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Crop tool crashes PS

Community Beginner ,
Apr 20, 2023 Apr 20, 2023

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Using the crop tool on a multilayered file crashes PS.

I've tried this several times on different images with the same result.

The only option is to switch back to the official version and crop.

Using Windows 10

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correct answers 1 Correct answer

Adobe Employee , Apr 21, 2023 Apr 21, 2023

Hi @Photos On The Road testing here and it is working as expected.

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info.

...

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Adobe Employee ,
Apr 21, 2023 Apr 21, 2023

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Hi @Photos On The Road testing here and it is working as expected.

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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Community Beginner ,
Apr 22, 2023 Apr 22, 2023

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Thank you!

It's working now.

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