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77

Eye dropper error: Could not use the eye dropper tool because of a program error

New Here ,
Dec 22, 2023 Dec 22, 2023

Hi.

 

Does anyone know how to fix this error? I can't pick colors from with the eye dropper. I have the most recent versión of Photoshop Beta: 25.4.0

 

I tried reseting preferences, erase them, hidding layers, etc.

 

Here is a capture of the problem:

 

 

Captura de pantalla 2023-12-22 a la(s) 11.12.56 a.m..png

 

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replies 140 Replies 140
New Here ,
Feb 06, 2024 Feb 06, 2024

Same issue here. Screenshot 2024-02-06 at 12.31.47 PM.png

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New Here ,
Feb 06, 2024 Feb 06, 2024

I'm having the same issues. SO frustrating! Also having issues now with application window moving behind other open windows in photoshop.  It has been happening in Illustrator, but now int PSD too!  

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New Here ,
Feb 06, 2024 Feb 06, 2024

same issue Adobe Photoshop 2024

Screenshot 2024-02-07 at 15.15.14.png

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New Here ,
Feb 07, 2024 Feb 07, 2024

whats the solution.. pleaseeee

 

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Contributor ,
Feb 07, 2024 Feb 07, 2024

Same.... 25.4.0 on Sonoma

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Explorer ,
Feb 07, 2024 Feb 07, 2024

Yep, I'm afraid I have to join this club as well. Cant get it to work. Using Mac, Sonoma 14.3, Photoshop fully up to date.

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Participant ,
Feb 08, 2024 Feb 08, 2024

Same here. Sonoma 14.3, Photoshop fully updated, Full Disk Access and Screenrecording permissions in order, etc. Very frustrating.

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Community Beginner ,
Feb 08, 2024 Feb 08, 2024

Same problem here.
Photoshop 25.4.0 on MacOS Sonoma 14.2.1.

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New Here ,
Feb 09, 2024 Feb 09, 2024

Same issue for me!! when will there be an update?

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New Here ,
Feb 09, 2024 Feb 09, 2024

they say beta is working... either downgrade or use beta I gues...

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Participant ,
Feb 09, 2024 Feb 09, 2024

Adding my complaint here to this. I'm having this problem that started today. Restarting eveything didn't fix it. I only get the error when I'm trying to change the colours in a gradient (via the Effects or the gradient stroke using a shape).

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Explorer ,
Feb 09, 2024 Feb 09, 2024

I'm having the same issue.

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Community Beginner ,
Feb 10, 2024 Feb 10, 2024

Did the morons at Adobe fix this SUPER obvious basic bug yet? Been months and these clowns can't get simple rollouts correct?

Probably best Framer didn't get acquired by Adobe. They would just just ruined it like they're doing with their existing suite of fail tools.

MichaelConsulting_0-1707601060056.png

 

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Community Beginner ,
Feb 12, 2024 Feb 12, 2024

Pull your finger out Adobe. Crazy this hasn't been fixed.

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Community Beginner ,
Feb 12, 2024 Feb 12, 2024

Same eye dropper issue on Mac with 25.4 - downgraded to 25.3.1 and it's fine again. Let's hope Adobe take note of this thread and fix it on the next release!

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New Here ,
Feb 12, 2024 Feb 12, 2024

I have the same problem as well.

 

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New Here ,
Feb 12, 2024 Feb 12, 2024

Same issue.  

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Community Beginner ,
Feb 14, 2024 Feb 14, 2024

Same Issue noticed it today

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Participant ,
Feb 14, 2024 Feb 14, 2024

I've been trying to give Photoshop Full Disk Access but Photoshop BETA keeps overriding it. I delete BETA's access, add Photoshop but BETA activates instead. Adobe just REALLY wants me to use BETA so they don't have to rush to fix this eyedropper problem.

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Explorer ,
Feb 14, 2024 Feb 14, 2024

I had to unintall and stop usuing Beta...It trys to takeover everything Photoshop that I have and I have not found it to have enough benifit to fight with it. Its just another way that Adobe shows how little it cares about its customers. 

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New Here ,
Feb 14, 2024 Feb 14, 2024

Same issue, this is really frustraighting. Please fix ASAP! 

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New Here ,
Feb 14, 2024 Feb 14, 2024

The same issue for me on WIndows 😞

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Explorer ,
Feb 15, 2024 Feb 15, 2024

I've got the same problem on Mac. 

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New Here ,
Feb 15, 2024 Feb 15, 2024

same issue here . win 10

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New Here ,
Feb 15, 2024 Feb 15, 2024

2 months of this bug now nearly... And "use the Beta" is NOT a solution

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