Eye dropper error: Could not use the eye dropper tool because of a program error

[geekformante]

Hi.

Does anyone know how to fix this error? I can't pick colors from with the eye dropper. I have the most recent versión of Photoshop Beta: 25.4.0

I tried reseting preferences, erase them, hidding layers, etc.

Here is a capture of the problem:

[andyr42669972]

Just started happening to me today! Standard 25.4.0 - Works with beta 25.5
WTH!!!

[Stas3d2]

Very funny that they broke this main feature - both on Mac and Windows 😄

[Patricija]

Same for me, started today. Not beta, stable version 25.4.0, Mac. 

Very annoying bug. 

[ma.r.tech]

Oh my, I still encounter this same error!!! I am using Mac. Is there any solution to this annoying problem?

[xerinzen]

I've encountered this stupid bug since 25.4 stable version. Quickest solution I found so far is to roll back to an older version (I'm currently using 25.3)

[RWjk]

Same issue using 25.4. Hey Adobe... do something.

[Sean Teague]

Happens on my work and personal computer (Win11) too. The funny part is that it still picks the color, just not in real time sort of.

[JOHN3430940959w1]

have the same issue on v. 25.4.
my colleague who doesn't have photoshop, is having the same issue.
even my cousin without a laptop is having the same issue.
come on, Adobe

[marketwork.ca]

@adobe. How is this still a problem it's february come on you guys wth.  Losing alot of faith in you guys as of late.,

[Vonaltez]

me too. its so frustating!

[Barrasford-and-Bird-]

Seems to be fixed in Beta today

[Jiraroter]

Me too.

[Jiraroter]

Sorry Photoshop Beta is Ok. The problem is 25.4.0 version.

[Max35257528glx5]

seems like its v 25.4.0, is there an update or any idea when there will be one to fix this?

[CORECON]

I just update today photoshop to 25.4 version and I have the same error, I hope can solve this issue.

[Phobadroid]

I've been having this exact same issue since installing 25.4.0.

C'mon Adobe. Fix what you broke.

[Acid234933661ijy]

same issue... I just opted to 25.3.1 and fixed the problem

running with OS: Ventura 13.6.4

[CoryShubert]

In the lastest Ps beta build: Adobe Photoshop Version: 25.5.0 20240131.m.2486 6ce06b2 arm64

we are not seeing any issues with the eyedropper tool.

Thanks,

Cory - Photoshop Product Manager

[MingusBass]

how do we get this build for those who were pushed 25.4 through creative cloud

[KLeJeune]

No.... but still issues with the Liquify filter. I use this constantly, so
therefore I can't use the Beta version in totality for the eye dropper
tool. The released INTEL version, the eye dropper tool doesn't work but the
liquify does. So I have to use two different versions to get ONE working
one... UGH This is crazy.

[umaynome]

Mr. Shubert , When is PS 25.5.0 coming out sir? I just did check for updates and nothing is out. I run windows 11 and on PS 25.4

Thank you

[umaynome]

When is the new PS version 25.5 coming out Cory do you have any idea? My check for updates keep saying nothing is available and I am on 25.4

[billm19179255]

You can download the Beta for 25.5 from CC.

[MingusBass]

Not everyone has a "beta tab". My CC doesnt seem to allow for downloading the beta

[Jakub Kašpárek]

same issue.