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Generative field stuck at 100% loading

New Here ,
Jul 30, 2023 Jul 30, 2023

Was generating just fine just a few hours ago. But a few moments later (literally after a dinner break) the loading bar is just permanently stuck at 100% and not generating options at all. I have tried restarting my mac, uninstalling, reinstalling the latest version, removed all preferences, improved internet connection, changed a new computer, used another adobe account, nothing helps. Please send help

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Desktop-macOS
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Community Expert ,
Jul 31, 2023 Jul 31, 2023

Hi @Valerie Eap are you still having issues with this?

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Adobe Employee ,
Jul 31, 2023 Jul 31, 2023

Hi @Valerie Eap 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

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New Here ,
Sep 09, 2023 Sep 09, 2023

hi there same problem here, I did reset setting, tried also uninstalling and re-installing nothing works. Also tried disabling the windows firewall. 

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Explorer ,
Dec 03, 2023 Dec 03, 2023
LATEST

Corey, I don't mean to sound rude and please do not take offence but did you read the post? The part where he said and I quote " I have tried restarting my Mac, uninstalling, reinstalling the latest version, removed all preferences, improved internet connection, changed a new computer, used another Adobe account, nothing helps. If so why give the advice you gave? Just curious.

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