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Valerie Eap
Valerie Eap
Participant
July 30, 2023
Question

Generative field stuck at 100% loading

  • July 30, 2023
  • 2 replies
  • 2634 views

Was generating just fine just a few hours ago. But a few moments later (literally after a dinner break) the loading bar is just permanently stuck at 100% and not generating options at all. I have tried restarting my mac, uninstalling, reinstalling the latest version, removed all preferences, improved internet connection, changed a new computer, used another adobe account, nothing helps. Please send help

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2 replies

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
July 31, 2023

Hi @Valerie Eap 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

 

    S
    salcos
    Participant
    September 9, 2023

    hi there same problem here, I did reset setting, tried also uninstalling and re-installing nothing works. Also tried disabling the windows firewall. 

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    July 31, 2023

    Hi @Valerie Eap are you still having issues with this?

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