Generative Fill error only on Firefly 3

[David_Davitatze9316]

Hi everyone,

Since five days ago, Generative Fill has stopped working for me in Photoshop Beta (it started on version 26.9). I keep getting the error message: “There was a problem with your request. Please try again later.”

I updated to the latest version (26.11), but the error is still there. I noticed something interesting: in the new version there’s an option to switch the Firefly model. If I choose Firefly 1 (2023), everything works fine. But if I use Firefly 3 (2024), I get the same error every time.

Has anyone else experienced this? Is this a known issue with Firefly 3, or something on my side (network, account, credits, etc.)? I’d really appreciate any advice, because I specifically need to work with the Firefly 3 model.

Thanks in advance!

[CShubert]

@David_Davitatze9316 please do not post multiple times on the same subject. The team is aware of this and working on a solution.  Once there is an update it will be share on the forum.

Thanks,

Cory - Photoshop Product Manager