Generative Fill not working

[ECOM Putera Nadzirul]

While working on a project using Photoshop (Beta), I encountered a message saying that I need to use the latest version of Photoshop Beta in order to use Generative Fill feature even though I've updated it to the latest version. I even checked the Creative Cloud for possible new updates but all my softwares are already in their latest versions. Please help resolving this issue. Thanks.

[CShubert · Accepted solution]

Hi @ECOM Putera Nadzirul you do not have the latest version, it is: Adobe Photoshop Version: 25.0.0 20230817.m.2290 15dfc21 x64

Please see this thread: https://community.adobe.com/t5/photoshop-beta-discussions/upgrade-your-copy-of-photoshop-beta-to-ver...

If you do NOT see an update in CCD, it is possible you are being blocked by your IT Admin. Please view this thread and see if they will allow the update: https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative...

[ECOM Putera Nadzirul]

Hi, @CShubert thank you for the response! I've reached out to my IT Admin, and they said that the problem might be caused by the update not being available yet in my location, which is Malaysia. So can I know if update releases are different depending on the user's location?

[CShubert]

Hi, it should be available for you, here are the beta FAQs:
https://helpx.adobe.com/photoshop/using/generative-fill.html

Why can’t I access Generative Fill?

Generative Fill is not available in China at this time.