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ECOM Putera Nadzirul
New Participant
August 21, 2023
Answered

Generative Fill not working

  • August 21, 2023
  • 3 replies
  • 1339 views

While working on a project using Photoshop (Beta), I encountered a message saying that I need to use the latest version of Photoshop Beta in order to use Generative Fill feature even though I've updated it to the latest version. I even checked the Creative Cloud for possible new updates but all my softwares are already in their latest versions. Please help resolving this issue. Thanks.

This topic has been closed for replies.
Correct answer CShubert

Hi @ECOM Putera Nadzirul you do not have the latest version, it is: Adobe Photoshop Version: 25.0.0 20230817.m.2290 15dfc21 x64

 

Please see this thread: https://community.adobe.com/t5/photoshop-beta-discussions/upgrade-your-copy-of-photoshop-beta-to-version-25-or-higher/td-p/13986957

 

If you do NOT see an update in CCD, it is possible you are being blocked by your IT Admin. Please view this thread and see if they will allow the update: https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

 

3 replies

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
August 24, 2023

Hi, it should be available for you, here are the beta FAQs:
https://helpx.adobe.com/photoshop/using/generative-fill.html

 

Why can’t I access Generative Fill?

Generative Fill is not available in China at this time.

 

E
ECOM Putera NadzirulAuthor
New Participant
August 24, 2023

Hi, @CShubert thank you for the response! I've reached out to my IT Admin, and they said that the problem might be caused by the update not being available yet in my location, which is Malaysia. So can I know if update releases are different depending on the user's location?

CShubert
Community Manager
CShubertCommunity ManagerCorrect answer
Community Manager
August 21, 2023

Hi @ECOM Putera Nadzirul you do not have the latest version, it is: Adobe Photoshop Version: 25.0.0 20230817.m.2290 15dfc21 x64

 

Please see this thread: https://community.adobe.com/t5/photoshop-beta-discussions/upgrade-your-copy-of-photoshop-beta-to-version-25-or-higher/td-p/13986957

 

If you do NOT see an update in CCD, it is possible you are being blocked by your IT Admin. Please view this thread and see if they will allow the update: https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

 

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