I can't remove Photoshop (beta)

Report · Oct 07, 2023

Hey there

I can't remove Photoshop (beta). There is nothing to add. Just check the image below.

No need to explain why. I understand that this is because the Update failed. In the POV of Adobe, I must re-install \ update windows to uninstall Photoshop (beta). Isn't this weird logic?

I could go to C:\Program Files.... but removing it in this way may cause new issues. Please, let me know how to uninstall it correctly, without updating Windows from 10 to 11. Thank you.

Report · Oct 17, 2023

Hi @paul.os you could use CCD cleaner:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Or this doc might help:

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html