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I cant to use this app.

New Here ,
Aug 22, 2023 Aug 22, 2023

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Greetings. When I installed this program for the first time (yesterday), I was given a trial period of 7 days. For technical reasons, I could not launch the application, it gave out some kind of error and I decided to reinstall it the next day along with creative cloud services. Now I don't have a trial period, is it possible to solve this problem somehow?

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Community Expert ,
Aug 22, 2023 Aug 22, 2023

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Hi @esc31826541tnf9 unfortunately if your trial has expired, there is no way to allow an extension. What was the specific error message you were receiving?

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New Here ,
Aug 22, 2023 Aug 22, 2023

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Sorry, but i dont remember. I tried to write to the support service, but I didn't understand how to do it and decided to write the next day, but after reinstalling the error disappeared, exactly like the trial period.

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Adobe Employee ,
Aug 22, 2023 Aug 22, 2023

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You need to contact Customer Support: https://helpx.adobe.com/contact/phone.html

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