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I'm unable to update my photoshop beta. It worked for a few weeks and now I can't download it.

New Here ,
Jul 06, 2023 Jul 06, 2023

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I'm unable to update my photoshop beta. It worked for a few weeks and now I can't download it.  What's up?  I have a mac and it has the latest Ventura operating system.  When I use the beta version, the task bar no longer gives me the option for a degenerative fill.  It had been working just a few days ago.  

 

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Community Expert ,
Jul 07, 2023 Jul 07, 2023

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Hi @Josko48  go to Photoshop Help Menu/System Info and copy the specific version number in a reply.

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Adobe Employee ,
Jul 07, 2023 Jul 07, 2023

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@Josko48 could you share a screeenshot of what you are seeing?

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

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