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installation error

New Here ,
Jul 13, 2023 Jul 13, 2023

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Good morning, I do the installation and when I open it, a yellow window appears on the right side asking to update.
The BETA version that my imac team allows to install is 24.0, but when opening it, none of the BETA news appears, the contextual taskbar does not appear.
what solution can you give me? Other than having to buy a new computer?

 

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Desktop-macOS

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Adobe Employee ,
Jul 14, 2023 Jul 14, 2023

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Hi @leonardo31069216k6cd 

 

Please update to the latest Ps beta - Adobe Photoshop Version: 24.7.0 20230712.m.2239 0f0768a x64

If you are still having issues, try wipeing your CCD:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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