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Keeps disconnecting.

New Here ,
Mar 19, 2023 Mar 19, 2023

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Keeps disconnecting and not saving my progress.
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Adobe Employee ,
Mar 27, 2023 Mar 27, 2023

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Hi @default28957043kpv16c ,

 

Have you been having any network connectivity issues of note?

Do you get any errors during this disconnect?

How much RAM is in your system?

Which browser and version are you working with?

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Adobe Employee ,
Mar 28, 2023 Mar 28, 2023

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Hi @default28957043kpv16c sorry to hear this. Ps on web should save in the background every 5 minutes, so it is concerning that you say you are losing work.  Have you shut down the browser and restarted?

 

Let's make sure your computer specs meet Ps web requirements:

https://helpx.adobe.com/photoshop/system-requirements-web.html

 

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