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Participant
June 23, 2023
질문

Latest Photo Shop BETA won't let me use CURVES....it switches to the Eye Dropper icon and locks up.

  • June 23, 2023
  • 3 답변들
  • 564 조회

I have latest PS in regular and BETA version on a Windows 11 PRO computer.  Regular PS still works fine and while the prevous version of BETA was fine, the latest one I just downloaded today has a problem when tring to use Curves. It changes cursor to the Eye Dropper icon and locks up the program. Only way out is with Task Manager. 

 

I tried rebooting and same issue....regular PS still fine but not BETA. Windows 11 Pro has all the current updates and drivers.

 

 

[Post tagged as "Desktop-Windows" by moderator since "Windows" tag does not exist here and was dropped.]

 

이 주제는 답변이 닫혔습니다.

3 답변

CShubert
Legend
June 26, 2023

Hi @RKBerta testing here with Ps beta and we are not seeing any issues.  Could you share a video of your workspace and what you are seeing?

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/ Photoshop Beta Settings (Mac Ventura)

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings (Mac)
C:\Users\user name\AppData\Roaming\Adobe\Adobe Photoshop (Beta)\Adobe Photoshop (Beta) Settings )Win)

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

jane-e
Community Expert
Community Expert
June 24, 2023

 

@RKBerta 

 

I've moved your post to Photoshop Beta. 

 

Instead of "latest", can you give a number (Help > About)?

 

Jane

Participant
June 24, 2023

Spent a couppe of hours today figureing out the issue of the Curves tool locking up the app. I finally decided to remove the BETA version and reinstall it again. After making sure my desktop etc. was all  working....it magically went back to normal operation. Oh well....at least it is good again. Computers are wonderful but other times....