LrC - Ps Beta-LrC crashing

[Porlus]

I open an image in LrC do some editing then open in Ps(Beta), edit in there and save back to LrC as a PSD.

SEelecting the image in LrC from the already open winmdow, either crashes LrC or makes the whole PC crash.

I get the Adobe Crash Error message and duly report, but nothing has changed.

Any advice people?

[jane-e]

@Porlus 

I've moved your post from Creative Cloud Desktop to the Photoshop Beta forum.

Please tell us your versions of PS Beta, LRC, and OS.

Jane

[Porlus]

Hi Jane,

Ok no probs thank you.

I have full Creative Cloud and update as soon as upodate are avilable.

So I am running:

• Ps Beta 26.11.0
• LrC 14.5.1 - Camera Raw 17.5
• OS  Windows 11 Pro - with auto update on - 
  • Version 23H2
    Installed on ‎05/‎11/‎2022
    OS build 22631.5840
    Experience Windows Feature Experience Pack 1000.22700.1106.0

Thanks

Porlus

[arjunhaarith]

Hi @Porlus ,

Sorry to hear that you are facing the crash.

Are your drivers updated? Inorder for us to investigate further, can you please share these logs :

• C:\Users\<user name>\AppData\Local\Adobe\Lightroom\Logs\LrClassicLogs\
• C:\Users\<user name>\AppData\Local\Adobe\Lightroom\Logs\lrc_app.log
• C:\Users\<user name>\AppData\Roaming\Adobe\Lightroom\lrc_console.log
• C:\Users\<user name>\AppData\Roaming\Adobe\CameraRaw\Logs\
• System info (Lightroom Classic -> Help -> System info). Copy all this to a text file

You can add all of these files into a folder , zip it and attach it here.

Thanks,

Arjun

[Porlus]

Sorry for late reply here is the info 

[arjunhaarith]

Hi @Porlus ,

I do not see any attachment here.

Probably you can email them to me haarithg@adobe.com

Thanks,

Arjun

[Porlus]

Ok I see why now, it says Zip fiels arent supported but you asked for a zip file?.

Cheers

Porll

[Porlus]

These are tjhe LRClassic logs from that folder.

[arjunhaarith]

Thanks for these files @Porlus !

Could you please let us know which email ID you used to submit the crash report?

[Porlus]

porlhodge at yahoo.co.uk I believe as that is the one my account is linked to. but if the 'report fault' submisison auto selected an email, it could have been porlhodge at hotmail.co.uk

[arjunhaarith]

Hi @Porlus 

We haven't received any crash reports from the email addresses listed above.

Just to confirm, are you still experiencing the crash even with version 15.0.1?

If the issue persists, please submit the crash report again and let me know.

Thanks,

Arjun

[jane-e]

it says Zip fiels arent supported but you asked for a zip file?.

By @Porlus

You are correct. The forum software does not accept ZIP files. 

Jane