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Menus frozen

Community Beginner ,
Apr 09, 2024 Apr 09, 2024

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I just duplicated the Background layer of this iPhone photo of the eclipse in preparation for editing the pixilation.  As soon as I did the menus stopped responding.  I clicked Filter and nothing then I tried the other drop down menus and they were not dropping down either.  Keyboard shortcuts and tools were still working.  I quit the program.  I am now updating and will see if it works properly.  

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Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

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Hi @johnn3500 make sure you are on the latest Ps beta: Adobe Photoshop Version: 25.7.0 20240406.m.2575 76b7a88 arm64

 

Do you have the same issue with Ps release version?

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
Apr 17, 2024 Apr 17, 2024

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I update almost every time I see the little orange box saying an update is available.  I am on 25.7.0. This problem has happened in previous versions also.  

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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@johnn3500 please update to the latest Ps beta: Adobe Photoshop Version: 25.9.0 20240417.m.2590 45fa5ee arm64

 

Thanks,

Cory - Photoshop Product Manager

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Community Expert ,
Apr 10, 2024 Apr 10, 2024

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quote

 As soon as I did the menus stopped responding.  I clicked Filter and nothing then I tried the other drop down menus and they were not dropping down either.  Keyboard shortcuts and tools were still working.  I quit the program.  


By @johnn3500

 

Ared you there wasn't a box waiting for a response?  Hitting Escape a couple of times would close that if that's what was going on, and that includes the Update Available dialog.

 

quote

 I am now updating and will see if it works properly.  


By @johnn3500

 

My guess is that it is fine after the update, and would have been with just a restart.

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