• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Menus frozen

Community Beginner ,
Apr 09, 2024 Apr 09, 2024

Copy link to clipboard

Copied

I just duplicated the Background layer of this iPhone photo of the eclipse in preparation for editing the pixilation.  As soon as I did the menus stopped responding.  I clicked Filter and nothing then I tried the other drop down menus and they were not dropping down either.  Keyboard shortcuts and tools were still working.  I quit the program.  I am now updating and will see if it works properly.  

TOPICS
Desktop-macOS

Views

880

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 09, 2024 Apr 09, 2024

Copy link to clipboard

Copied

Hi @johnn3500 make sure you are on the latest Ps beta: Adobe Photoshop Version: 25.7.0 20240406.m.2575 76b7a88 arm64

 

Do you have the same issue with Ps release version?

 

Thanks,

Cory - Photoshop Product Manager

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 17, 2024 Apr 17, 2024

Copy link to clipboard

Copied

I update almost every time I see the little orange box saying an update is available.  I am on 25.7.0. This problem has happened in previous versions also.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

Copy link to clipboard

Copied

LATEST

@johnn3500 please update to the latest Ps beta: Adobe Photoshop Version: 25.9.0 20240417.m.2590 45fa5ee arm64

 

Thanks,

Cory - Photoshop Product Manager

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 10, 2024 Apr 10, 2024

Copy link to clipboard

Copied

quote

 As soon as I did the menus stopped responding.  I clicked Filter and nothing then I tried the other drop down menus and they were not dropping down either.  Keyboard shortcuts and tools were still working.  I quit the program.  


By @johnn3500

 

Ared you there wasn't a box waiting for a response?  Hitting Escape a couple of times would close that if that's what was going on, and that includes the Update Available dialog.

 

quote

 I am now updating and will see if it works properly.  


By @johnn3500

 

My guess is that it is fine after the update, and would have been with just a restart.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines