Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

No Beta apps tab on Creative Cloud

Community Beginner ,
Aug 27, 2025 Aug 27, 2025

I have no beta apps tab in creative cloud. 

I've seen previous posts where its advised to delete the service config file, I've checked the location and I don't have a service config file or configs folder in Adobe\OOBE\Configs\ServiceConfig.xml

I'm on mac.

 

TOPICS
Desktop-macOS
117
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 27, 2025 Aug 27, 2025

Yeah, that happens sometimes on Mac. The beta apps tab won’t always show if Adobe hasn’t rolled it out to your account yet. Deleting the ServiceConfig file trick works on Windows but not always on macOS. Best bet is to sign out, reinstall Creative Cloud, i hope it works mate.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 27, 2025 Aug 27, 2025

I had access to beta apps when I last had a subscription, i resubscribed recently and the beta tab is gone. I've tried signing out and reinstalling creative cloud multiple times. I'll just have to cancel my subscription I guess. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 29, 2025 Aug 29, 2025
LATEST

same here, the support tried to remote-fix it for 1,5 hours, no success at all.

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines