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Participant
September 27, 2022
질문

Not able to download Fresco files in order to migrate to a new Adobe CC account.

  • September 27, 2022
  • 1 답변
  • 195 조회

Some Fresco files download and others do not. I tried Adobe CC support phone call, but they were not too helpful. I was able to open some with Adobe Photoshop Cloud (Beta), but I was not able to save as, in order to capture the PSD file to my local or alternative cloud drive. 

이 주제는 답변이 닫혔습니다.

1 답변

Pete.Green
Community Manager
September 29, 2022

Hi Chris,

 

Are you able to see the files at https://assets.adobe.com/cloud-documents ? 

If so you should be able to hit the ... ellipses menu and download them from there.

 

Let us know if that works for you!

PG