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PC CRASHES WHEN USING REMOVE TOOL

New Here ,
Sep 24, 2024 Sep 24, 2024

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I tried the new Photoshop Beta 26.0.0.to try the 'remove distractions' tool in Remove, for wires. It began processing, then my PC suddenly had a BSOD with a WHEA-uncorrectable error alert. I restarted the PC and tried again, this time with the core temps being measured. The CPU temperatures became quite high and the PC shut off all together. I restarted and tried rendering some 4K footage. There was no problem with this.  Does this sound like a problem with my PC or is Photoshop trying to draw too much power to carry out the removal action?

 

1. Photoshop Beta 26.0.0. (latest as of 25th September)

2. Windows 10 Professional - especially designed for high end work rendering in 4K)

3. Open photo with wires --> remove tool --> distractions -->wires

4. Expected : wires removed  : actual: PC crashes

 

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Community Expert ,
Sep 24, 2024 Sep 24, 2024

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@Rod32180185fuyl you'd be better off reporting the issue on the Photoshop Beta forum

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Community Expert ,
Sep 25, 2024 Sep 25, 2024

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@Rod32180185fuyl 

I've moved your post from Photoshop to Photoshop Beta for you.

Jane

 

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New Here ,
Sep 25, 2024 Sep 25, 2024

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Thank You. That’s great. (I’ve put my pc into a repair shop to diagnose if it has any COU heating issues.)
Rod Dean

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