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Photoshop (Beta) - crashes

Explorer ,
Jul 01, 2023 Jul 01, 2023

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The software crashes every time in the middle of work.

Plus I have a question about Firefly... Does it work at all? Because with the click of the start work button, a white page opens

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Community Expert ,
Jul 01, 2023 Jul 01, 2023

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On the crashing side, does it freeze or just close down? Is there an error message?
Give the full details of your computer specs.

On Firefly, I noticed it wasn't loading earlier. Seems OK now. Is that issue still happening for you?

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Explorer ,
Jul 01, 2023 Jul 01, 2023

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It freezes for a few seconds and then just closes. There is no error message. Work cannot be saved. I did a passport again, so far not closing, but taking a long time each action, relative to my previous habits.

Firefly has not been working for at least a week and even now has not opened. I work with Chrome.Screenshot_5.jpg

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Explorer ,
Jul 01, 2023 Jul 01, 2023

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I did an update again, so far not closing, but takes a long time every action, relative to my previous habits.

 

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Community Expert ,
Jul 01, 2023 Jul 01, 2023

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Firefly is working for me now. it may bee be getting updates(a gusess). i'd just say try again later.

For PS show, have a look at the page belw from Adone that gives some suggestions:

https://helpx.adobe.com/photoshop/kb/photoshop-slow-lags.html 

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Adobe Employee ,
Jul 03, 2023 Jul 03, 2023

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Hi all, please make sure you have updated to the latest Ps beta: Adobe Photoshop Version: 24.7.0 20230628.m.2223 0770f83 x64, and see if this solves this issue.

 

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