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DollyNazim
Participating Frequently
August 21, 2023
Question

Photoshop BETA Generative Fill Issue: Requiring Latest Version (Already Updated)

  • August 21, 2023
  • 3 replies
  • 747 views

I'm curious if anyone else has encountered this problem with the latest version of Photoshop BETA. Despite having the most up-to-date version, I consistently receive a prompt stating that I require the latest version to utilize the generative fill feature. This issue persists even after uninstalling and reinstalling the software. For the record, I am using Windows 10. Could someone provide insights into this situation? Thanks!

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    3 replies

    CShubert
    Community Manager
    CShubertCommunity Manager
    Community Manager
    August 23, 2023

    @DollyNazim we see you have an enterprise account, make sure your IT Admin is not blocking the update:

     

    https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

     

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      DollyNazimAuthor
      Participating Frequently
      August 24, 2023

      Hello Cory, thanks for sharing this with me. I thought I was going mad because I could see people saying v25 had no bugs but I can't see it on my end. I'll check with IT and fingers crossed that is the solution. You've made my day! 

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      August 23, 2023

      @DollyNazim the latest version of Ps beta is: Adobe Photoshop Version: 25.0.0 20230820.m.2296 c61c3a5 x64

       

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        August 23, 2023

        Hi @DollyNazim Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data.

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          DollyNazimAuthor
          Participating Frequently
          August 23, 2023

          Sure - here is my capatibility check. Looks to be OK however, anything stand out to you? 
          Pass: OpenGL available Pass: OpenCL available Pass: DirectX available Pass: Direct X feature level 12.1 available, feature level 12.0 required Pass: Above required VRAM (8056 MB of 1500 MB required) GPU Detected: NVIDIA RTX A2000 8GB Laptop GPU (NVIDIA)

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