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Photoshop beta is gone

New Here ,
Nov 18, 2023 Nov 18, 2023

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Is this a bug issue?? why can't I use my PS Beta? I subscribed to photography plan and suddenly it was gone.

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Community Expert ,
Nov 18, 2023 Nov 18, 2023

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I think you are the forth person to report this in the last two days, so something is going on.  At least one of the posters did not have auto updates enabled, so I was wondering if their installed version had timed out?  Pre-release versions are time limited.  Could this be the case with your situation?  It seems unlikely that the beta app would suddenly uninstall itself, so can you be very specific about what you are seeing?

 

i.e. can you see the beta app shortcut but nothing happens when you click on it?

Is it missing from the All Apps list when you hit the Windows key?

Can you see it in File Explorer?

Is it there when you open Control Panel > Programs and features?

 

 

 

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