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3

Photoshop on the Web (Linux Distros)

Community Expert ,
Sep 29, 2023 Sep 29, 2023

As a user of Photoshop on the desktop and iPad, I don't find many occassions to use Photoshop Web. The one time I would find it useful is when I'm on my little Linux box (Pop!_OS). However, it doesn't seem to work in either Chrome (Chromium) or Firefox. The web app hangs when trying to load or create a document.

Photoshop on the Web
Pop!_OS 22.04 LTS 64bit
Chromium Version 117.0.5938.132 (Official Build) (64-bit)
Firefox Version 118.0.1 (64-bit)

Steps to reproduce:
1.) Open Ps Web in the Chromium or Firefox browser on a Linux distro (in this instance Pop!_OS);
2.) create a new document;
3.) wait for new PSDC to be created.

Expected behavior:
Photoshop Web creates the new document and is ready to work.

Actual Result:
The "Creating document" dialog message continues to spin and never actually loads a saved document or starts a new document.

Screenshot from 2023-09-29 11-27-20.png

 

I understand it might not be "officially supported" but being that its a web app running in the browser, it seems like it should work. Is there any simple explanation as to why it wouldn't work?

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

Hi!

I was just wondering--hoe is your internet connection? What is your upload and download speed?

Michelle

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Community Expert ,
Sep 29, 2023 Sep 29, 2023
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Community Expert ,
Sep 29, 2023 Sep 29, 2023

It runs in a supported browser. The operating sysetm shouldn't really matter. And I'd love to hear from someone at Adobe as to why it wouldn't work. 

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

If you're suggesting that this is caused by my connnection speed, that's not it. It works in Windows at the same location.

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Community Expert ,
Sep 29, 2023 Sep 29, 2023

Thanks! That is good to know.

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Explorer ,
Sep 04, 2024 Sep 04, 2024

I have the same problem with Firefox 130 (64) and 23h2

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Community Expert ,
Sep 05, 2024 Sep 05, 2024

@drdvde try a different browser - same result?

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Explorer ,
Sep 05, 2024 Sep 05, 2024

Edge does the same thing as Firefox

*David Eckels*

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Explorer ,
Sep 05, 2024 Sep 05, 2024

I should say on my computer.

*David Eckels*

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Community Expert ,
Sep 05, 2024 Sep 05, 2024

@drdvde Is this on Linux or ? @D. Humann OS is part of the minimum requirements:

https://helpx.adobe.com/photoshop/system-requirements-web.html

 

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Explorer ,
Sep 05, 2024 Sep 05, 2024

Oh man! I'm on win 11 although I am seeing the same phenomenon described in the OP. Oh well.

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Community Expert ,
Sep 15, 2024 Sep 15, 2024
LATEST

My original post was about runnuing Photoshop Web in Chromium on Linux (specifically PopOS). I stated why I would find this useful in my original post. I've considered this matter closed for almost a year or so.

These new comments seem to be about a similar issue on a supported operating system. Thus, a new post should be opened to address any support issues they're having with the app.

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Explorer ,
Sep 05, 2024 Sep 05, 2024

Sorry for inclusion of my gmail sig; didn't realize that was happening

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