Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

PhotoSop (Beta) Home page memory loss

New Here ,
Jan 05, 2025 Jan 05, 2025

Copy link to clipboard

Copied

Several days ago Photoshop crashed when opening. SInce then the home page lost memory of all the current work that usually shows as a grid. Instead it now shows a few works that were done a year ago. I have re-installed the program I even installed an earlier version and the issue still persists . I spent an hour and a half with support without the support person seeming to understanding the issue. This is only an issue with the home page and does not affect any of my work. It would be nice if Adobe would take a moment to review this problem.

TOPICS
Desktop-Windows

Views

50
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 06, 2025 Jan 06, 2025

Copy link to clipboard

Copied

LATEST

Hi @gary1839 please share screenshots of your home screen of Ps beta for the team to look at.  Also, make sure you are on the latest Ps beta: Adobe Photoshop Version: 26.3.0 20250104.m.2928 bf7afe5 arm64

 

It may help if we could see your Photoshop beta System Info. Launch Photoshop beta, and select Help >System Info...and copy/paste the text in a reply.  

 

Thanks,

Cory - Photoshop Product Manager

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines