"Something went wrong, please try again later" - Generate Image error v25.9

[David192023]

A "Something went wrong, please try again later" error is generated every time a generate image prompt is used (both writing in my own prompt, or selecting a pre-made photoshop prompt, as well as writing in the tutorial one, word for word').

It loads for a couple of seconds before giving a "Something went wrong, please try again later" message with no additional context. This is also the case with generative images in a selected field, and 'generative expand' in the cropping function.

Photoshop beta v25.9. Running on MacOS Ventura V13.5.

I've uninstalled and reinstalled the app, but this has not affected anything.

[RobH99]

There's clearly a widespread issue, I think we just have to wait. The beta still works, if you want to try that.

[Kra_Ash]

I tried downloading beta and it didnt work for me there unfortunately 

[James37098050fsww]

i have been using OG one not beta for 2 months but no issues, not tried to download beta tried and same bs

[Kra_Ash]

I havent used beta since it came out I had nothing but problems with it. I stuck with regular photoshop and now all of a sudden, worked yesterday today has issues 

[Artem36632791moya]

I can't find beta photoshop in my creative cloud for some reason

[RobH99]

The "betas" area is one of the options along the top bar of the "apps" page in Creative Cloud, it took me a while to find it too.

[Artem36632791moya]

don't see it

[RobH99]

The beta is here:

[yjp59756323]

Having this issue, it was working yesterday!

Updated PS 2024 on Mac

Already tried all the recommended methods in here but still not working! 
Would appreciate any help

[Artem36632791moya]

we all stuck here with the same problem my friend, I guess something wrong with Adobe's servers

[socaljen1]

I am having the same issue. 
PS 25.6.0
MacOS Sonoma 14.4.1

[24562456u2456]

Same issue here. Was working great yesterday. We need this tool for profesisonal use, we have deadlines depending on it. Not happy. Hoping it's resolved very soon.

[grovesth]

I'm having the same problem too. I just updated to PS v 25.9 . It won't generate.. Just keep getting the message "something went wrong. please try again".

[Rhuan297006267j75]

i am having the same issue in v25.9, i tried to use another version and the beta, but none of them work it

[rhp3]

THIS WORKED FOR ME- I was using the official release  (25.9) and AI generative fill stopped working as described in this thread. 

Uninstalling and reinstalling did not work. Downgrading did not work.

On a whim I installed the 25.10 Photoshop Beta and AI generative fill is working... for now. I hope it lasts for a bit because I have some work to do. Fingers crossed. Good Luck.

[pchiha2]

It does work in Beta, but doesn't work in regular photoshop. It's not really a solution. I prefer to stick with one program, rather than going back and forth between the 2.

[pchiha2]

Good news, it works again in regular Photoshop. Perhaps something was ground with the Adobe Server or communications with it. 

[RobH99]

Clearly a ploy to get more beta testers signed up. /s

Good news 👍

[David192023]

Hiya @CoryShubert 

Just jumping back on to say that the Keyboard shortcut worked in the short-term, but is now no longer working and the error message is back as it was.

[Lakshya34821118asy2]

worst software i have ever seen in my life ps 2024 is worst software genrative fill is not working at all pls fix my prblm or i will tell everyone to not use it it is worst ever

[erick013]

The "worst" software. Really? Show me a somewhat complicated peice of software that doesn't have it's issues from time to time. 

[Abuse removed by Moderator]