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Dany324105292w2e
Known Participant
September 20, 2023
Answered

remove tool components ne s'installe pas

  • September 20, 2023
  • 21 replies
  • 18944 views

Bonjour,

je ne parvien spas à utiliser l'outil supprimer les objets dans photoshop (beta) il me dit qu'il doit télécharger remove tool components. je regarde dans creative cloud desktop et je vois que le téléchargement s'arrete à 88%. Que faire pour installer remove tool components à 100 % et qu'il fonctionne svp ?

Merci d'avance

 

Dany

 

 

    Correct answer Kevin Stohlmeyer

    @Dany324105292w2e your system does not meet minimum requirements which is why it wont install. You need Windows 10 v22h2 and your 750 ti does not support DirectX12 feature level 12 (only supports feature level 11).

    https://helpx.adobe.com/photoshop/system-requirements.html

    21 replies

    Avenix
    Avenix
    Inspiring
    April 28, 2024

    I can't install Remove tool components for Photoshop Beta 25.9. Installation Failed. I've tried changing Photoshop beta version to older, but nothing changed and also I've tried removing whole Photoshop beta folder and reinstalling but still the same problem

      CShubert
      Community Manager
      CShubertCommunity Manager
      Community Manager
      April 29, 2024

      Hi @Avenix could you share the translation of error you are seeing in English so we can check on it.  Also, what Remove Tool componets were you trying to install?

       

      Thanks,

      Cory - Photoshop Product Manager

      M
      Mominul3247941717jg
      Participant
      September 27, 2023

      Photoshop Beta add-ons remove tool components can't not add-ons? 88% download, then retry

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        September 26, 2023

        @Dany324105292w2e its not just your GPU - your Windows OS version also does not meet minimums. You need to be able to upgrade that as well.

          D
          Dany324105292w2eAuthor
          Known Participant
          September 26, 2023

          ahh ok, de toute façon je vais changer d'ordinateur bientôt et j'aurais également la dernière version de windowd 11. Merci pour la précision !

          Dany

          D
          Dany324105292w2eAuthor
          Known Participant
          September 26, 2023

          ok, merci pour l'analyse, je vais changer de carte graphique et je réessaierais d'installer Photoshop (beta) Merci 😉

            Kevin Stohlmeyer
            Community Expert
            Kevin StohlmeyerCommunity ExpertCorrect answer
            Community Expert
            September 26, 2023

            @Dany324105292w2e your system does not meet minimum requirements which is why it wont install. You need Windows 10 v22h2 and your 750 ti does not support DirectX12 feature level 12 (only supports feature level 11).

            https://helpx.adobe.com/photoshop/system-requirements.html

              D
              Dany324105292w2eAuthor
              Known Participant
              September 26, 2023
              Please download the attached file to view this post
              D
              Dany324105292w2eAuthor
              Known Participant
              September 26, 2023

              oui, absolument !

              Dany

               

                A
                Ardaya32414157cd38
                Participating Frequently
                September 26, 2023

                  CShubert
                  Community Manager
                  CShubertCommunity Manager
                  Community Manager
                  September 25, 2023

                  @Ardaya32414157cd38  and @Timmy322575317tki  the team would like to get sysinfo from you as well to compare with @Dany324105292w2e to see what similarities there are with this issue.

                   

                    CShubert
                    Community Manager
                    CShubertCommunity Manager
                    Community Manager
                    September 25, 2023

                    @Dany324105292w2e since we have a couple customers here, let's be sure, have you:

                     

                    1. Unintall Ps beta via CCD

                    2. Reinstall Ps beta via CCD

                     

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