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The app is stop working/ freezing

Community Beginner ,
Jun 01, 2023 Jun 01, 2023

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Hi there,

 

My OS: MacOS 12

Photoshop Beta version: 24.6.0

Problem: I can only open the app and can't do nothing with it. It's being freeze when I try to open an image or import from Bridge. I have to Force quit it then re-open but still can do nothing.

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

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Hi @Justin3020633906eq 

 

Try resetting Prefs for the Beta:

/Users/yourname/Library/Preferences/Adobe\ Photoshop\ \(Beta\)\ Settings 

Launch BETA Photoshop While Pressing The Keyboard Shortcut

With Photoshop closed, press and hold Shift+Ctrl+Alt (Win) / Shift+Command+Option (Mac) on your keyboard and then Launch Photoshop the way you normally would.

 

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