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The generative function stopped working suddenly after a massive use of both fill and generative.

New Here ,
May 23, 2024 May 23, 2024

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I use the software professionaly and the cloud (apps) are always up to date due to compliance in my agency. Being using the latest version of Photoshop with the functions fully funcioning for a while. Suddenly when I tried to use the generative expand the software loaded for some seconds and then returned nothing. 

 

I tried changing connection, reseting preferences, closing and rebooting and also updating. Nothing of them works. So I reinstalled Photoshop Beta. Then it works, but the workflow is pretty damaged because big images for example do not copy paste in photoshop. Anyway, I wonder if it is a bug on the update or something I could try to solve in my software / hardware.

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Adobe Employee ,
May 24, 2024 May 24, 2024

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Hi, there was an issue with GenAI server last night that has been resolved.  Please try again and let us know if you are still having the issue.

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
May 24, 2024 May 24, 2024

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still not working at all...

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Explorer ,
May 23, 2024 May 23, 2024

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Updated photoshop and light room and now fill wont work keeps saying error try again later. I reinstalled the older versions and still doesnt work. Not sure what to do and really need these to work

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New Here ,
May 23, 2024 May 23, 2024

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Same with mine as of today

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Explorer ,
May 23, 2024 May 23, 2024

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yes I just updated it and now its not working so disappointed trying to contact support for a resolution but last year when I had issues with the programs no one would help me and had to buy a new computer to fix anything so I hope they fix the issues this time

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New Here ,
May 23, 2024 May 23, 2024

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I am having the exact same issue. I downgraded versions to two versions earlier and same thing. Then I tried it in the new Lightroom update and that does not work either. 

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New Here ,
May 23, 2024 May 23, 2024

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the generative fill not working..... Does anyone else have this problem or know a solution?

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New Here ,
May 23, 2024 May 23, 2024

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No me permite usar el relleno generativo, me da un error 500

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