Version 24.5 Multiple Bugs

[woliver1]

Just a few notable bugs in the new update 24.5...

1.  Often, but not always, single keystroke invoke of tools doesn't work, i.e. hitting C to crop.

2.  Older filters don't show a preview, even when clicking in the preview pane and releasing.

3.  Many report loss of presets and actions.

I would have hoped the PS team would have tested this release much more thoroughly prior to releasing it.   What was the big rush?  Deadlines for release should not override thorough testing.  We expect more from Adobe.  This is why we pay such a premium for the product.

[kevin stohlmeyer]

Hi @woliver1 for 1 - go to Preferences/Tool and disable Spring Loaded Tool Shortcuts.

For 2 - Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data. 

For 3 - make sure you have you saved your presets and actions and then migrate them to the new version:

https://helpx.adobe.com/photoshop/using/preset-migration.html

[woliver1]

System information you requested...  it is a lot.

Adobe Photoshop Version: 24.5.0 20230512.r.500 3fc8e4c x64
Number of Launches: 340
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1702
System architecture: Intel CPU Family:6, Model:7, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 2496 MHz
Built-in memory: 32369 MB
Free memory: 20749 MB
Memory available to Photoshop: 24871 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.5
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.5.0.24
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
D3D12Warp renderer: False
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3060 Ti
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,428 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
Display: 2
Display Bounds: top=0, left=1920, bottom=1080, right=3840
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe" -baseTimeMS=130682070 -comment=Photoshop Version: Adobe Photoshop 24.5.0 20230512.r.500 3fc8e4c x64

[1516 ms]
Start sniffer 2023-05-25 11:11:02
# Photoshop Version: Adobe Photoshop 24.5.0 20230512.r.500 3fc8e4c x64
C:\Program Files\Adobe\Adobe Photoshop 2023\sniffer.exe -baseTimeMS=130682070 -comment=Photoshop Version: Adobe Photoshop 24.5.0 20230512.r.500 3fc8e4c x64

{153 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Ti index=0)

Display 1
Display: \\.\DISPLAY5
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 750 index=1)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060 Ti
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,428 MB
VRAM: 8,428 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,970 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-01-15 000000.000000-000
Driver age: 4 months
Driver version: 31.0.15.2824
Supports UMA: UNSUPPORTED
D3D-ID: 9353

Device 1
Name: Intel(R) UHD Graphics 750
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY5
GPU accessible RAM: 17,104 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,970 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver date: 2021-06-01 000000.000000-000
Driver age: 23 months
Driver version: 27.20.100.9664
Supports UMA: SUPPORTED
D3D-ID: 19594
End platform native
{356 ms}

{356 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY5
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,920, 0) -> (3,840, 1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2 index=1)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 8,428 MB
VRAM: 8,428 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,970 MB
API version: 2.1 (2.1.2 NVIDIA 528.24)
Device version: 2.1 (2.1.2 NVIDIA 528.24)
Vendor name: NVIDIA
Driver date: 2023-01-15 000000.000000-000
Driver age: 4 months
Driver version: 31.0.15.2824
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)

Device 1
Name: NVIDIA GeForce RTX 3060 Ti/PCIe/SSE2
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY5
GPU accessible RAM: 17,104 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 16,970 MB
API version: 2.1 (2.1.2 NVIDIA 528.24)
Device version: 2.1 (2.1.2 NVIDIA 528.24)
Vendor name: NVIDIA
Driver date: 2021-06-01 000000.000000-000
Driver age: 23 months
Driver version: 27.20.100.9664
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{534 ms}

{534 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3060 Ti
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 381 GB / s
Compute score: 6,877.2
Device name string: NVIDIA GeForce RTX 3060 Ti
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 750
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,576 MB
VRAM: 13,576 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 26 GB / s
Compute score: 294.658
Device name string: Intel(R) UHD Graphics 750
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1429 ms}

Exit code kExitNormal
End sniffer 2023-05-25 11:11:03
[kStatusNormal, kExitNormal]

[1516 ms]
Finish RunAllAPIs

[3143 ms]
Start GetSnifferResult

[3143 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040113752439024031
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2023\
Temporary file path: C:\Users\Tom\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
D:\, 931.4G, 851.3G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2023\Plug-ins\

Installed components:
ACE.dll ACE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library dfba77e
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/01/28-17:08:16 79.4c0bb7e 79.4c0bb7e
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.b4ac713 79.b4ac713
AdobeXMP.dll Adobe XMP Core 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPFiles.dll Adobe XMP Files 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AdobeXMPScript.dll Adobe XMP Script 2023/02/09-06:26:14 79.c0204b2 79.c0204b2
AGM.dll AGM 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/02/18-12:18:34 79.78f7814 79.78f7814
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2023 27.1.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
AXE8SharedExpat.dll AXE8SharedExpat 2022/12/13-13:20:11 79.002995e 79.002995e
AXEDOMCore.dll AXEDOMCore 2022/12/13-13:20:11 79.002995e 79.002995e
BIB.dll BIB 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
BIBUtils.dll BIBUtils 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/02/15-13:42:29 79.533c8ff 79.533c8ff
CRClient.dll Adobe Crash Reporter Client DLL 4.8.0.6
DirectML.dll DirectML Redistributable Library 1.9.1+220902-1323.1.dml-1.9.d6f03b3
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.0.1-1-5a1d941
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv71.dll International Components for Unicode Build 14.0.04ee3a5
icuin71.dll International Components for Unicode Build 14.0.04ee3a5
icuuc71.dll International Components for Unicode Build 14.0.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/02/06-19:10:37 79.02b25b1 79.02b25b1
libeay32.dll The OpenSSL Toolkit 1.0.2zf
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/02/16-16:16:44 79.52a7d42 79.52a7d42
onnxruntime.dll Microsoft® Windows® Operating System 1.13.20221021.1.b353e0b
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2023 24.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2023 24.5
PSViews.dll Adobe Photoshop 2023 24.5
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zf
SVGRE.dll SVGRE 79.099073f 79.099073f
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.5.1.73e2151 17.5.1.73e2151
Unified Extensibility Platform uxp-7.0.1-1-5a1d941
UPIC 2.6.0

Required plugins:

Accented Edges 24.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 24.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 24.5 - from the file “Filter Gallery.8bf”
Average 24.5 - from the file “Average.8bf”
Bas Relief 24.5 - from the file “Filter Gallery.8bf”
BMP 24.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 15.3.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 15.3.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 24.5 - from the file “Filter Gallery.8bf”
Charcoal 24.5 - from the file “Filter Gallery.8bf”
Chrome 24.5 - from the file “Filter Gallery.8bf”
Cineon 24.5 - from the file “Cineon.8bi”
Clouds 24.5 - from the file “Clouds.8bf”
Color Halftone 24.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 24.5 - from the file “Filter Gallery.8bf”
Conté Crayon 24.5 - from the file “Filter Gallery.8bf”
Craquelure 24.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 24.5 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 24.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 24.5 - from the file “Filter Gallery.8bf”
Crystallize 24.5 - from the file “Standard MultiPlugin.8bf”
Cutout 24.5 - from the file “Filter Gallery.8bf”
Dark Strokes 24.5 - from the file “Filter Gallery.8bf”
De-Interlace 24.5 - from the file “Standard MultiPlugin.8bf”
Dicom 24.5 - from the file “Dicom.8bi”
Difference Clouds 24.5 - from the file “Clouds.8bf”
Diffuse Glow 24.5 - from the file “Filter Gallery.8bf”
Displace 24.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 24.5 - from the file “Filter Gallery.8bf”
Entropy 24.5 - from the file “statistics.8ba”
Export Color Lookup Tables 24.5 - from the file “Export3DLUT.8be”
Extrude 24.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 24.5 - from the file “FastCore.8bx”
Fibers 24.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 24.5 - from the file “Filter Gallery.8bf”
Filter Gallery 24.5 - from the file “Filter Gallery.8bf”
Fresco 24.5 - from the file “Filter Gallery.8bf”
Glass 24.5 - from the file “Filter Gallery.8bf”
Glowing Edges 24.5 - from the file “Filter Gallery.8bf”
Grain 24.5 - from the file “Filter Gallery.8bf”
Graphic Pen 24.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 24.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 24.5 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 24.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 24.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 24.5 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 24.5 - from the file “Filter Gallery.8bf”
JPEG 2000 24.5 - from the file “JPEG2000.8bi”
Kurtosis 24.5 - from the file “statistics.8ba”
Lens Blur 24.5 - from the file “Lens Blur.8bf”
Lens Correction 24.5 - from the file “Lens Correction.8bf”
Lens Flare 24.5 - from the file “Standard MultiPlugin.8bf”
Liquify 24.5 - from the file “Liquify.8bf”
Matlab Operation 24.5 - from the file “ChannelPort.8bf”
Maximum 24.5 - from the file “statistics.8ba”
Mean 24.5 - from the file “statistics.8ba”
Measurement Core 24.5 - from the file “MeasurementCore.8me”
Median 24.5 - from the file “statistics.8ba”
Mezzotint 24.5 - from the file “Standard MultiPlugin.8bf”
Minimum 24.5 - from the file “statistics.8ba”
MMXCore Routines 24.5 - from the file “MMXCore.8bx”
Mosaic Tiles 24.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 24.5 - from the file “MultiProcessor Support.8bx”
Neon Glow 24.5 - from the file “Filter Gallery.8bf”
Note Paper 24.5 - from the file “Filter Gallery.8bf”
NTSC Colors 24.5 - from the file “NTSC Colors.8bf”
Ocean Ripple 24.5 - from the file “Filter Gallery.8bf”
OpenEXR 24.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 24.5 - from the file “Filter Gallery.8bf”
Palette Knife 24.5 - from the file “Filter Gallery.8bf”
Patchwork 24.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 24.5 - from the file “Standard MultiPlugin.8bf”
PCX 24.5 - from the file “PCX.8bi”
Photocopy 24.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 24.5 - from the file “ChannelPort.8bf”
Pinch 24.5 - from the file “Standard MultiPlugin.8bf”
Pixar 24.5 - from the file “Pixar.8bi”
Plaster 24.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 24.5 - from the file “Filter Gallery.8bf”
Pointillize 24.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 24.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 24.5 - from the file “PBM.8bi”
PortraitPro 1, 12, 1, 0 - from the file “PSFilterPPLauncher64.8bf”
Poster Edges 24.5 - from the file “Filter Gallery.8bf”
Radial Blur 24.5 - from the file “Standard MultiPlugin.8bf”
Radiance 24.5 - from the file “Radiance.8bi”
Range 24.5 - from the file “statistics.8ba”
Render Color Lookup Grid 24.5 - from the file “Export3DLUT.8be”
Reticulation 24.5 - from the file “Filter Gallery.8bf”
Ripple 24.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 24.5 - from the file “Filter Gallery.8bf”
Save for Web 24.5 - from the file “Save for Web.8be”
ScriptingSupport 24.5 - from the file “ScriptingSupport.8li”
Shear 24.5 - from the file “Standard MultiPlugin.8bf”
Skewness 24.5 - from the file “statistics.8ba”
Smart Blur 24.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 24.5 - from the file “Filter Gallery.8bf”
Solarize 24.5 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 24.5 - from the file “Filter Gallery.8bf”
Spherize 24.5 - from the file “Standard MultiPlugin.8bf”
Sponge 24.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 24.5 - from the file “Filter Gallery.8bf”
Stained Glass 24.5 - from the file “Filter Gallery.8bf”
Stamp 24.5 - from the file “Filter Gallery.8bf”
Standard Deviation 24.5 - from the file “statistics.8ba”
Substance NO VERSION - from the file “MaterialFilter.8bf”
Sumi-e 24.5 - from the file “Filter Gallery.8bf”
Summation 24.5 - from the file “statistics.8ba”
Targa 24.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 24.5 - from the file “Filter Gallery.8bf”
Tiles 24.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 24.5 - from the file “Filter Gallery.8bf”
Twirl 24.5 - from the file “Standard MultiPlugin.8bf”
Underpainting 24.5 - from the file “Filter Gallery.8bf”
Vanishing Point 24.5 - from the file “VanishingPoint.8bf”
Variance 24.5 - from the file “statistics.8ba”
Water Paper 24.5 - from the file “Filter Gallery.8bf”
Watercolor 24.5 - from the file “Filter Gallery.8bf”
Wave 24.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 24.5 - from the file “WIASupport.8li”
Wind 24.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 24.5 - from the file “WBMP.8bi”
ZigZag 24.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 6.6.1.2 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-6.6.1\"
CDO: 1.138.1
CmdN: 1.18.5
CDP: 1.162.1
Projects: 1.7.0
Loaded at: 119 ms - launch time impact: 48 ms
ccx-timeline (Prepared) 3.1.10.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
Loaded at: 8015 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 24.10.0.0 - from the file "Required Folder"
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 123 ms - launch time impact: 0 ms
Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
Loaded at: 126 ms - launch time impact: 0 ms
Content Credentials (Loaded) 0.37.3.0 - from the file "Required Folder"
Loaded at: 5723 ms - launch time impact: 6 ms
CC Libraries Panel (Prepared) 3.23.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\"
CAPTURE: 2.0.41 STOCK: 4.0.2
Substance 3D (Prepared) 0.1.6.0 - from the file "Required Folder"
Adjustments Panels (Prepared) 1.12.33.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.8.23.0 - from the file "Required Folder"
Photoshop Facepile (Loaded) 1.2.1.0 - from the file "Required Folder"
Loaded at: 8017 ms - launch time impact: 0 ms
Photoshop In App Messaging (Loaded) 3.11.8.0 - from the file "Required Folder"
Loaded at: 8018 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5725 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5726 ms - launch time impact: 0 ms
Discover Panel (Loaded) 3.5.0.71 - from the file "Required Folder"
Loaded at: 8021 ms - launch time impact: 18 ms
Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
Scan time: 0 ms - entries: 32

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2023\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_23_28\manager.html”

Installed TWAIN devices: NONE

[kevin stohlmeyer]

Hi @woliver1 one thing I noticed - You have two GPUs one underpowered and your main one. Photoshop cannot utilize both and can cause issues.

Here’s how to resolve (deactivate the Intel UHD): https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#multiple-gpus

[woliver1]

Kevin,

Thanks for looking over the info.  I use the 2nd GPU for my 2nd monitor, and only run PS on my primary monitor which utilizes the NVIDIA GPU.   So, I prefer not to disable the Intel GPU for that reason.  I'm not aware of any technical reason that would create a conflict in doing so.  If you think otherwise, let me know - I'm open to learn about that.

Note, the NVIDIA control panel has changed a bit since that post, and no longer has the option #2, which specifies that a program only use a particular GPU.  It now only provides a list of GPU features in which a program can use, or not.  The defaults for Photoshop look correct, or at least acceptable.  (see image below)

For item 2, disabling "Spring Loaded Tool Shortcuts" seems to have helped resolve the keystroke invoking of tools.

The only issue I have with item 3 is, while PS is "supposed" to migrate presets and actions during an upgrade, if it does not do so for a particular user, there is no recourse.  If they were not prompted to "save your presets and actions" before an upgrade, then they are not likely to remember to do so.  One option would be to have PS periodically save them behind the scenes so that there is a redundant copy that can be salvaged.  The other option would be for PS to halt an upgrade until some script is performed.  The upgrades are no longer like in the old days, when the previous version of PS was saved and still existed on the PC.  With Creative Cloud's notifications to upgrade on the fly several times a month, as a user we never know if the upgrade we are about to perform is a minor one, or a major one, and when it may cause such problems.  I remain adamant that Adobe has more work to do to improve their customer experience in this regard.  Thank you.

[Fotomaker01RA]

I've had other photo buddies tell me they lost all their presets and preferences in the update to rel. 24.5 too!

Usually we are prompted - Do you want to carry those things forward? (obviously not the exact verbiage, but you get the idea). That should be the case for all Ps updates. Not just the annual ones in Oct. BTW, I'm addressing this to Adobe and not just to the original poster...because I'm not updating until I know the issue with the Prefs/Presets not carrying forward with a prompt is fixed. And, there are new features I'd like to begin using...

[kevin stohlmeyer]

Hi @woliver1 your UHD Graphics 750 does not meet minimum requirements for current Photoshop builds.

It clocks in at only 810 ops/sec and the recommended minimum is 2,000.

Why would you want to use the lesser card for your main option when you have a newer faster 3060 Ti available?

[woliver1]

Kevin, maybe I wasn't clear below... I am using the NVIDIA for Photoshop and my primary monitor.  I only use the Intel for my secondary monitor, which is never used for Photoshop.  Sorry for the confusion.  Thx.

[jrsforums]

Attach both monitors to the Nvidia.  It should easily support both.  Before getting 3090, I had 2-4K monitors on a 1080.

[kevin stohlmeyer]

Hi @woliver1 I totally got it. What I'm telling you is that Intel card will not work.

[CoryShubert]

Hi @woliver1 a couple things:

Vendor name: NVIDIA
Driver date: 2023-01-15 000000.000000-000
Driver age: 4 months
Driver version: 31.0.15.2824 - if there is an update install and restart, do the same issues persist?

Have you tried rolling back a version, do you see the same issues?

https://helpx.adobe.com/download-install/using/install-previous-version.html

[woliver1]

Kevin,  I suppose we are not on the same wavelength...  your last comment "that Intel card will not work" is a bit confusing, in that I don't use Photoshop on a monitor attached to that card.   Are you implying that somehow Photoshop is grabbing the wrong GPU when displaying on my primary monitor?  I can't think of a scenario where that would be possible.  Here is a quick drawing of what I tried to describe below...

[woliver1]

Cory,

No, I haven't tried rolling it back.  There have been bugs with the NVIDIA drivers that caused some other issues.  So, once I find a fairly stable release, I stick with it for a while.  The issues I'm having with PS are small enough that it just wouldn't be worth my time to experiment too far.  I'd rather wait and see if other PS users experience the same issues and wait for Adobe to fix it with a PS update.  While unfortunate, we as users cannot always aford to be the debuggers, just reporters.  I hope you understand.  Thanks for the input though.

[Gixxxa75]

Nvidia specs say you can run 4 monitors up to 7680x4320 on a RTX3060Ti, what are you gaining from using the Intel graphics?

[woliver1]

Given my typical program usage, I'm likely not gaining much.  If I were a gamer, it would provide a significant benefit.  However, I am old school - the Intel graphics is built onto the motherboard/CPU, so why not use it?  It doesn't diminish overall performance and allows the NVIDIA graphics card to do less multi-tasking and utilize all of its resources for PS or other video editing programs.  I typically have five or six programs open on the Intel driven monitor, which means the NVIDIA GPU is now free of dividing its resources by 5 or 6x.  That, to me, is simply good utilization of available hardware, hardware that I didn't have to add-on.

[kevin stohlmeyer]

Hi @woliver1 not sure what else we can offer in terms of a solution other than what was already posted. Ultimately it is up to you on how to proceed.

[woliver1]

Kevin, thanks for the responses and I will periodically try some ideas and check back to the forum.  I did try one more thing, which you may want to ensure others do as well.  In Win 10/11, you must also ensure Windows does not randomly change the GPU utilized for an application, as all image rendering it is not governed by the adapter-to-monitor connection.  Getting to the setting is under Settings/System/Display/Graphics... then selecting Desktop App, then browsing to your application, i.e. c:\program files\ adobe\adobe photoshop 2023\ and selecting the exe.  Once there, you will be given options for Let Windows Decide, or either of your other GPU's.  I did not have this forced to the NVIDIA (but did have it set within the NVIDIA control panel), have changed it, and will experiment some more and see if that helps.  (see screenshot)

[Gixxxa75]

By using the on board graphics on the cpu you are making that do more work, so it will draw more power and run hotter ,  it wont maitain the high boost core clock speeds for as long, which are very beneficial to photoshop compute speed. So you might be making yor system less efficient.

Nvidia ditched dual card SLI set ups for gaming, so what does that tell you about  the benefits of running two identical GPUs let alone a discrete one and cpu graphics.

The main reason as others have stated not to run the intel graphics is that it is likely to cause the exact issues that you are suffering from .

Thats three reasons not to.

The puget benchmark plug in for photoshop will allow you to test for any gains you may or may not be getting from having both running.

[woliver1]

I would agree with that.  But...  Since I'm not using the Intel GPU for Photoshop, the Intel CPU/GPU are not running hard at all and there should be no power or heat issues.  I have monitored both, and confirmed the Intel is basically fine in that regard, as well as the NVIDIA. 

I think we are all in agreement to not use the Intel for Photoshop, and that's what I tried to explain to Kevin above...  I'm not, or at least I'm trying to ensure that is is not doing so.   

I don't see the need to disable the Intel GPU, as I really don't see how it could be affecting Photoshop as long as PS is utilizing only the NVIDIA GPU.  I can't foresee any downside of allowing the Intel GPU to run my secondary monitor and other applications, browsers, etc., while PS is up and running on the NVIDIA. 

In reality, even PS isn't putting much strain on the NVIDIA, as I simply can't process my workflow that fast.  I would have to be doing some fairly high level automated actions or video editing to push that card to the extreme.  The issues I'm having are not related to GPU horsepower, but more likely configuration, conflicts, etc., or PS itself.  Thanks for your thoughts and advise.

[Gixxxa75]

Thankyou, yove made my point for me. Your RTX3060 is massively understressed by the workload you are asking of it, so why insist on trying some janky configuration  on your nice modern powerfull PC? . I dont think you isolate Photoshop from the intel gpu just by keeping it on the monitor connected to the Nvidia card thats an over simplification.

Anyway good luck,Im finding this version very good so far in terms of GPU utilization and more capable of handling large files than previous versions, your missing out by not taking Kevins advise!, 

[D Fosse]

@woliver1 

You keep insisting to use the Intel GPU, although it's still incomprehensible why you would want to do that. It is not necessary, there are no advantages, but there are heaps of potential problems - some of which you are probably already seeing.

The point isn't whether you have Photoshop open on that screen or not! The point is that the system will report this GPU as available to Photoshop, and that can cause conflicts. As of now, there is still no way to "lock" Photoshop to one GPU. This is probably a limitation in Windows. If it was possible, it would have been implemented long ago. It creates that much problems.

The role of the GPU is much more extensive than you think. It's not just display. It doesn't just go one way. The GPU is used for actual data processing, actual computer work, and then returned to Photoshop for more processing. That equation can only contain one GPU.

[woliver1]

Unfortunately, this thread has turned way away from my original questions about several issues experienced within the new release of Photoshop.  While I realize everyone is here are more experienced than myself and enjoy helping, I asked for advise on specific new release issues and am disappointed in the tone of the conversations, and level of condemnation, that followed.  

I said from the onset that I wanted to learn - that doesn't mean chastised... "I use the 2nd GPU for my 2nd monitor, and only run PS on my primary monitor which utilizes the NVIDIA GPU.   So, I prefer not to disable the Intel GPU for that reason.  I'm not aware of any technical reason that would create a conflict in doing so.  If you think otherwise, let me know - I'm open to learn about that."  I had already reviewed all of the prevailing help articles in Adobe's forum prior to this and found many articles recommending the use of one graphics card for all applications.  However, even Adobe experts warned against disabling the internal Intel GPU, as it may lead to unexpected behavior.  (see screenshot) 

So, my original intent was to simply see if anyone else was experiencing issues under the new release, since the issues were not present prior to that release.  Kevin resolved my issue #1.  For issue #2, it would seem that there has not been enough user input on the new release to determine if it has affected the processing of previews.  My issue #3 was not technical and was a project management issue that really wasn't important.  Thus, I consider all issues resolved.  I appreciate the other input and will tweak my hardware configuration if I experience any issues in that regard.

[Gixxxa75]

They've changed a lot under the hood of photoshop in this update re gpu's, there is a good explanation from Mark.Dahm towards the end of explaining what has been going on.  https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-gpu-stops-being-used-after-opening-many-fi...

[Bill2652026979zp]

Only fix is to roll back to 24.3! I tried all fixes and only thing that actually fully fixed all the problems was to get out of 24.5 and go back to 24.3.

[kevin stohlmeyer]

Hi @Bill2652026979zp were you having the same specific issues?