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P: Clicking Font dropdown arrow crashes Photoshop 26.2

Contributor ,
Dec 18, 2024 Dec 18, 2024

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Clicking the font dropdown arrow in Options bar or Character panel with no document window open crashes Photoshop 26.2. Confirmed on both Windows 10 Pro and MacOS Sequoia 15.2 Intel. Have not tested on Apple Silicon. I have sent crash reports from both computers.

 

Font menu displays normally with a document window open.

 

Screenshot 2024-12-18 110248.pngexpand image

Screenshot 2024-12-18 110637.pngexpand image

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macOS , Windows

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correct answers 1 Pinned Reply

Adobe Employee , Jan 28, 2025 Jan 28, 2025

Hi all,

 

We are happy to announce the release of Photoshop version 26.3 (public release), which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 26.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

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5 Comments
Community Expert ,
Dec 18, 2024 Dec 18, 2024

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I can confirm it happens on Apple Silicon macOS Sequoia 15.2 with Photoshop (ps ver 26.2)

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Adobe Employee ,
Dec 18, 2024 Dec 18, 2024

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Hi, thanks for reporting this! I was able to reproduce this on Apple Silicon Mac as well like Jeff! We've shared the info with the product team.


Thanks,
Nikunj

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Adobe Employee ,
Dec 18, 2024 Dec 18, 2024

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Thanks for reporting this @ExedyUSA . We are able to reproduce this and are taking a look. Sorry about this crash!

 

Workaround: Open or create any document prior to opening the Font browser. 

 

Regards,

PG

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Adobe Employee ,
Dec 20, 2024 Dec 20, 2024

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Wanted to inform the thread that a fix for this crash with no document open should be coming to Ps beta next week.

Happy holidays everyone!

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Adobe Employee ,
Jan 28, 2025 Jan 28, 2025

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LATEST

Hi all,

 

We are happy to announce the release of Photoshop version 26.3 (public release), which incorporates the resolution for this particular problem. To see the list of all fixed issues, click here

 

To update Photoshop to 26.3, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks,

Mohit

Status Fixed

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