Could Not Complete Request because LoadDeepFontCache in GetDeepFontCache Failed

[Amanda35970796dtl5]

When I launch photoshop and try to use the type tool I get the following error. 

"Could Not Complete Request because Load Deep Font Cache in Get Deep Font Cache Failed"

I have tried deleting  CT Font Cache and Font Feature Cache numerous times. I have also tried uninstalling and reinstalling photoshop. I noticed in creative cloud that one font failed to load so I deleted it completely and still no luck. I am also trying to chat with live support but they don't answer. 

Any help is appreciated!

[AmandaCarolino]

Bom dia, conseguiu resolver este erro? Pois me encontro na mesa situação e não consegui resolver até agora.

[Gixxxa75]

@mrmixit_hotmail  Yes I had that happen as well at one stage. Think I just uninstalled and installed older version to fix, as stated above by Tjeer66 the Beta version 26 seems to work OK for text. I wonder if they have fixed something in the Beta or its just the creatiion of new/differant cache folders that fixing it.

[feliper55794142]

That worked for me too. Thanks.

[mrmixit_hotmail]

i found a version that works, uninstalled photoshop

and installed previous versions 1 by 1 until i got to 25.4 

https://helpx.adobe.com/download-install/using/install-previous-version.html

[Kevin B- Twin Falls]

This worked for me with this issue... Finally.  Now if I can get my floating toolbar to show the icons in the box I'll be back to normal. 

[Sohail25754981g1aq]

Does anyone get this message whenever trying to change the font? I deleted the font cache. Reinstall Photoshop, nothing seems to fix it except going back to version 24. I just updated to 26 hoping that it got fixed but i was wrong. And my tool icons are missing as well. 

[Matheus37598683nccp]

Não tenho certeza se é definitivo, mas o que resolveu comigo foi desisntalar o adobe creative cloud e apagar todos os dados da adobe do computador, temp, %temp%, appdata, arquivos e programas... e depois instalar novamente.

[mrmixit_hotmail]

updated to version 26.0, get the error again.

I have tried deleting  CT Font Cache and Font Feature Cache

doesn't fix it in this version either

[mspm47]

same here...i have removed PHotoshop and Lightroom Classic numerous times, reinstalled...same issues. Cleared font caches many times....no change. Is it time to find another software? 

[TJ_12]

Still no real fix to this problem after all the comments but it is marked as solved? Clearly adobe does not care about its users. I hate that I have to find a new software to use as I have been a loyal adobe user for many years. But it is extremely too expensive anyway. These continuous problems with the new versions are destroying my business. Have to find a new solution today.

[Kevin B- Twin Falls]

I got a hold of the service and remedy this problem for me...
Can't remember but they had me go into a folder on the computer and delete
I think.
You should call them.

Kevin

[Robson_Trajanoo]

Boa noite, cara a única solução que tive e deu certo pelo menos até agora, foi tentar instalar as versões antigas, cheguei na versão 25.0 e ficou normal. sem esse problema. Mas solucionar esse bug da Adobe, não deu não.

[CAOlatte]

Confirmo que bajar a la versión 25.0 es lo que momentáneamente me solucionó el problema. Resigné funciones de IA por las que pago la suscripción, pero al menos puedo trabajar. Por favor servicio técnico de Adobe Photoshop, brinden una solución a este problema. Sin la libertad de elegir tipografía / fuente no se puede trabajar. 

[~Eddy~]

I gave up. Adobe doesn't seem to be able to fix this bug. I found the following solution for myself: I select the font via the Glyphs dialog. Select the Glyphs panel for selecting the font - and then let's hope and pray that Adobe fixes this annoying bug.