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Crop tool not showing guide

New Here ,
Oct 21, 2024 Oct 21, 2024

Greetings!  
I've been trying to fix this following an older post talking about "forcing" a config reset at the start or by properties menu.  
Photoshop is Updated to the 2025 for the sake of testing but it does not matter, I can't see the crop guide no matter what. 

Any idea about this ?  (Screenshot at the end)

Also, sorry if there are major spell issues, not my main language. 

Thanks in Advance!

 Overlay.png

Potato~
Bug Unresolved
TOPICS
Windows
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5 Comments
New Here ,
Oct 21, 2024 Oct 21, 2024

Tried this with no good results => "Photoshop 2022 Crop Tool Glitch"  

In case of need: 
I5 14600kf 
RTX 3070
16Gb Ram 
Windows 10 Home 22h2
All the Adobe Apps are installed by default (C:)  Kingston M.2 

Potato~
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Community Expert ,
Oct 21, 2024 Oct 21, 2024

I have no issues running version 26.0.0 of Photoshop on Windows. That relates to your machine, not a bug. I can't determine what the issue might be at the moment, but generally, it's not a bug.

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New Here ,
Oct 22, 2024 Oct 22, 2024

Thanks for the answer! Where we work, when something like this happens, it's called a bug or a glitch, but it is not the point here. I would like to get a solution or find one. 

Problem is happening since 25.9 If I'm not wrong. With my previous system happened the same before 26.0 and never used beta versions. 

Previous system specs: 

i7 6700
Gtx 1060 
16Gb ram 
Kingston 200Gb SSD
Windows 10 Home 22h2

Potato~
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Community Expert ,
Oct 22, 2024 Oct 22, 2024

 You did reset the Photoshop preferences?

https://helpx.adobe.com/photoshop/using/preferences.html

 

With the Crop Tool enabled as in your screenshot, if you go to View is Extras checked?

 

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New Here ,
Oct 23, 2024 Oct 23, 2024
LATEST

Indeed! I have already reseted preferences and re-installed the app. 

What I noticed, is the following:

- Crop toll doest not show any rule/guide. 
- Preferences seems to not affect the functionality even  resetting them
- NOT MINOR POINT, if I hover the cursor over extras while using crop tool, it shows the rule/guide for crop till I restart PS and had to do it again. 

This is the most accurate solution by now and, even if annoys me, it works. 

Potato~
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