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El mouse desaparece en los menus

New Here ,
May 02, 2023 May 02, 2023

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El mouse desaparece en los menus. Tengo que navegar a ojo porque no aparece. Funciona normal fuera de photoshop. Ya no se que hacer.

Nits92_0-1683035557582.png

 

Bug Unresolved
TOPICS
Windows

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3 Comments
Adobe Employee ,
May 03, 2023 May 03, 2023

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Hi @Nits92 

 

Go to Preferences > Technology Previews... and enable “Older GPU mode (pre 2016)” - Restart Photoshop. Does the problem persist?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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New Here ,
May 08, 2023 May 08, 2023

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No, the problem persist. 

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Adobe Employee ,
May 08, 2023 May 08, 2023

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LATEST

Thank you for the update @Nits92 

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

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