Skip to main content
Participating Frequently
April 12, 2023
Question

Handtool issue

  • April 12, 2023
  • 13 replies
  • 777 views

Before :
If I click the spacebar and click and hold the left mouse button, I can move the canvas. If I release the left mouse button, the canvas stops moving and i can select the next point to move the canvas.
Now (probably after an update):
If I click the spacebar and click and hold down the left mouse button, I can move the canvas. Now, if I release the left mouse button, the canvas often still moves (sticky). This is very random. I then have to click again so the canvas stop moving. It costs me a lot of annoyance and extra time for editing.

I made a video to clarify the issue.

 

Is it a bug?

This topic has been closed for replies.

13 replies

uwe johannsen
Participating Frequently
December 20, 2023

@Jqqerry   ...thanks! 

-------I don't speak English well and use Google Translate.
Jqqerry
Inspiring
December 20, 2023
uwe johannsen
Participating Frequently
December 20, 2023

I have the same problem. Have you found a solution now?

-------I don't speak English well and use Google Translate.
AntonerAuthor
Participating Frequently
April 21, 2023

Thanks for your response.

Initially, the "Enable Content-Aware Tracing Tool" was already deactivated in my case. I nevertheless changed the "Adobe Photoshop 2023 Prefs.psp" to "old". Photoshop generated a new file but unfortunately this did not solve the problem for me.

Inspiring
April 19, 2023

Guys, I just got off the support chat with Adobe.  I had the same/similar issue you're describing if I am not mistaken.

 

What they ended up doing was temporarily disabling "Enable Content-Aware Tracing Tool" in Preferences > Technology Previews.  Next, he shut down Photoshop.  Then he navigated to "C:\Users\(YOUR USER ID)\AppData\Roaming\Adobe\Adobe Photoshop 2023\Adobe Photoshop 2023 Settings\"  (You may have to enable 'show hidden folders' if not enabled).  Once there, he renamed "Adobe Photoshop 2023 Prefs.psp" to "Adobe Photoshop 2023 Prefs.psp.old"  

 

This forces Photoshop to generate a new preferences file.  Note: it did not reset any of my brushes, keyboard shortcuts, or actions, but it did reset my tool panel and some of the preferences like number of undo states, flick-panning, etc. to the Photoshop defaults, under the Preferences menu.  I had to reset those, so if you don't know all of yours by heart, go through the Preferences tabs and takes photos of the settings you have first.  Then, ultimately, I reenabled the Content-Aware Tracing Tool as well.  

 

When all this was done, my mouse stopped "sticking" when dragging selections and objects, and stopped "sticking" when using the pan tool as well.  Finally. I was living with that for too long.  Hope this helps someone!

AntonerAuthor
Participating Frequently
April 14, 2023

Thank you for your answer. Flick panning was already disabled. I have read that solution in another post. This option does not affect the problem in a positive way.  

davescm
Community Expert
Community Expert
April 13, 2023

Does the issue still happen if you disable flick panning in Preferences >Tools?

You will need to click OK then close and  restart Photoshop after making a change.

Dave

AntonerAuthor
Participating Frequently
April 13, 2023

Thank you for answer,

I tried another (brand new) mouse but the problem still occurs. 

thejanebradbury
Community Expert
Community Expert
April 12, 2023

Oh, sorry that the spring-loaded trick didn't work. I use the spacebar and mouse to move around all the time (I'm on Windows 10) and I haven't noticed any problems with any updates recently. Is it possible it is the mosue button that is sticking? I see you mention that it starts working again if you click it a second time?

AntonerAuthor
Participating Frequently
April 12, 2023

Thank you for your answer. Clicking the space bar one more time does not work in my case. For me, I have to click the left mouse button one more time.