Macos system not enough for photoshop???

[Hnd_Brl8563]

Hello.

I have a Macbook pro 13 inch with the latest software (14.6.1).

I have used photoshop on this exact laptop before, and even used it in an older one too. However, whenever I try downloading it it just says ''system requirements are not met'' and now I cannot use photoshop at all! I don't have it downloaded on this laptop as I had it formatted recently, and I have to re download it but it does not let me.

[melissapiccone]

Can you post a screenshot from the apple menu about this Mac? What year is it, how much RAM does it have, the graphics card, etc. 

[Lumigraphics]

Did you format the drive as case-sensitive? That won't work.

[Hnd_Brl8563]

  

[melissapiccone]

Here are the minimum requirements: https://helpx.adobe.com/photoshop/system-requirements.html

It looks like your Mac meets them - maybe as Lumigraphics says - is your hard drive formatted as case sensitive?

[jane-e]

@Hnd_Brl8563 

The recommended RAM is 16 GB or more. Most of us have "more". You should be able to launch Photoshop with only 8 GB, but you won't be able to do all of the functions.

	Minimum	Recommended
RAM	8 GB	16 GB or more

You might contact Adobe Customer Care, as they can look at your screen. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser blocks the Chat window, try these steps:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Jane

[Kevin Stohlmeyer]

@Hnd_Brl8563 are you installing this on the main HD and not an external?

[Hnd_Brl8563]

Nope, not case sensitive format. I will do what youve said, thank you : )