P: Artifacts/incorrect appearance after flattening (macOS Catalina)

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LEGEND ,
Nov 11, 2020 Nov 11, 2020

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I keep having an issue with white boxes obscuring portions of my files when I am zooming in and out or saving the image. It happens when I try to flatten the image, save as a PDF, or save as a JPG. Prior to updating to version 22, I had found a workaround to the issue by using the Legacy Compositing checkbox. However in this version, that option is no longer available and I cannot find any way to stop the boxes now. I am running on a Macmini using macOS Catalina. Someone please help!

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Adobe Employee , Jan 12, 2021 Jan 12, 2021
Thanks for reporting this issue. This issue was fixed in 22.1.1 which released late last night.

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New Here ,
Nov 11, 2020 Nov 11, 2020

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Hi *WJK ,

I'm sorry to here about the issue.  Would you mind sharing your PSD file?  My team and I removed the Legacy Compositing checkbox because we thought after 2 years, we had worked all of the bugs and kinks.  I'm sorry again for the troubles.

I emailed you a temporary solution, as I do not want to publicize this to the masses.

Sincerely,

Andrew

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LEGEND ,
Nov 19, 2020 Nov 19, 2020

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I have begun to notice an issue with files at our company surrounding layered files with masks.

These files look and appear fine when saved as a PSD file, but whenever these files are saved as JPGs for input into InDesign or simply flattened, the representation of masked layers produces errors.

Often these errors look like random squares where the mask fails to mask the layer.

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Adobe Employee ,
Nov 19, 2020 Nov 19, 2020

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Hi Andrew,

Can you post a source PSD and resulting JPEG that produces this issue? (CC Files or Dropbox)

When you save the JPEG, what method are you using? Save As, Export As, or Save for Web?


Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Nov 22, 2020 Nov 22, 2020

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I have a gradient overlay (Red to blue) on a fill pattern, when I go to export it shows the fill pattern as Solid blue

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LEGEND ,
Dec 04, 2020 Dec 04, 2020

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See images attached — I have a vector masking shape layer (made by pasting in a path from Illustrator) over an image layer. I then flatten / save out — and get these weird additional 'blocks' appearing... this has been tested on several images I am working on today... Seems the new PS 22.01 has trouble interpreting the vector shape...

SS20201204at16.57.56-f5d42df7-b3ff-4dd7-90b6-139bb71eba86-1242878210.jpeg
SS20201204at16.58.03-0a86eb09-606e-424c-a2e2-3e3f5fed6d29-1016196061.jpeg

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LEGEND ,
Dec 18, 2020 Dec 18, 2020

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I have the same issue with flattening files with vector masks. Catalina, MacBook Pro 16", Photoshop CC 2021. I have to rasterize the vector mask to get it to work right.

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LEGEND ,
Jan 03, 2021 Jan 03, 2021

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Exporting a layered PSD to JPG results in some strange overlaid box appearing.

(Currently using Photoshop 22.1.0 on macOS Big Sur)

exportissue-322492be-f3f8-4a46-9abc-b87a699a7a0d-217182232.jpg

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New Here ,
Jan 07, 2021 Jan 07, 2021

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Recently came across this issue.  When using export as, my layers using a layer mask and gradient fades didn't merge properly, and my gradient fades went away leaving me with this...

vaccinescenemodtest3br-af06a9e4-e6dc-44df-9dd9-cfa62ebbf7a3-10510375.jpg
I can confirm that disabling the layers with the layer masks removes the offense, and that manually merging the layers into a single layer with all the others results in this exact same result as well, irregardless of using the export as and quick save features.  So it seems it's the merging of the layers with the layer masks with the rest of the layers that is causing the problem.
I did find a workaround to this problem however, by simply using the "Save as" command instead.  Likewise I tested the "Save for Web" option and that worked as well.  This is how it is supposed to look like:
vaccinesceneFinalbr-11d8cd8d-0007-4d65-9eac-6e505550907f-231062590.jpg
The problem is found on both of my 2 computers:
2019 iMac 21.5 inch with Radion Pro 555X 2 GB graphics
2017 MacBook Pro 13 inch with Intel Iris Plus Graphics 640 1536 MB.
Both machines are running macOS Catalina 10.15.7, and running Photoshop version 22.1.0

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Adobe Employee ,
Jan 12, 2021 Jan 12, 2021

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Thanks for reporting this issue. This issue was fixed in 22.1.1 which released late last night.


Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Jun 09, 2021 Jun 09, 2021

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I'm having the same problem. I have created a photostacked image from 30 images, and edited. When I flatten or save as a TIFF or Jpeg there are artefacts that show from one or two of the original images used in the photo stack. I have restarted PS, restarted computer, deleted PS preferences but this has made no difference.

I'm running Mac OS Catalina 10.15.7

Can you offer any advise/help. Thanks

ScreenShot20210610at4.24.10PM-2dcb0e90-eef3-4c0b-9060-d4116fb0a717-649214482.png

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New Here ,
Jul 13, 2021 Jul 13, 2021

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Hi *KayeDavis ,

I'm sorry to here about the issue.  Would you mind sharing your PSD file? 

I emailed you a temporary solution, as I do not want to publicize this to the masses. I'm sorry again for the troubles.

Sincerely,

Andrew

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LEGEND ,
Jul 17, 2021 Jul 17, 2021

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@andrew_sender

Hi Andrew, thanks for your reply and I have responded to your email. As I have mentioned above, I was able to resolve the issue with a simple software update (should have tried this initially, though I thought I was using the latest version).

Cheers

Kaye 

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New Here ,
Jul 18, 2021 Jul 18, 2021

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*KayeDavis I'm so glad to hear it worked out!

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New Here ,
Nov 23, 2021 Nov 23, 2021

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Hi Andrew, wanted to add to the issue with my file...I have an InDesign file that has two placed .PSD files on separate layers–the sky behind the buildings. I've flattened each .PSD file with a transparent background to see if I can get rid of the issue. The photoshop files look fine. But upon export to PDF using Press Quality / Standard: PDF/X:1a-2001 and Compatibility Acrobat 4 (PDF 1.3) and the PDF has faint white lines/artifacts in a couple different spots. I resolved it by exporting to Press Quality / PDF 5 with NONE as the Standard but my printer wants the PDF/Z:1a-2001. Here's the PDF with the issue inside the red boxes. Thank you!

 

https://www.dropbox.com/s/pkbpgiitetaxcwt/Confessions%20PB%20Cover%20Mech%20Test.pdf?dl=0 

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