P: Color Lookup - Crisp_Winter.look Displaying Black with Windows 11 kb008353 update installed

6 Votes
Community Beginner ,
Feb 04, 2022 Feb 04, 2022

Copy link to clipboard

Copied

Using the Photoshop 23.1.1 Release I can not get a specific look file (Crisp_Winter.look) to display correctly

  • When selecting color lookup
  • Then trying to load the 3DLUT File from the pull down menu
  • When selecting the option Crisp_Winter.look the image turns black
  • This is not suposed to happen, however the other look files work as expected
  • I've check the location: C:\Program Files\Adobe\Adobe Photoshop 2022\Presets\3DLUTs
  • And the file exist.
  • This has worked in the past and I really need this look

 

Can anyone help or suggest a workaround?

Bug Acknowledged
TOPICS
Windows

Views

1.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 3 Correct answers

Adobe Employee , Feb 16, 2022 Feb 16, 2022
There is a workaround to this issue on Windows 11 and it requires going to the Windows compatibility mode. How to change Compatibility mode Find the Photoshop.exeRight-Click the executable or shortcut file and select Properties in the pop-up menu. On the Properties window, click the Compatibility tab. Under the Compatibility mode section, check the Run this program in compatibility mode for box. In the drop-down box below the checkbox option, select the version of Windows to run the softwar...

Votes

Translate

Translate
Adobe Employee , Feb 14, 2022 Feb 14, 2022
Easily reproducible and we are looking into it, thank you for the additional information.

Votes

Translate

Translate
Adobe Employee , Feb 10, 2022 Feb 10, 2022
I've asked engineering to look into this issue with the recent kb008353 Windows 11 update.
Status Acknowledged

Votes

Translate

Translate
71 Comments
Explorer ,
Feb 06, 2022 Feb 06, 2022

Copy link to clipboard

Copied

Hello everyone, today I installed the update for Windows 11. Namely the kb008353 . After that I have errors in PS when I apply LUTs. Most of the time there is only a black picture. Does anyone have similar experiences? When I uninstall the kb008353 everything is OK again.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

The problem still occurs,

  • I checked the "Deactivate Native Canvas"
  • Exited Photoshop
  • Opened Photoshop
  • Added a color lookup to the adjustment layer
  • Then from the 3DLUT Pulldown selected the following:
    • 2Strip.look (Does not work - turns image black)
    • 2Strip.look (Does not work - turns image black)
    • Bleach Bypass.look (Does not work - turns image black)
    • Candlelight.CUBE (Works as expected)
    • Crisp_Warm.look (Works as expected)
    • Crisp_Winter.looks (Does not work - turns imabe black)

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

Ok. If you completely disable the GPU does it still happen? Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

 

It may also help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

It would also be nice to know what bit depth, color mode, and color profile the affected document has? Does it happen with all files?


Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
Adobe Community Professional ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

Are you using Windows 11 by chance?

 

I ask because there is another report of this occuring after a recent windows 11 update.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/kb008353-error-lut/td-p/12732656

 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

Yes using windows 11

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

Problem still occours with "Use graphics Processor" unchecked with a restart

and below are my system info

 

Adobe Photoshop Version: 23.1.1 20220106.r.202 060a6d1 x64
Number of Launches: 5
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.469
System architecture: Intel CPU Family:6, Model:13, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3302 MHz
Built-in memory: 65315 MB
Free memory: 41890 MB
Memory available to Photoshop: 51228 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.950
ACP.local Status:
- SDK Version: 1.50.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.2.7.2
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3080 Laptop GPU
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 16,989 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 0
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=2160, right=3840
Display: 2
Display Bounds: top=174, left=-3840, bottom=2334, right=0
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=904122265 -comment=Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64

[869 ms]
Start sniffer 2022-02-09 10:01:55
# Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=904122265 -comment=Photoshop Version: Adobe Photoshop 23.1.1 20220106.r.202 060a6d1 x64

{42 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY5
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080 Laptop GPU index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-2,560 116) -> (0 1,556), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080 Laptop GPU index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3080 Laptop GPU
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY5
\\.\DISPLAY1
GPU accessible RAM: 16,989 MB
VRAM: 16,989 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,244 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_a87281c4bd1a1369\nvldumdx.dll
Driver date: 2022-01-10 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1123
Supports UMA: UNSUPPORTED
D3D-ID: 9372

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 34,378 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,244 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_99062d2791d9eff7\igd10iumd64.dll
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_99062d2791d9eff7\igd12umd64.dll
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_99062d2791d9eff7\igdumdim64.dll
Driver date: 2021-06-01 000000.000000-000
Driver age: 8 months
Driver version: 27.20.100.9664
Supports UMA: SUPPORTED
D3D-ID: 39520
End platform native
{262 ms}

{263 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY5
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080 Laptop GPU/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((-2,560 116) -> (0 1,556), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 3080 Laptop GPU/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 3080 Laptop GPU/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY5
\\.\DISPLAY1
GPU accessible RAM: 16,989 MB
VRAM: 16,989 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,244 MB
API version: 2.1 (2.1.2 NVIDIA 511.23)
Device version: 2.1 (2.1.2 NVIDIA 511.23)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvaci.inf_amd64_a87281c4bd1a1369\nvldumdx.dll
Driver date: 2022-01-10 000000.000000-000
Driver age: 1 month
Driver version: 30.0.15.1123
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{350 ms}

{350 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 3080 Laptop GPU
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,179 MB
VRAM: 17,179 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 386 GB / s
Compute score: 8,275.95
Device name string: NVIDIA GeForce RTX 3080 Laptop GPU
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 27,395 MB
VRAM: 27,395 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 46 GB / s
Compute score: 328.421
Device name string: Intel(R) UHD Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{783 ms}

Exit code kExitNormal
End sniffer 2022-02-09 10:01:55
[kStatusNormal, kExitNormal]

[869 ms]
Finish RunAllAPIs

[2372 ms]
Start GetSnifferResult

[2372 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970317475966406373
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\willi\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 1.86T, 1.64T free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AdbePM.dll PatchMatch 2021/09/08:20:32:07 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe 1.5c9d4d882447507e35ce742375a02bb2b8f1fafe
AdobeLinguistic.dll Adobe Linguisitc Library e047f0a
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/11/11-04:15:13 79.c500e56 79.c500e56
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.0dd9fac 79.0dd9fac
AdobeXMP.dll Adobe XMP Core 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
AdobeXMPFiles.dll Adobe XMP Files 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
AdobeXMPScript.dll Adobe XMP Script 2021/11/14-12:30:42 79.eda2b3f 79.eda2b3f
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2021/11/18-18:02:50 79.79a213b 79.79a213b
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
AXE8SharedExpat.dll AXE8SharedExpat 2021/11/11-00:38:42 79.ca6d1f4 79.ca6d1f4
AXEDOMCore.dll AXEDOMCore 2021/11/11-00:38:42 79.ca6d1f4 79.ca6d1f4
Bib.dll BIB 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
BIBUtils.dll BIBUtils 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2021/11/11-04:15:13 79.03ebf19 79.03ebf19
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.5.6-1-720c425
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/11/10-00:41:11 79.403bb2b 79.403bb2b
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/11/11-21:15:41 79.03e4145 79.03e4145
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.1
PSViews.dll Adobe Photoshop 2022 23.1
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 79.acda7fc 79.acda7fc
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.0.0.5f7ac8f 17.0.0.5f7ac8f
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.5.6-1-720c425
UPIC 2.3.1


Required plugins:

Accented Edges 23.1 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.1 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.1 - from the file “Filter Gallery.8bf”
Average 23.1 - from the file “Average.8bf”
Bas Relief 23.1 - from the file “Filter Gallery.8bf”
BMP 23.1 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.1 - from the file “Filter Gallery.8bf”
Charcoal 23.1 - from the file “Filter Gallery.8bf”
Chrome 23.1 - from the file “Filter Gallery.8bf”
Cineon 23.1 - from the file “Cineon.8bi”
Clouds 23.1 - from the file “Clouds.8bf”
Color Halftone 23.1 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.1 - from the file “Filter Gallery.8bf”
Conté Crayon 23.1 - from the file “Filter Gallery.8bf”
Craquelure 23.1 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.1 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.1 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.1 - from the file “Filter Gallery.8bf”
Crystallize 23.1 - from the file “Standard MultiPlugin.8bf”
Cutout 23.1 - from the file “Filter Gallery.8bf”
Dark Strokes 23.1 - from the file “Filter Gallery.8bf”
De-Interlace 23.1 - from the file “Standard MultiPlugin.8bf”
Dicom 23.1 - from the file “Dicom.8bi”
Difference Clouds 23.1 - from the file “Clouds.8bf”
Diffuse Glow 23.1 - from the file “Filter Gallery.8bf”
Displace 23.1 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.1 - from the file “Filter Gallery.8bf”
Entropy 23.1 - from the file “statistics.8ba”
Export Color Lookup Tables 23.1 - from the file “Export3DLUT.8be”
Extrude 23.1 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.1 - from the file “FastCore.8bx”
Fibers 23.1 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.1 - from the file “Filter Gallery.8bf”
Filter Gallery 23.1 - from the file “Filter Gallery.8bf”
Fresco 23.1 - from the file “Filter Gallery.8bf”
Glass 23.1 - from the file “Filter Gallery.8bf”
Glowing Edges 23.1 - from the file “Filter Gallery.8bf”
Grain 23.1 - from the file “Filter Gallery.8bf”
Graphic Pen 23.1 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.1 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.1 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.1 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.1 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.1 - from the file “Standard MultiPlugin.8bf”
IGES 23.1 - from the file “U3D.8bi”
Ink Outlines 23.1 - from the file “Filter Gallery.8bf”
JPEG 2000 23.1 - from the file “JPEG2000.8bi”
Kurtosis 23.1 - from the file “statistics.8ba”
Lens Blur 23.1 - from the file “Lens Blur.8bf”
Lens Correction 23.1 - from the file “Lens Correction.8bf”
Lens Flare 23.1 - from the file “Standard MultiPlugin.8bf”
Liquify 23.1 - from the file “Liquify.8bf”
Matlab Operation 23.1 - from the file “ChannelPort.8bf”
Maximum 23.1 - from the file “statistics.8ba”
Mean 23.1 - from the file “statistics.8ba”
Measurement Core 23.1 - from the file “MeasurementCore.8me”
Median 23.1 - from the file “statistics.8ba”
Mezzotint 23.1 - from the file “Standard MultiPlugin.8bf”
Minimum 23.1 - from the file “statistics.8ba”
MMXCore Routines 23.1 - from the file “MMXCore.8bx”
Mosaic Tiles 23.1 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.1 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.1 - from the file “Filter Gallery.8bf”
Note Paper 23.1 - from the file “Filter Gallery.8bf”
NTSC Colors 23.1 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.1 - from the file “Filter Gallery.8bf”
OpenEXR 23.1 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.1 - from the file “Filter Gallery.8bf”
Palette Knife 23.1 - from the file “Filter Gallery.8bf”
Patchwork 23.1 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.1 - from the file “Standard MultiPlugin.8bf”
PCX 23.1 - from the file “PCX.8bi”
Photocopy 23.1 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.1 - from the file “ChannelPort.8bf”
Pinch 23.1 - from the file “Standard MultiPlugin.8bf”
Pixar 23.1 - from the file “Pixar.8bi”
Plaster 23.1 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.1 - from the file “Filter Gallery.8bf”
Pointillize 23.1 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.1 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.1 - from the file “PBM.8bi”
Poster Edges 23.1 - from the file “Filter Gallery.8bf”
PRC 23.1 - from the file “U3D.8bi”
Radial Blur 23.1 - from the file “Standard MultiPlugin.8bf”
Radiance 23.1 - from the file “Radiance.8bi”
Range 23.1 - from the file “statistics.8ba”
Render Color Lookup Grid 23.1 - from the file “Export3DLUT.8be”
Reticulation 23.1 - from the file “Filter Gallery.8bf”
Ripple 23.1 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.1 - from the file “Filter Gallery.8bf”
Save for Web 23.1 - from the file “Save for Web.8be”
ScriptingSupport 23.1 - from the file “ScriptingSupport.8li”
Shake Reduction 23.1 - from the file “Shake Reduction.8bf”
Shear 23.1 - from the file “Standard MultiPlugin.8bf”
Skewness 23.1 - from the file “statistics.8ba”
Smart Blur 23.1 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.1 - from the file “Filter Gallery.8bf”
Solarize 23.1 - from the file “Solarize.8bf”
Spaces 23.1 - from the file “Spaces.8li”
Spatter 23.1 - from the file “Filter Gallery.8bf”
Spherize 23.1 - from the file “Standard MultiPlugin.8bf”
Sponge 23.1 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.1 - from the file “Filter Gallery.8bf”
Stained Glass 23.1 - from the file “Filter Gallery.8bf”
Stamp 23.1 - from the file “Filter Gallery.8bf”
Standard Deviation 23.1 - from the file “statistics.8ba”
Sumi-e 23.1 - from the file “Filter Gallery.8bf”
Summation 23.1 - from the file “statistics.8ba”
Targa 23.1 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.1 - from the file “Filter Gallery.8bf”
Tiles 23.1 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.1 - from the file “Filter Gallery.8bf”
Twirl 23.1 - from the file “Standard MultiPlugin.8bf”
U3D 23.1 - from the file “U3D.8bi”
Underpainting 23.1 - from the file “Filter Gallery.8bf”
Vanishing Point 23.1 - from the file “VanishingPoint.8bf”
Variance 23.1 - from the file “statistics.8ba”
Water Paper 23.1 - from the file “Filter Gallery.8bf”
Watercolor 23.1 - from the file “Filter Gallery.8bf”
Wave 23.1 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.1 - from the file “WIASupport.8li”
Wind 23.1 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.1 - from the file “WBMP.8bi”
ZigZag 23.1 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.2.0.54 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.2.0\"
CDO: 1.107.0
CmdN: 1.10.5
CDP: 1.132.0
Projects: 1.1.3
Loaded at: 40 ms - launch time impact: 416 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 21.4.2.0 - from the file "Required Folder"
Loaded at: 3224 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 20.7.3.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.18.149.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\"
CAPTURE: 2.0.22 STOCK: 2.0.32
Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"
Photoshop UXP Export-As (Prepared) 5.5.12.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "Required Folder"
Loaded at: 3224 ms - launch time impact: 0 ms
Photoshop Personalization (Loaded) 2.0.0.0 - from the file "Required Folder"
Loaded at: 3224 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.3.6.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2072 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.1.0.23 - from the file "Required Folder"
Loaded at: 3225 ms - launch time impact: 22 ms
Neural Filters (Registered) 1.10.5.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_18_149\manager.html”

Installed TWAIN devices: NONE

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 09, 2022 Feb 09, 2022

Copy link to clipboard

Copied

RBG 8-bit

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 10, 2022 Feb 10, 2022

Copy link to clipboard

Copied

Yes, I've experienced the same

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 10, 2022 Feb 10, 2022

Copy link to clipboard

Copied

As I understand, these .look files can be achieved manually.  Can you provide the manual settings for Crisp_Winter.look?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Feb 10, 2022 Feb 10, 2022

Copy link to clipboard

Copied

I've asked engineering to look into this issue with the recent kb008353 Windows 11 update.


Senior Product Manager - Customer Advocacy - Digital Imaging
Bug Acknowledged

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Feb 10, 2022 Feb 10, 2022

Copy link to clipboard

Copied

That video card should work, but is being read as do not use. Sometimes this happens if Ps does not get correct information somewhere eg OS/Card driver.

 

useGPU: 0
useOpenCL: 0
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 3080 Laptop GPU


A long shot might be to re-instal the video card drivers but try "Clean Install." 

Votes

Translate

Translate

Report

Report
New Here ,
Feb 13, 2022 Feb 13, 2022

Copy link to clipboard

Copied

I'm somewhat new to Photoshop so sorry in advance if I don't include enough information.

I've been editing pictures in Photoshop using color look up filters and they've all been working, but a few days ago I installed the latest Windows 11 update on my laptop and now when I use the color look up only some of them work and others turn the entire picture black. I've tried installing the latest update for photoshop, uninstalling the windows update, and restarting my laptop multiple times but I still can't seem to fix the issue.

 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Feb 13, 2022 Feb 13, 2022

Copy link to clipboard

Copied

Since 23.1.1 release, no Filter Gallery functionality, and some Lookup Tables (examples: Bleached Bypass and Crisp Winter) turn images pitch black. I've reverted back to previous version. I've reset Preferences. I've reinstalled V 23.1.1. Nothing has resolved the issue. I'm using 8-bit RGB (sRBG) images but I've tried 16-bit and Adobe RGB too. Nothing has resolved the issue. Help appreciated.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Feb 14, 2022 Feb 14, 2022

Copy link to clipboard

Copied

Easily reproducible and we are looking into it, thank you for the additional information.

Votes

Translate

Translate

Report

Report
New Here ,
Feb 15, 2022 Feb 15, 2022

Copy link to clipboard

Copied

Black rectangle for .look LUTS in color lookup. Just started happening this week.

System Info:

Adobe Photoshop Version: 23.1.1 20220106.r.202 060a6d1 x64
Number of Launches: 686
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22000.493
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2208 MHz
Built-in memory: 16243 MB
Free memory: 10253 MB
Memory available to Photoshop: 11971 MB
Memory used by Photoshop: 69 %
SAM SDK Version: 2.0.0-main.950
ACP.local Status:
- SDK Version: 1.50.2
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.2.7.2
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.86.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1028K
Image cache levels: 8
Font Preview: Medium
HarfBuzz Version: 2.8.1
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce GTX 1060 with Max-Q Design
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,345 MB
Required GPU accessible RAM: 1,500 MB

Votes

Translate

Translate

Report

Report
Participant ,
Feb 15, 2022 Feb 15, 2022

Copy link to clipboard

Copied

I have the following system:

12th Gen i9-1290K with 64 GB of RAM and NVIDA GeForce RTX 3060 with 12 GB.

I have the latest GPU Studio drivers and all other drivers are up to date.

When I use a CLUT adjustment layer and choose certain CLUTs, eg 2Strip look, and, I get a black screen.

Has anyone any insight into this?

Cheers

Votes

Translate

Translate

Report

Report
New Here ,
Feb 16, 2022 Feb 16, 2022

Copy link to clipboard

Copied

Bonjour, 

 

Cela fait quelques temps que mes fichiers LUTs dans " correspondance de couleurs" que j'utilise souvent sur Photoshop pour les photos ou mes illustrations ont des soucis. 

Cela concerne toutes les extensions .look sauf bizarrement Crisp_Warm.look.

Un écran noir s'affihce dès que je mets un LUT .look (FallColor.look, Soft_Warming.look)

 

J'ai pourtant fait toutes les dernières MAJ Photoshop (d'ailleurs la dernière MAJ  a fait disparaître les profils dans "Abstrait et DeviceLink"... où peut-on les retrouver? )

 

J'ai vu sur certains forum anglais datant d'il y a des années que certains avaient le même problème donc je ne pense pas que ça soit lié à la dernière MAJ. Malheureusement, même sur ces forums, les questions sont restées sans réponse.

 

J'ai tout mis à jour, Windows 11 dernière version, Photoshop 23.2. Redémarer. 

Le problème est toujours là!

 

Pouvez-vous me dire si vous connaissez ce problème et comment vous l'avez réglé?

 

Merci beaucoup.

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Feb 16, 2022 Feb 16, 2022

Copy link to clipboard

Copied

There is a workaround to this issue on Windows 11 and it requires going to the Windows compatibility mode.

How to change Compatibility mode

  1. Find the Photoshop.exe
  2. Right-Click the executable or shortcut file and select Properties in the pop-up menu.
  3. On the Properties window, click the Compatibility tab.
  4. Under the Compatibility mode section, check the Run this program in compatibility mode for box.
  5. In the drop-down box below the checkbox option, select the version of Windows to run the software program under, for compatibility.
  6. Click the OK button to save the settings.

Screenshot 2022-02-16 131821.png

Votes

Translate

Translate

Report

Report
New Here ,
Feb 18, 2022 Feb 18, 2022

Copy link to clipboard

Copied

Guten Tag,

folgendes Problem tritt mit den oben genannten Programm seit dem letzten Update auf und konnte von mir noch nicht behoben werden.

Mein System:
Windows 11 Home 21H2
Lightrrom Classic 11.2 (Camera Raw 14.2)
Photoshop 23.2.0
Graka: NVIDIA GeFrorce GTX 1070 Game Ready Treiber 511.79

Problem mit Photoshop:
Nach dem Übergeben eines Fotos zur weiteren Bearbeitung in Photoshop stellt sich folgendes Problem dar: Möchte ich eine Korrekturebene "Color Lookup" einfügen wird das Foto schwarz. Das betrifft (fast) alle Lookups mit der Endung ".look" mit Ausnahme des Lookups: Crisp_Warm.look. Die Lookups mit der Endung ".cube" und ".3dl" funktionieren ohne Probleme.
Der Dateityp scheint keine Rolle zu spielen. Fehler zeigt sich bei NEF-Dateien, TIFF-Dateien und jpg-Dateien. Auch ein direktes Öffnen verschiedener Dateitypen direkt aus Ps heraus zeigt das gleiche Verhalten.
Bisherige Lösungsansätze: Neuinstallation unter Löschung aller Vorgaben von Ps ---> kein Erfolg

So, vielleicht hat der ein oder andere die selben Probleme mit den angesprochenen Anwendungen.

Danke euch schon mal fürs lesen und antworten.


Grüße aus dem regnerischen Magdeburg

Votes

Translate

Translate

Report

Report
Adobe Community Professional ,
Feb 18, 2022 Feb 18, 2022

Copy link to clipboard

Copied

Hi

I'm not seeing the issue on my system with Photoshop version 23.2 and ACR version 12.2, I don't use Lightroom, although I'm on Windows 10 and using the Nvidia Studio driver version 511.65

Votes

Translate

Translate

Report

Report
New Here ,
Feb 18, 2022 Feb 18, 2022

Copy link to clipboard

Copied

Hi,

 

a fes days ago Photoshop began making trouble:

When I use "Color Lookup" it ads a new layer, but this is fully black when visble.

I can't find te reason for that issue. Anyone with the same problem here?

 

Rgds,

Martin

Votes

Translate

Translate

Report

Report
New Here ,
Feb 19, 2022 Feb 19, 2022

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
LEGEND ,
Feb 19, 2022 Feb 19, 2022

Copy link to clipboard

Copied

That's only workaround like said in that topic, where you can vote it to be fixed 😉 Try also Windows 10.

Votes

Translate

Translate

Report

Report