P: Continually crashes on macOS 110.14.6 ADOBE color picker issue

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Enthusiast ,
Nov 07, 2019 Nov 07, 2019

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Photoshop 21.0: Continually crashes on macOS 110.14.6 if ADOBE color picker is selected, if Appel color picker, no problem.

This problem is only in Style editor wehen we change any color ????

Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.
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Adobe Employee , Nov 11, 2019 Nov 11, 2019
We've released Photoshop 21.0.1 update today. https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html It should fix the issue with accessing the color picker and secondary dialogs from other dialogs.

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Adobe Employee ,
Nov 07, 2019 Nov 07, 2019

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Does it crash out completely, or freeze and become unusable?

Senior Product Manager - Customer Advocacy - Digital Imaging

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Enthusiast ,
Nov 07, 2019 Nov 07, 2019

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PS freez and I must stop the PROCESS PS. Idem if I like to utilisr agradiant. And in priorities, if I like not to use GPU, PS freeze also. Unusable for me under Majve. I sent raports to Adobe follow in Freze. I saw that he has had already had worries there in the previous version but in the opposite Adobe ok, Apple down.

Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

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Enthusiast ,
Nov 07, 2019 Nov 07, 2019

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https://feedback.photoshop.com/photoshop_family/topics/crash-when-colors-choose-or-changed?utm_sourc...




Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

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Adobe Employee ,
Nov 07, 2019 Nov 07, 2019

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OK. This looks like an issue we've tracked down when you open a dialog from another dialog. We have a fix that will go out in the very near future. You can install and use 2019 until the update is posted: https://helpx.adobe.com/download-install/using/install-previous-version.html

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 07, 2019 Nov 07, 2019

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photoshop 2020 freezes every time i pick up new color. Macbook mid 2014. no extension, no plugins, even after deinstalling and new download.

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Enthusiast ,
Nov 07, 2019 Nov 07, 2019

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Reset PS with shift+Opt+Cmd and clic on the photoshop icon. Sio it's ok yet.
Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.

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New Here ,
Nov 08, 2019 Nov 08, 2019

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Photoshop 2020 crashes every time when changing Color Overlay in Layer Style.

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Adobe Community Professional ,
Nov 08, 2019 Nov 08, 2019

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To reproduce the crash, create an object (any type - vector, raster, text, smart object, etc), apply any layer style, then with or without committing, try changing the colour property of the style - this crashes (i.e. the eternal SBBOD) the Photoshop without fail.

Can someone verify this?

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Adobe Employee ,
Nov 11, 2019 Nov 11, 2019

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We've released Photoshop 21.0.1 update today. https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

It should fix the issue with accessing the color picker and secondary dialogs from other dialogs.

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 11, 2019 Nov 11, 2019

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The update fixed the layer style problems I had encountered on iMac OS High Sierra. Thank you!

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Explorer ,
Nov 11, 2019 Nov 11, 2019

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Once I installed the newest update of Photoshop on my Mac running Catalina it the program crashes every time I attempt to use a layer style. I noticed a number of others with the same problem - this needs to be fixed ASAP. Meanwhile I will try to delete my preferences and see if that helps.

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Adobe Employee ,
Nov 11, 2019 Nov 11, 2019

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Thank you for confirming!

Senior Product Manager - Customer Advocacy - Digital Imaging

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Participant ,
Nov 11, 2019 Nov 11, 2019

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This update fixed my problem too! Listen to its users, speak very well of a company!!! Thank you so much ADOBE! LONG LIVE TO ALL YOU!!

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Explorer ,
Nov 11, 2019 Nov 11, 2019

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Shortly after I posted Adobe uploaded the Photoshop update that fixed the problem. Thank you, Adobe. You take good care of your users.

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LEGEND ,
Nov 13, 2019 Nov 13, 2019

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every time I want to open a pdf file, the program crashes and until I restart the Mac, it would never open again :o((

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Adobe Employee ,
Nov 13, 2019 Nov 13, 2019

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Different issue: https://feedback.photoshop.com/photoshop_family/topics/crash-at-open-a-pdf-with-security-settings-pa...

Senior Product Manager - Customer Advocacy - Digital Imaging

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