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P: Convert to Video Timeline option missing - Apple M1 devices

Community Beginner ,
Apr 08, 2021 Apr 08, 2021

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I am not able to select anything but "Create Frame Animation" in the Timeline. I am trying to create a Video Timeline, but not using Frame animation. This option isn't in the bottom left or top right of the Timeline menu.

 

I have tried resetting my preferences, uninstalling and re-installing, creating a new document, and converting all layers to smart objects, and none of those have worked. I have a macbook pro with macOS Big Sur version 11.2.3 with an Apple M1 chip.

 

Thank you for the help!

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2022 Jun 17, 2022

 

We're happy to announce the release of Photoshop 23.4. This update includes the fix for this issue. To see the list of all fixed issues, click here.

 

To update Photoshop to 23.4, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected, and share your feedback.

 

Thanks

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New Here ,
May 04, 2021 May 04, 2021

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Any one had any luck with this?

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Community Beginner ,
May 04, 2021 May 04, 2021

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I was saving the same issue with importing video files and image sequences. I'm using Photoshop on Big Sur with an M1 processor on Macbook Pro. I learned that if I open Photoshop in Rosetta, I can import video and image sequences! 

To do this:

Go to Applications > Photoshop > Open the Photoshop Folder> Click the Photoshop Application within the Photoshop folder > Right Click > Get Info > Check the box for Open with Rosetta

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Community Beginner ,
May 04, 2021 May 04, 2021

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Cool, I'll give that a try!
One would think Adobe could address this after it being problematic for 2+
years.

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New Here ,
May 05, 2021 May 05, 2021

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I am completely missing the option of Render Video (File>Export>Render Video) . Not even greyed out just gone. The available option is "Render Image Sequence" . The timeline option "Create video animation" is missing too. Can anyone help on this one?

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Community Expert ,
May 05, 2021 May 05, 2021

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what version are you using?

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New Here ,
May 05, 2021 May 05, 2021

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22.3.1

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New Here ,
May 06, 2021 May 06, 2021

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but I try to import the same file to another iMac is successful. Could anyone help me pls.

 

Screen Shot 2564-05-07 at 10.11.07.png

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Community Expert ,
May 07, 2021 May 07, 2021

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M1? 

 

Can you run Photoshop under Rosetta? 

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

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New Here ,
May 08, 2021 May 08, 2021

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Your Adobe Case ADB-19306030-T4N6 can not load any video in new photo shop / gif, mp4, mp3, .mov or single tiff files NEED HELP NEWERS photoshop !

 
It took me 8 hr or more to get support I then left my # for a call back
They called back and left me on hold over 1 hr I hung up!
 
I need support call me at [personal info removed by moderator]
 
You need more qualified people
The tech guy when I finally got to him said that you cannot do animation in photoshop what kind of support are you hiring this is unacceptable
I would like a credit for a few months
 
Then I finally got to a tech he could not fix and said some one will get back to me in a few days ???
 
Now I can’t finish project.
 
PLEASE have some one call me of higher tech support
 
Mark Watts

[personal info removed by moderator]

 
Please respond
Thank You
Mark Watts

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Community Expert ,
May 08, 2021 May 08, 2021

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This is a public user forum answered by volunteer Photoshop users. We do not work for Adobe. Please do not publish personal information in posts here. I have removed it from your post above.

 

Are you using an Apple computer with the M1 chipset? If so, try running it under Rosetta which should enable the video functions

https://helpx.adobe.com/photoshop/kb/photoshop-for-apple-silicon.html

 

Dave

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New Here ,
May 08, 2021 May 08, 2021

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Hi Dave

Thank You

Are you saying after installing Rosetta I can open Videos in the mew photoshop ?

Is this common with most users

Thank You

Mark

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Community Expert ,
May 08, 2021 May 08, 2021

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Hi @default3wxzo68cssb4 

 

I've copied this from the link Dave posted earlier:

 

"Features not available in the native mode

"Refer to the below list to determine whether to open Photoshop in Native mode or open using Rosetta. 

"To learn how to run Photoshop in Rosetta, see About Rosetta.

  • "Import, Export, and playback of embedded video layers"

 

~ Jane

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New Here ,
May 08, 2021 May 08, 2021

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I wanted to render a Timeline into a MP4 video with Photoshop. But the media encoder doesn't work in Photoshop and the option isn't available. What can i do? 

 

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Community Expert ,
May 08, 2021 May 08, 2021

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For video you will need to run Photoshop under Rosetta.

Dave

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New Here ,
May 08, 2021 May 08, 2021

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same here, won't open or import mp4 files, such a shame, i hope adobe fixes this asap.

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Community Expert ,
May 08, 2021 May 08, 2021

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Hi @Alexandr5C6D 

 

You need to run Photoshop under Rosetta to use video with the M1 chip. Details here:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

~ Jane

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New Here ,
May 08, 2021 May 08, 2021

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Yes, it's M1.

 

Thank you very much.

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Community Expert ,
May 09, 2021 May 09, 2021

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Are the video features available when you run Photoshop under Rosetta? 

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Explorer ,
May 10, 2021 May 10, 2021

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Great Answer!!!

Can confirm that this works for my M1 Air! Imported several videos this way.

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New Here ,
May 16, 2021 May 16, 2021

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Hey there, I'm facing the same issue. Could you maybe tell me how to install the Intel version on M1?
Coulnd't figure it out. Thanks in advance!

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New Here ,
May 16, 2021 May 16, 2021

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My god, thank you so much!!

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New Here ,
May 16, 2021 May 16, 2021

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Hello people, maybe it's an old topic, but I can't find an answer. I use version 22.4.0 photoshop on a MacBook Pro M1. 
Today I wanted to open video layer in my layer menu. 
The video layer is not visible in the list. 
Help needed!

Grtz Alfons. 

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LEGEND ,
May 16, 2021 May 16, 2021

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Certain features are not yet available on M1 Macs and video functions are amongst that.

 

Mylenium

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New Here ,
May 16, 2021 May 16, 2021

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Thanx for the quick answer!

its a pity. 
Grtz Alfons 

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New Here ,
May 16, 2021 May 16, 2021

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Rosetta 2 makes it work. 

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