P: Crash at open a PDF with security settings (password)

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LEGEND ,
Nov 12, 2019 Nov 12, 2019

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When try open a PDF file with security settings (password) in new version 21.0.0 or 21.0.1, the application crash with "say" nothing.

I tried several files, from several fonts and same happened.

All PDF that I try open, are Vector PDF files created at another applications, like AI and PDF proof files from my prepress company.

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macOS , Windows

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correct answers 1 Correct answer

Adobe Employee , Dec 11, 2019 Dec 11, 2019
This issue should be fixed in the 21.0.2 update that was released yesterday.

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Adobe Employee ,
Nov 12, 2019 Nov 12, 2019

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What OS/version? Ifyou haven't done so already, please submit all Crash Reports along with youremail address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
Nov 12, 2019 Nov 12, 2019

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My OS version is: Mac OS X 10.13.6 (17G8037).

I did send the crash report with my email address.

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Adobe Employee ,
Nov 12, 2019 Nov 12, 2019

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Got it. I can repro.

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Nov 12, 2019 Nov 12, 2019

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Thanks!

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Dec 11, 2019 Dec 11, 2019

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LATEST
This issue should be fixed in the 21.0.2 update that was released yesterday.

Senior Product Manager - Customer Advocacy - Digital Imaging

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