P: Crash on launch macOS 10.14 Mojave

8 Votes
Community Beginner ,
Oct 23, 2018 Oct 23, 2018

Copy link to clipboard

Copied

Help, I download MacOSmojave and now photoshop cc 19 keeps crashing I have uninstalled it and installed it again, I have shut my iMac down and opened again with the shift key to reboot, can some one help me please

Bug Fixed
TOPICS
macOS

Views

27

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Nov 13, 2018 Nov 13, 2018
Hi all, We are happy to announce the release of Photoshop CC 20.0.1 This update includes fixes to some of the top customer reported issues among other bug fixes.  See what’s fixed To update Photoshop CC to 20.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC. More detailed instructions for updating Regards, Sahil

Votes

Translate

Translate
36 Comments
New Here ,
Nov 13, 2018 Nov 13, 2018

Copy link to clipboard

Copied

Doesn't fix this problem on my iMac, tried this several times weeks ago. Thanks for trying to help. 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 13, 2018 Nov 13, 2018

Copy link to clipboard

Copied

yes went back to high sierra everything works now

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 13, 2018 Nov 13, 2018

Copy link to clipboard

Copied

Hi all,

 

We are happy to announce the release of Photoshop CC 20.0.1

This update includes fixes to some of the top customer reported issues among other bug fixes. 

See what’s fixed

To update Photoshop CC to 20.0.1, click "Update" in the Creative Cloud desktop app next to Photoshop CC. More detailed instructions for updating

 

Regards,

Sahil

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 13, 2018 Nov 13, 2018

Copy link to clipboard

Copied

Hi,

This is a different crash and in 18.1.6, not 20.0. Have you tried the latest major version of Ps CC 2019, 20.0.1?

regards,
steve

Votes

Translate

Translate

Report

Report
New Here ,
Dec 02, 2018 Dec 02, 2018

Copy link to clipboard

Copied

Mine is a different issue of sorts... I have Adobe CS 5.5 Master Collection.  my one year old iMac updated the system to Mojave... now Photoshop will not work if I try to click on the picture I am working on... it just drops off, shows me all this code that goes to Apple, then I have to reopen only to have it do it all over again.  I come to Adobe, thinking worse case scenario, just buy any updated version of Photoshop only to find out that will never be an option.... so I either pay $20 a month for the rest of my life OR... I guess I have to call Apple and get them to put me back on Sierra. I have lost a whole weekend trying to update.... and I have photo jobs lined up ... clients will not be happy... is there any way that Adobe can develop a patch or something I can download to make Photoshop compatible with Mojave??  I am running out of time.

Cindy 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Dec 02, 2018 Dec 02, 2018

Copy link to clipboard

Copied

Hi Cindy,

Can you post the crash log? CS 5.5 is quite old, so working with the very recent release of 10.14 is a long shot.

Do you have a backup snapshot of the previous macOS?

regards,
steve 

Votes

Translate

Translate

Report

Report
New Here ,
Dec 05, 2018 Dec 05, 2018

Copy link to clipboard

Copied

Process:               Adobe InDesign CS5.5 [2267]
Path:                  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5
Identifier:            com.adobe.InDesign
Version:               7.5.0.142 (7500)
Code Type:             X86 (Native)
Parent Process:        ??? [1]
Responsible:           Adobe InDesign CS5.5 [2267]
User ID:               501

Date/Time:             2018-12-05 19:30:22.855 +0000
OS Version:            Mac OS X 10.14.1 (18B75)
Report Version:        12
Anonymous UUID:        033E5E98-F4B9-DFAB-C1DE-A29F2B9692A2

Sleep/Wake UUID:       0ACD196F-34B9-49F8-81A9-98FD098F59A2

Time Awake Since Boot: 6200 seconds
Time Since Wake:       1800 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000020
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [2267]

VM Regions Near 0x20:
--> 
    __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS5.5/Adobe InDesign CS5.5.app/Contents/MacOS/Adobe InDesign CS5.5

Application Specific Information:
objc_msgSend() selector name: release


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib                0xa6ae2033 objc_msgSend + 19
1   com.apple.CoreFoundation      0x938ba3a4 _CFAutoreleasePoolPop + 24
2   com.apple.Foundation          0x95288b29 -[NSAutoreleasePool release] + 120
3   com.adobe.adobeswfl            0x21ff0f43 SWFLPlayer_Initialize + 18307
4   com.adobe.ape                  0x1907bc39 APEInitialize + 7129
5   com.adobe.ape                  0x19089af5 APEPlayerFromStageHIView + 10325
6   com.adobe.ape                  0x19081acb APEInitialize + 31339
7   com.adobe.ape                  0x19075ea2 0x19072000 + 16034
8   com.apple.HIToolbox            0x92f3ac3a _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 26
9   com.apple.HIToolbox            0x92ed40ec DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2027
10  com.apple.HIToolbox            0x92ed324a SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 376
11  com.apple.HIToolbox            0x92ed30c6 SendEventToEventTargetWithOptions + 40
12  com.apple.HIToolbox            0x92eea2fd HIObject::Destruct() + 125
13  com.apple.HIToolbox            0x92eea14e HIObject::__Deallocate(void const*) + 34
14  com.apple.CoreFoundation      0x939e562d _CFRelease + 213
15  WidgetBinLib.dylib            0x029549ed MOWLFlashPlayerView::DestroySystemControl(OpaqueControlRef*) + 29
16  WidgetBinLib.dylib            0x028312e0 CControlView::WindowClosed() + 32
17  WidgetBinLib.dylib            0x02839177 PanelView::WindowClosed() + 119
18  WidgetBinLib.dylib            0x02839177 PanelView::WindowClosed() + 119
19  WidgetBinLib.dylib            0x028ba44e MWindow::CloseWindow() + 526
20  com.adobe.InDesign.Application UI 0x13388ce7 GetPlugIn + 306663
21  PublicLib.dylib                0x012e2f92 Command::DoImmediate(short) + 34
22  com.adobe.InDesign.Utilities  0x17490aa3 0x1748f000 + 6819
23  com.adobe.InDesign.Utilities  0x17490ccc 0x1748f000 + 7372
24  com.adobe.InDesign.AppFramework 0x12ec8198 0x12eae000 + 106904
25  PublicLib.dylib                0x012e40eb CmdUtils::ProcessCommand(ICommand*) + 59
26  com.adobe.InDesign.PMWelcomeScreen 0x0f1afa9d GetPlugIn + 42701
27  com.adobe.InDesign.PMWelcomeScreen 0x0f1b166b GetPlugIn + 49819
28  com.adobe.InDesign.AppFramework 0x12eddab7 GetPlugIn + 45687
29  com.adobe.InDesign.AppFramework 0x12ede079 GetPlugIn + 47161
30  PublicLib.dylib                0x013ce959 CSubject::Change(IDType<ClassID_tag>, IDType<PMIID_tag> const&, void*) + 89
31  com.adobe.InDesign.AppFramework 0x12ed6795 GetPlugIn + 16213
32  com.adobe.InDesign.AppFramework 0x12ed688a GetPlugIn + 16458
33  PublicLib.dylib               0x012e2f92 Command::DoImmediate(short) + 34
34  com.adobe.InDesign.Utilities  0x17490aa3 0x1748f000 + 6819
35  com.adobe.InDesign.Utilities  0x17490ccc 0x1748f000 + 7372
36  com.adobe.InDesign.AppFramework 0x12ec8198 0x12eae000 + 106904
37  com.adobe.InDesign.AppFramework 0x12ebaa21 0x12eae000 + 51745
38  com.adobe.InDesign.AppFramework 0x12eb0a1e 0x12eae000 + 10782
39  com.adobe.InDesign.AppFramework 0x12ed600a GetPlugIn + 14282
40  com.adobe.InDesign            0x000028ab main + 187
41  com.adobe.InDesign            0x000027c6 start + 54

Thread 1:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib        0xa7bffeae pthread_cond_timedwait_relative_np + 27
3   com.apple.CoreServices.CarbonCore 0x949d78b9 TSWaitOnConditionTimedRelative + 147
4   com.apple.CoreServices.CarbonCore 0x949b21ad MPWaitOnQueue + 186
5   PMRuntime.dylib                0x00016130 MemUtils::GetAvailMem() + 288
6   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
7   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
8   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
9   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 2:
0   libsystem_kernel.dylib        0xa7b4ce22 mach_msg_trap + 10
1   libsystem_kernel.dylib        0xa7b4d35f mach_msg + 47
2   com.apple.CoreServices.CarbonCore 0x949d49ea TS_exception_listener_thread + 69
3   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
4   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
5   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 3:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.apple.CoreServices.CarbonCore 0x949d76e1 TSWaitOnCondition + 113
4   com.apple.CoreServices.CarbonCore 0x949d78d3 TSWaitOnConditionTimedRelative + 173
5   com.apple.CoreServices.CarbonCore 0x949b21ad MPWaitOnQueue + 186
6   com.adobe.ACE                  0x00118309 0xdd000 + 242441
7   com.adobe.ACE                  0x00117d01 0xdd000 + 240897
8   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
9   libsystem_pthread.dylib       0xa7bfe648 _pthread_body + 137
10  libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
11  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 4:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.apple.CoreServices.CarbonCore 0x949d76e1 TSWaitOnCondition + 113
4   com.apple.CoreServices.CarbonCore 0x949d78d3 TSWaitOnConditionTimedRelative + 173
5   com.apple.CoreServices.CarbonCore 0x949b21ad MPWaitOnQueue + 186
6   com.adobe.ACE                  0x00118309 0xdd000 + 242441
7   com.adobe.ACE                  0x00117d01 0xdd000 + 240897
8   com.apple.CoreServices.CarbonCore0x949b25f9 PrivateMPEntryPoint + 51
9   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
10  libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
11  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 5:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.apple.CoreServices.CarbonCore 0x949d76e1 TSWaitOnCondition + 113
4   com.apple.CoreServices.CarbonCore 0x949d78d3 TSWaitOnConditionTimedRelative + 173
5   com.apple.CoreServices.CarbonCore 0x949b21ad MPWaitOnQueue + 186
6   com.adobe.ACE                  0x00118309 0xdd000 + 242441
7   com.adobe.ACE                  0x00117d01 0xdd000 + 240897
8   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
9   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
10  libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
11  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 6:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.apple.CoreServices.CarbonCore 0x949d76e1 TSWaitOnCondition + 113
4   com.apple.CoreServices.CarbonCore 0x949d78d3 TSWaitOnConditionTimedRelative + 173
5   com.apple.CoreServices.CarbonCore 0x949b21ad MPWaitOnQueue + 186
6   com.adobe.ACE                  0x00118309 0xdd000 + 242441
7   com.adobe.ACE                  0x00117d01 0xdd000 + 240897
8   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
9   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
10  libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
11  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 7:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.apple.CoreServices.CarbonCore 0x949d76e1 TSWaitOnCondition + 113
4   com.apple.CoreServices.CarbonCore 0x949d78d3 TSWaitOnConditionTimedRelative + 173
5   com.apple.CoreServices.CarbonCore 0x949b21ad MPWaitOnQueue + 186
6   com.adobe.ACE                  0x00118309 0xdd000 + 242441
7   com.adobe.ACE                  0x00117d01 0xdd000 + 240897
8   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
9   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
10  libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
11  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 8:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.apple.CoreServices.CarbonCore 0x949d76e1 TSWaitOnCondition + 113
4   com.apple.CoreServices.CarbonCore 0x949d78d3 TSWaitOnConditionTimedRelative + 173
5   com.apple.CoreServices.CarbonCore 0x949b21ad MPWaitOnQueue + 186
6   com.adobe.ACE                  0x00118309 0xdd000 + 242441
7   com.adobe.ACE                  0x00117d01 0xdd000 + 240897
8   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
9   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
10  libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
11  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 9:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.apple.CoreServices.CarbonCore 0x949d76e1 TSWaitOnCondition + 113
4   com.apple.CoreServices.CarbonCore 0x949d78d3 TSWaitOnConditionTimedRelative + 173
5   com.apple.CoreServices.CarbonCore 0x949b21ad MPWaitOnQueue + 186
6   com.adobe.ACE                  0x00118309 0xdd000 + 242441
7   com.adobe.ACE                  0x00117d01 0xdd000 + 240897
8   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
9   libsystem_pthread.dylib       0xa7bfe648 _pthread_body + 137
10  libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
11  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 10:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib        0xa7bff62d pthread_cond_wait + 25
3   com.adobe.amt.services        0x0af25274 C_AMTUISwitchSuppressUpdates + 16864
4   com.adobe.amt.services        0x0af1e074 C_EULA_SetState + 2166
5   com.adobe.amt.services        0x0af252da C_AMTUISwitchSuppressUpdates + 16966
6   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
7   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
8   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 11:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib        0xa7bff62d pthread_cond_wait + 25
3   TINthread.dylib                0x1807e7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4   TINthread.dylib                0x1807e83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
6   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
7   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 12:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.adobe.InDesign.AppFramework 0x12fd1bca GetPlugIn + 1045386
4   com.adobe.InDesign.AppFramework 0x12fcda1f GetPlugIn + 1028575
5   com.adobe.InDesign.AppFramework 0x12fcdd1c GetPlugIn + 1029340
6   com.adobe.InDesign.AppFramework 0x12fd1696 GetPlugIn + 1044054
7   boost_threads                  0x0188cfcd thread_proxy + 141
8   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
9   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
10  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 13:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.adobe.InDesign.AppFramework 0x12fd1bca GetPlugIn + 1045386
4   com.adobe.InDesign.AppFramework 0x12fcda1f GetPlugIn + 1028575
5   com.adobe.InDesign.AppFramework 0x12fcdd1c GetPlugIn + 1029340
6   com.adobe.InDesign.AppFramework 0x12fd1696 GetPlugIn + 1044054
7   boost_threads                  0x0188cfcd thread_proxy + 141
8   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
9   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
10  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 14:
0   libsystem_kernel.dylib        0xa7b50792 __semwait_signal + 10
1   libsystem_c.dylib              0xa7acdd97 nanosleep$UNIX2003 + 189
2   com.adobe.InDesign.Support for JavaScript 0x15f2afab GetPlugIn + 344123
3   com.adobe.InDesign.Support for JavaScript 0x15f0e9c3 GetPlugIn + 227923
4   com.adobe.InDesign.Support for JavaScript 0x15f2b0b8 GetPlugIn + 344392
5   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
6   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
7   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 15:
0   libsystem_kernel.dylib        0xa7b4ff36 __recvfrom + 10
1   libsystem_c.dylib              0xa7acdea0 recv$UNIX2003 + 30
2   ServiceManager-Launcher.dylib 0x1f69b2d7 Invoke + 54887
3   ServiceManager-Launcher.dylib 0x1f69a376 Invoke + 50950
4   ServiceManager-Launcher.dylib 0x1f699227 Invoke + 46519
5   ServiceManager-Launcher.dylib 0x1f699279 Invoke + 46601
6   ServiceManager-Launcher.dylib 0x1f699303 Invoke + 46739
7   ServiceManager-Launcher.dylib 0x1f693706 Invoke + 23190
8   ServiceManager-Launcher.dylib 0x1f6938ef Invoke + 23679
9   ServiceManager-Launcher.dylib 0x1f6944cf Invoke + 26719
10  ServiceManager-Launcher.dylib 0x1f6945cd Invoke + 26973
11  ServiceManager-Launcher.dylib 0x1f6979b8 Invoke + 40264
12  ServiceManager-Launcher.dylib 0x1f697c61 Invoke + 40945
13  ServiceManager-Launcher.dylib 0x1f69828f Invoke + 42527
14  ServiceManager-Launcher.dylib 0x1f69848c Invoke + 43036
15  ServiceManager-Launcher.dylib 0x1f68a11a Login + 1654
16  ServiceManager-Launcher.dylib 0x1f68b6f7 Login + 7251
17  ServiceManager-Launcher.dylib 0x1f6989fb Invoke + 44427
18  ServiceManager-Launcher.dylib 0x1f69af49 Invoke + 53977
19  libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
20  libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
21  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 16:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib        0xa7bff62d pthread_cond_wait + 25
3   com.adobe.adobeswfl            0x21df342f APXGetHostAPI + 2599903
4   com.adobe.adobeswfl            0x21b8c53f APXGetHostAPI + 81135
5   com.adobe.adobeswfl            0x21df351c APXGetHostAPI + 2600140
6   com.adobe.adobeswfl            0x21df3587 APXGetHostAPI + 2600247
7   com.adobe.adobeswfl            0x21df36a6 APXGetHostAPI + 2600534
8   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
9   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
10  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 17:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib        0xa7bff62d pthread_cond_wait + 25
3   com.adobe.adobeswfl            0x21df342f APXGetHostAPI + 2599903
4   com.adobe.adobeswfl            0x21b8c53f APXGetHostAPI + 81135
5   com.adobe.adobeswfl            0x21df351c APXGetHostAPI + 2600140
6   com.adobe.adobeswfl            0x21df3587 APXGetHostAPI + 2600247
7   com.adobe.adobeswfl            0x21df36a6 APXGetHostAPI + 2600534
8   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
9   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
10  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 18:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib        0xa7bff62d pthread_cond_wait + 25
3   com.adobe.adobeswfl            0x21df342f APXGetHostAPI + 2599903
4   com.adobe.adobeswfl            0x21b8c53f APXGetHostAPI + 81135
5   com.adobe.adobeswfl            0x21df351c APXGetHostAPI + 2600140
6   com.adobe.adobeswfl            0x21df3587 APXGetHostAPI + 2600247
7   com.adobe.adobeswfl            0x21df36a6 APXGetHostAPI + 2600534
8   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
9   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
10  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 19:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib       0xa7bff62d pthread_cond_wait + 25
3   com.adobe.adobeswfl            0x21df342f APXGetHostAPI + 2599903
4   com.adobe.adobeswfl            0x21b8c53f APXGetHostAPI + 81135
5   com.adobe.adobeswfl            0x21df351c APXGetHostAPI + 2600140
6   com.adobe.adobeswfl            0x21df3587 APXGetHostAPI + 2600247
7   com.adobe.adobeswfl            0x21df36a6 APXGetHostAPI + 2600534
8   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
9   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
10  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 20:
0   libsystem_kernel.dylib        0xa7b4ce76 semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x949b23c5 MPWaitOnSemaphore + 86
2   MultiProcessor Support        0x2383a0f8 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
4   libsystem_pthread.dylib       0xa7bfe648 _pthread_body + 137
5   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
6   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 21:
0   libsystem_kernel.dylib        0xa7b4ce76 semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x949b23c5 MPWaitOnSemaphore + 86
2   MultiProcessor Support        0x2383a0f8 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
4   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
5   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
6   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 22:
0   libsystem_kernel.dylib        0xa7b4ce76 semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x949b23c5 MPWaitOnSemaphore + 86
2   MultiProcessor Support        0x2383a0f8 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
4   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
5   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
6   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 23:
0   libsystem_kernel.dylib        0xa7b4ce76 semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x949b23c5 MPWaitOnSemaphore + 86
2   MultiProcessor Support        0x2383a0f8 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
4   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
5   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
6   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 24:
0   libsystem_kernel.dylib        0xa7b4ce76 semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x949b23c5 MPWaitOnSemaphore + 86
2   MultiProcessor Support        0x2383a0f8 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
4   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
5   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
6   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 25:
0   libsystem_kernel.dylib        0xa7b4ce76 semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x949b23c5 MPWaitOnSemaphore + 86
2   MultiProcessor Support        0x2383a0f8 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
4   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
5   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
6   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 26:
0   libsystem_kernel.dylib        0xa7b4ce76 semaphore_timedwait_trap + 10
1   com.apple.CoreServices.CarbonCore 0x949b23c5 MPWaitOnSemaphore + 86
2   MultiProcessor Support        0x2383a0f8 ThreadFunction(void*) + 78
3   com.apple.CoreServices.CarbonCore 0x949b25f9 PrivateMPEntryPoint + 51
4   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
5   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
6   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 27:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib        0xa7bffeae pthread_cond_timedwait_relative_np + 27
3   com.adobe.adobeswfl            0x21df33f7 APXGetHostAPI + 2599847
4   com.adobe.adobeswfl            0x21e0de4e APXGetHostAPI + 2708990
5   com.adobe.adobeswfl            0x21df351c APXGetHostAPI + 2600140
6   com.adobe.adobeswfl            0x21df3587 APXGetHostAPI + 2600247
7   com.adobe.adobeswfl            0x21df36a6 APXGetHostAPI + 2600534
8   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
9   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
10  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 28:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib        0xa7bffeae pthread_cond_timedwait_relative_np + 27
3   com.adobe.adobeswfl            0x21df33f7 APXGetHostAPI + 2599847
4   com.adobe.adobeswfl            0x21f6a348 APXGetHostAPI + 4135672
5   com.adobe.adobeswfl            0x21df351c APXGetHostAPI + 2600140
6   com.adobe.adobeswfl            0x21df3587 APXGetHostAPI + 2600247
7   com.adobe.adobeswfl            0x21df36a6 APXGetHostAPI + 2600534
8   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
9   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
10  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 29:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b4a _pthread_cond_wait + 681
2   libsystem_pthread.dylib        0xa7c02102 pthread_cond_wait$UNIX2003 + 51
3   com.adobe.InDesign.AppFramework 0x12fd1bca GetPlugIn + 1045386
4   com.adobe.InDesign.AppFramework 0x12fcdb13 GetPlugIn + 1028819
5   com.adobe.InDesign.AppFramework 0x12fcdd1c GetPlugIn + 1029340
6   com.adobe.InDesign.AppFramework0x12fd1696 GetPlugIn + 1044054
7   boost_threads                  0x0188cfcd thread_proxy + 141
8   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
9   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
10  libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 30:
0   libsystem_kernel.dylib        0xa7b50316 __psynch_cvwait + 10
1   libsystem_pthread.dylib        0xa7c01b90 _pthread_cond_wait + 751
2   libsystem_pthread.dylib        0xa7bff62d pthread_cond_wait + 25
3   TINthread.dylib                0x1807e7a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4   TINthread.dylib                0x1807e83f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5   libsystem_pthread.dylib        0xa7bfe648 _pthread_body + 137
6   libsystem_pthread.dylib        0xa7c01837 _pthread_start + 82
7   libsystem_pthread.dylib        0xa7bfd806 thread_start + 34

Thread 31:
0   libsystem_pthread.dylib        0xa7bfd7c0 start_wqthread + 0
1   ???                            0x54485244 0 + 1414025796

Thread 32:
0   libsystem_pthread.dylib        0xa7bfd7c0 start_wqthread + 0
1   ???                            0x54485244 0 + 1414025796

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x21346330  ebx: 0x2330e010  ecx: 0x9019a5b9  edx: 0x00000000
  edi: 0x2330e000  esi: 0x2330e374  ebp: 0xbfffe728  esp: 0xbfffe4e8

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Dec 05, 2018 Dec 05, 2018

Copy link to clipboard

Copied

Hi,

This is a crash from InDesign. Did you mean to post one from Photoshop?

regards,
steve

Votes

Translate

Translate

Report

Report
New Here ,
Dec 05, 2018 Dec 05, 2018

Copy link to clipboard

Copied

it does it on photoshop, illustrator and indesign! driving me crazy 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Dec 06, 2018 Dec 06, 2018

Copy link to clipboard

Copied

In Photoshop, you could try going into Preferences > Plug-ins and uncheck "Load Extension Panels" and restart Photoshop. My best guess looking at the crash log is that the extension panels are causing the problem.

Senior Product Manager - Customer Advocacy - Digital Imaging

Votes

Translate

Translate

Report

Report
LEGEND ,
Dec 20, 2018 Dec 20, 2018

Copy link to clipboard

Copied

LATEST
Bridge CC 2019 crashes often on my Mac running Mojave. It is very common for me to come back to my computer, after leaving Bridge open but not active, to find that it has shut down and generated a crash report.

Votes

Translate

Translate

Report

Report