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marcel33134
Participating Frequently
December 30, 2018

P: Crashing when I try using Perspective Warp

  • December 30, 2018
  • 22 replies
  • 1215 views

photoshop cc 2019 keeps crashing when i try using Perspective Warp

This topic has been closed for replies.

22 replies

CShubert
Community Manager
Community Manager
May 17, 2023

@charmander4444 could you start a new thread with your issue since this one is over 4 years old.

 

charmander4444
Participating Frequently
May 17, 2023

still crashes in 2023 , lol

Inspiring
August 15, 2021

@JeffreyTranberry I'm still having this same problem, even until latest update.
When using warp tool, and when I try to run multiple point (JUST TWO) by holding shift key and adding the point. and then photoshop application freeze 3-5 > just crash, without seeing a crash or a freeze that i have to force quit.

here is my system info :

Adobe Photoshop Version: 21.2.0 20200604.r.225 2020/06/04: 02a81f3015  x64
Number of Launches: 28
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.22000.120
System architecture: AMD CPU Family:15, Model:3, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 1
Logical processor count: 2
Processor speed: 3893 MHz
Built-in memory: 3540 MB
Free memory: 1929 MB
Memory available to Photoshop: 3215 MB
Memory used by Photoshop: 60 %
ACP.local Status:
 - SDK Version: ^0
 - Core Sync Status: Unknown
 - Core Sync Running: Unavailable
 - Min Core Sync Required: Unavailable
ACPL Cache Config: Unavailable
Manta Canvas: Disabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=0
glgpu[0].GLVersion="4.5"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=483
glgpu[0].GLName="AMD Radeon HD 8470D"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 2.0 AMD-APP (1800.11)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1727
clgpu[0].CLName="Scrapper"
clgpu[0].CLVendor="Advanced Micro Devices, Inc."
clgpu[0].CLBandwidth=9.000000e+09
clgpu[0].CLCompute=35.699901
License Type: Perpetual
Serial number: 91198126390575465095
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Users\ilzafh\Documents\Adobe Portable\Photoshop CC 2020\App\Photoshop\
Temporary file path: C:\Users\ilzafh\AppData\Local\Temp\PhotoshopTemp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  C:\, 223,6G, 163,3G free
Required Plug-ins folder: C:\Users\ilzafh\Documents\Adobe Portable\Photoshop CC 2020\App\Photoshop\Required\Plug-ins\
Primary Plug-ins folder: C:\Users\ilzafh\Documents\Adobe Portable\Photoshop CC 2020\App\Photoshop\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2020/05/06-01:42:24   79.620289   79.620289
   AdbePM.dll   PatchMatch 2020/05/26:23:18:05   1.620877   1.620877
   AdobeLinguistic.dll   Adobe Linguisitc Library   14.0.0.0   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2020/05/07-01:07:42   79.382206   79.382206
   AdobeSVGAGM.dll   AdobeSVGAGM   79.620289   79.620289
   AdobeXMP.dll   Adobe XMP Core 2020/05/12-16:04:17   79.164460   79.164460
   AdobeXMPFiles.dll   Adobe XMP Files 2020/05/12-16:04:17   79.164460   79.164460
   AdobeXMPScript.dll   Adobe XMP Script 2020/05/12-16:04:17   79.164460   79.164460
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2020/05/06-01:42:24   79.620289   79.620289
   ahclient.dll    AdobeHelp Dynamic Link Library   4.1.0.0   
   AID.dll   AID DLL   1.0.0.7   
   AIDE.dll   AIDE 2020/05/13-01:07:45   79.620495   79.620495
   ARE.dll   ARE 2020/05/06-01:42:24   79.620289   79.620289
   AXE8SharedExpat.dll   AXE8SharedExpat 2020/04/29-19:51:01   79.620005   79.620005
   AXEDOMCore.dll   AXEDOMCore 2020/04/29-19:51:01   79.620005   79.620005
   Bib.dll   BIB 2020/05/06-01:42:24   79.620289   79.620289
   BIBUtils.dll   BIBUtils 2020/05/06-01:42:24   79.620289   79.620289
   boost_date_time.dll   photoshopdva   12.1.0   
   boost_filesystem.dll   photoshopdva   12.1.0   
   boost_system.dll   photoshopdva   12.1.0   
   boost_threads.dll   photoshopdva   12.1.0   
   CoolType.dll   CoolType 2020/05/06-01:42:24   79.620289   79.620289
   CRClient.dll   Adobe Crash Reporter Client DLL   3.0.2.0   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   12.1.0   
   dvaappsupport.dll   photoshopdva   12.1.0   
   dvaaudiodevice.dll   photoshopdva   12.1.0   
   dvacore.dll   photoshopdva   12.1.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   12.1.0   
   dvamediatypes.dll   photoshopdva   12.1.0   
   dvametadata.dll   photoshopdva   12.1.0   
   dvametadataapi.dll   photoshopdva   12.1.0   
   dvametadataui.dll   photoshopdva   12.1.0   
   dvaplayer.dll   photoshopdva   12.1.0   
   dvascripting.dll   photoshopdva   12.1.0   
   dvatransport.dll   photoshopdva   12.1.0   
   dvaui.dll   photoshopdva   12.1.0   
   dvaunittesting.dll   photoshopdva   12.1.0   
   dynamic-torqnative.dll   Universal Extensibility Platform   uxp-3.8.0.41   
   dynamiclink.dll   photoshopdva   12.1.0   
   ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
   icucnv64.dll   International Components for Unicode    Build gtlib_12.0.24171   
   icudt64.dll   International Components for Unicode    Build gtlib_12.0.24171   
   icuuc64.dll   International Components for Unicode    Build gtlib_12.0.24171   
   igestep30.dll   IGES Reader   9.3.0.113   
   JP2KLib.dll   JP2KLib 2020/04/28-11:43:26   79.274989   79.274989
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0   
   LogSession.dll   LogSession   8.1.0.68.49183   
   mediacoreif.dll   photoshopdva   12.1.0   
   MPS.dll   MPS 2020/05/06-01:42:24   79.620254   79.620254
   pdfsettings.dll   Adobe PDFSettings   1.07   
   Photoshop.dll   Adobe Photoshop 2020   21.2   
   Plugin.dll   Adobe Photoshop 2020   21.2   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   9.4.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   9.4.0.146   
   PSCloud.dll                                                   1.0.0.1   
   PSViews.dll   Adobe Photoshop 2020   21.2   
   ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
   SVGRE.dll   SVGRE   79.620289   79.620289
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   19.0.0   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2019, 0, 2019, 0410   
   TfFontMgr.dll   FontMgr   9.3.0.113   
   TfKernel.dll   Kernel   9.3.0.113   
   TFKGEOM.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   VulcanControl.dll   Vulcan Application Control Library   6.0.0.14   
   VulcanMessage5.dll   Vulcan Message Library   6.0.0.14   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0   
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-3.8.0.41


Required plug-ins:

   Accented Edges 21.2 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 21.2 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 21.2 - from the file “Filter Gallery.8bf”
   Average 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “Average.8bf”
   Bas Relief 21.2 - from the file “Filter Gallery.8bf”
   BMP 21.2 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 12.3 - from the file “Camera Raw.8bi”
   Camera Raw Filter 12.3 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 21.2 - from the file “Filter Gallery.8bf”
   Charcoal 21.2 - from the file “Filter Gallery.8bf”
   Chrome 21.2 - from the file “Filter Gallery.8bf”
   Cineon 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “Cineon.8bi”
   Clouds 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “Clouds.8bf”
   Color Halftone 21.2 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 21.2 - from the file “Filter Gallery.8bf”
   Conté Crayon 21.2 - from the file “Filter Gallery.8bf”
   Craquelure 21.2 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 21.2 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 21.2 - from the file “Filter Gallery.8bf”
   Crystallize 21.2 - from the file “Standard MultiPlugin.8bf”
   Cutout 21.2 - from the file “Filter Gallery.8bf”
   Dark Strokes 21.2 - from the file “Filter Gallery.8bf”
   De-Interlace 21.2 - from the file “Standard MultiPlugin.8bf”
   Dicom 21.2 - from the file “Dicom.8bi”
   Difference Clouds 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “Clouds.8bf”
   Diffuse Glow 21.2 - from the file “Filter Gallery.8bf”
   Displace 21.2 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 21.2 - from the file “Filter Gallery.8bf”
   Eazel Acquire 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “EazelAcquire.8ba”
   Entropy 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Export Color Lookup Tables 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “Export3DLUT.8be”
   Extrude 21.2 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “FastCore.8bx”
   Fibers 21.2 - from the file “Standard MultiPlugin.8bf”
   Film Grain 21.2 - from the file “Filter Gallery.8bf”
   Filter Gallery 21.2 - from the file “Filter Gallery.8bf”
   Fractalius 2 NO VERSION - from the file “Fractalius2(X64).8bf”
   Fresco 21.2 - from the file “Filter Gallery.8bf”
   Glass 21.2 - from the file “Filter Gallery.8bf”
   Glowing Edges 21.2 - from the file “Filter Gallery.8bf”
   Grain 21.2 - from the file “Filter Gallery.8bf”
   Graphic Pen 21.2 - from the file “Filter Gallery.8bf”
   Halftone Pattern 21.2 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 21.2 - from the file “HDRMergeUI.8bf”
   HSB/HSL 21.2 - from the file “Standard MultiPlugin.8bf”
   ICO (Windows Icon) NO VERSION - from the file “ICOFormat64.8bi”
   IFF Format 21.2 - from the file “Standard MultiPlugin.8bf”
   IGES 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “U3D.8bi”
   Imagenomic Plug-in Console 1.7.0.0 - from the file “ImagenomicPluginConsole64.8li”
   Ink Outlines 21.2 - from the file “Filter Gallery.8bf”
   Kurtosis 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Lens Blur 21.2 - from the file “Lens Blur.8bf”
   Lens Correction 21.2 - from the file “Lens Correction.8bf”
   Lens Flare 21.2 - from the file “Standard MultiPlugin.8bf”
   Liquify 21.2 - from the file “Liquify.8bf”
   Matlab Operation 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “ChannelPort.8bf”
   Maximum 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Mean 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Measurement Core 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “MeasurementCore.8me”
   Median 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Mezzotint 21.2 - from the file “Standard MultiPlugin.8bf”
   Minimum 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   MMXCore Routines 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “MMXCore.8bx”
   Mosaic Tiles 21.2 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “MultiProcessor Support.8bx”
   Neon Glow 21.2 - from the file “Filter Gallery.8bf”
   Note Paper 21.2 - from the file “Filter Gallery.8bf”
   Ocean Ripple 21.2 - from the file “Filter Gallery.8bf”
   OpenEXR 21.2 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 21.2 - from the file “Filter Gallery.8bf”
   Palette Knife 21.2 - from the file “Filter Gallery.8bf”
   Patchwork 21.2 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 21.2 - from the file “Standard MultiPlugin.8bf”
   PCX 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “PCX.8bi”
   Photocopy 21.2 - from the file “Filter Gallery.8bf”
   Picture Package Filter 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “ChannelPort.8bf”
   Pinch 21.2 - from the file “Standard MultiPlugin.8bf”
   Pixar 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “Pixar.8bi”
   Plaster 21.2 - from the file “Filter Gallery.8bf”
   Plastic Wrap 21.2 - from the file “Filter Gallery.8bf”
   Pointillize 21.2 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 21.2 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “PBM.8bi”
   Portraiture 3 3.0.2.7 - from the file “Portraiture3.8bf”
   Poster Edges 21.2 - from the file “Filter Gallery.8bf”
   PRC 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “U3D.8bi”
   Radial Blur 21.2 - from the file “Standard MultiPlugin.8bf”
   Radiance 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “Radiance.8bi”
   Range 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Render Color Lookup Grid 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “Export3DLUT.8be”
   Reticulation 21.2 - from the file “Filter Gallery.8bf”
   Ripple 21.2 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 21.2 - from the file “Filter Gallery.8bf”
   Save for Web 21.2 - from the file “Save for Web.8be”
   ScriptingSupport 21.2 - from the file “ScriptingSupport.8li”
   Shake Reduction 21.2 - from the file “Shake Reduction.8bf”
   Shear 21.2 - from the file “Standard MultiPlugin.8bf”
   Skewness 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Smart Blur 21.2 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 21.2 - from the file “Filter Gallery.8bf”
   Solarize 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “Solarize.8bf”
   Spatter 21.2 - from the file “Filter Gallery.8bf”
   Spherize 21.2 - from the file “Standard MultiPlugin.8bf”
   Sponge 21.2 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 21.2 - from the file “Filter Gallery.8bf”
   Stained Glass 21.2 - from the file “Filter Gallery.8bf”
   Stamp 21.2 - from the file “Filter Gallery.8bf”
   Standard Deviation 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Sumi-e 21.2 - from the file “Filter Gallery.8bf”
   Summation 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Targa 21.2 - from the file “Standard MultiPlugin.8bf”
   Texturizer 21.2 - from the file “Filter Gallery.8bf”
   Tiles 21.2 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 21.2 - from the file “Filter Gallery.8bf”
   Twirl 21.2 - from the file “Standard MultiPlugin.8bf”
   U3D 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “U3D.8bi”
   Underpainting 21.2 - from the file “Filter Gallery.8bf”
   Vanishing Point 21.2 - from the file “VanishingPoint.8bf”
   Variance 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “statistics.8ba”
   Water Paper 21.2 - from the file “Filter Gallery.8bf”
   Watercolor 21.2 - from the file “Filter Gallery.8bf”
   Wave 21.2 - from the file “Standard MultiPlugin.8bf”
   WebP 0.5 - from the file “WebP.8bi”
   WIA Support 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “WIASupport.8li”
   Wind 21.2 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 21.2 (20200604.r.225 2020/06/04: 02a81f3015) - from the file “WBMP.8bi”
   ZigZag 21.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plug-ins:

   NGLEmp 0.6.9.0 - from the file “C:\Users\ilzafh\Documents\Adobe Portable\Photoshop CC 2020\App\Photoshop\Plug-ins\NGLEmp\NGLEmp.8bx”

Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start  3.5.0.95 - from the file "C:\Users\ilzafh\Documents\Adobe Portable\Photoshop CC 2020\App\Photoshop\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.68.5
        CmdN: 1.4.11
        CDP: 1.95.4
   com.adobe.photoshop.exportAs  0.1.0.0 - from the file "C:\Users\ilzafh\Documents\Adobe Portable\Photoshop CC 2020\App\Photoshop\Required\UXP/\com.adobe.photoshop.exportAs\"

   com.adobe.photoshop.personalization  1.0.0.0 - from the file "C:\Users\ilzafh\Documents\Adobe Portable\Photoshop CC 2020\App\Photoshop\Required\UXP/\com.adobe.photoshop.personalization\"


Extensions: NONE

Installed TWAIN devices: NONE

 

Legend
April 30, 2019
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
Inspiring
April 29, 2019
I wasnt having issues until this latest update.  the perspective tool is incredibly slow.  its got severe lag in dragging the box to size, and then after anchoring the points its even slower in dragging the corners to their new position.  ive gone through all the preference changes and nothing has made a difference.  i didnt have any issues with this tool before the update.

Mohit Goyal
Community Manager
Community Manager
March 12, 2019
This should now be fixed in the Photoshop 20.0.4 release.
Feel free to update Photoshop and let us know if this is resolved for you.

To update Photoshop CC to 20.0.4, click "Update" in the Creative Cloud desktop app next to Photoshop CC.
More detailed instructions for updating

Thank you for the report, Marcel!
Regards,
Mohit
Inspiring
March 11, 2019
the same problem over here too...

Inspiring
March 6, 2019
I'm having this same problem. It's SO frustrating!
Inspiring
February 26, 2019
Has anyone solved this issue yet? Tried changing setting in Performance -> Drawing Mode to Basic as suggested above, but no fix. Instant crash as soon as Perspective Warp Selected
Pete.Green
Community Manager
February 25, 2019
Thanks for testing it out.

Looks like this wasn't fixed in the 20.0.3 release after all. My apologies for jumping the gun on this one. 
It should be fixed in the next Photoshop release.

Hang in there!