P: Create new window not reflecting right dimensions from clipboard

[SimplTrix]

Hello, I am having an issue with photoshop where File > New > is not auto-inputting the clipboard size into the canvas size for the new document. This has worked on every version of photoshop until this point. I sadly ended up on version 23.3.2 (photoshop just updated itself in the last couple days I guess without me noticing, and I am pretty sure I had that auto update turned off since I reverted back to 22.2 a couple weeks ago, sigh)

Have you guys considered testing your product before launching updates? I reverted back to 22.2 because of all the bugs I was experiencing with the latest versions. Seems turning auto update off cant even save me. 

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[crisgross]

Thank you.

[praveenthm69253585]

Thanks it worked perfectly! So annoying to deal with ugghh.....

[Ham1000]

It's almost like Adobe know that when they roll out updates that half the things aren't going to work so they include the legacy buttons! I've had so many problems with Photoshop and Indesign recently that it hurts! More stringent testing before rolling out updates please...

[Pierrick25129548yo6h]

oui c'est vraiment pénible ! J'espère qu'un patch va corriger ça rapidement

[David2498646303lk]

Hi, I found that on the New Document window, if you just click any other preset, then click back on the clipboard preset, it changes the width and height in the details on the right. It just doesn't do it correctly to begin with.

[jane-e]

The problem now is that, although Photoshop continues to properly detect the dimensions of the capture and put it in recent formats, the latter is not actually selected (even if the blue frame shows it as such, the dimensions on the right are incorrect), and you have to click on another format receive (for example on its right, re-clicking on it does nothing) before re-clicking on it and finally clicking "Create" or pressing Enter to have a document with the right dimensions.

By @Pierre5ED0

This is a known issue that the engineers are aware of. One work-around is the one you found. Another is to go to Preferences > General > and enable "Use Legacy New Document Interface.

Jane

[khellstr]

In earlier version, when you had an image in clipboard and created new file, Photoshop automatically set Widht and Height to match the image in Clipboard. 

Now it has the Clipboard "item" selected, but the Withd and Height aren't matched to that.

You have to select some other item, and then reselect the Clipboard item to get those dimensions right. 

This is missleading and adds annoying extra steps.

[J E L]

Hi @khellstr, yes, this is a known issue. Please check Use Legacy “New Document” Interface on the General tab and the issue will be fixed. Let us know if not.

[khellstr]

Thank you. The lagacy worked. 
Will this be fixed in some future version to current interface too? 

[J E L]

I'm glad to hear it. Thanks for letting us know. I'm not sure if anything will be changed in future versions. This is currently marked as “Investigating” by Adobe and you can voice your vote here:

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-create-new-window-not-reflecting-right-dim...

[Bojan Živković]

In Photoshop 23.4.1 on Win 11 ver 10.0.22000 with image in clipboard, Photoshop will display and highlight clipboard preset but will ignore it on the right side in the preset details section as shown on screenshot. When Create button is clicked Ps will create document using right hand (Preset details) side values.

Work around is to click on any other preset then to click back to Clipboard preset to have proper values in Preset Detail section (right hand side of the dialogue).

[default9bb8q5y2dqfw]

Photoshop used to open a new document at the same size as an item copied from another software or another photoshop file. this no longer happens and I found it really useful. has this feature gone, have I clicked something or is it no longer able to recognise what I've copied and open a canvas at the same size?

[Ged_Traynor]

Hi

It's a bug in version 23.4.1

https://community.adobe.com/t5/photoshop-ecosystem-bugs/clipboard-preset-is-ignored-in-23-4-1/idc-p/...

[Ged_Traynor]

@Bojan Živković Did you see this thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-create-new-window-not-reflecting-right-dim...

[Sameer K]

Hi there,

Thanks for reaching out. Merging this thread with an existing primary thread.

Please cast your upvote at the top.

Thanks!
Sameer K

[Bojan Živković]

Thanks. Still no solution but rather workaround from what I can understand so it is actually known bug.

[hellopaul4]

1. Edit > Copy an area, layer, etc.

2. File > New

3. Choose "Clipboard"

4. Dimensions of new file do not match the clipboard contents

Workaround: In the New File dialog box, choose something else (eg. some custom size) then click back on "Clipboard", and the Preset Details will be populated with the clipboard's correct dimensions.

[Phil Pickering]

Hi Paul,

This a widely-reported bug in the current version of Photoshop and Adobe engineers are working on a fix.

In the meantime, a quicker workaround for you to use would be to go into your Photoshop Preferences and in the General section, click the checkmark next to the Use Legacy "New Document" Interface option.

Hope that helps,

Phil

[Fred_D]

Same problem, what a waste of time!
++ SimplTrix "Have you guys considered testing your product before launching updates?"

[donaldr80558180]

Can someone remind me why we keep paying a monthly fee for this app, only to have Adobe change legacy functions? First, there was "export for web." Now, this.

[defaultv4vkdqmdcbxr]

Capitalism. 😉

[Marc5EE2]

It worked for me, also -- but why, just why so many changes to software to justify your developer salary v. customer satisfaction? Truly disappointing, regardless of software brand.

[danielw29565022]

I've found a workaround until it's fixed - all you have to do is click on any other box than Clipboard (usually it will say "costum") and then click the Clipboard. What it does is reset the new document size to the clipboard size. Yes, this is silly and it should be working at least when you first click Clipboard but it works..
Adobe, you should really fix this annoying bug.

[danielw29565022]

Try this instead

[FloridaGal]

After an update to 23.4.1 for Windows, I can't select part of an image to the clipboard and create a new file matching the clipboard size or settings. It sort of defaults to one of the other custom settings but not entirely because it changes to a different ppi and to grayscale instead of the actual clipboard copy.

When I copy to the clipboard and use ctrl n, the new dialog opens up and although the setting that says clipboard match the image and are what I want, when I click on the outlined blue box, what open for the new file is one matching the settings shown on the right side panel, not the clipboard. (attaching image)

On another note, I do not use the cloud. How on earth do I change the settings so PS automatically saves new files to my computer instead of asking every single time and assuming I'm saving to the cloud??

Thanks