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P: CS6 - Layer Comps Error: 'Could not complete your request because the result would be too big'

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LEGEND ,
May 25, 2012 May 25, 2012

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Version 17 of a file I've used many times before, is about 20 layers and used layer comps for each layer.

File is only 57mb.

Any ideas?

Had this problem recently with both CS5/6 and I'm using 10.7.4

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2012 Nov 14, 2012
Do you have the 13.0.1 update?

Make sure Photoshop is Up-To-Date: http://adobe.ly/PS-Up-To-Date

I believe this was fixed in 13.0.1

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Adobe Employee ,
May 25, 2012 May 25, 2012

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Hi Nick, grabbing the PSD you sent me via Twitter as we speak.

Senior Product Manager - Customer Advocacy - Digital Imaging

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LEGEND ,
May 25, 2012 May 25, 2012

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great news!

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Adobe Employee ,
May 25, 2012 May 25, 2012

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Hi Nick,

We have a bug logged to investigate a similar problem. A previously supplied file showed that using the Layer Comp Position option set to apply to layers would trigger this error message.

Can you try unchecking this option on your PSD. If elements of the layer need to move, you'll have to use duplicated & moved layer instead.

I see that your file blocks from getting to the Layer Comps panel options. We're looking into this further.

regards,
steve

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LEGEND ,
May 25, 2012 May 25, 2012

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Thanks for the response.

is there any work around to get into the file that you know of?

are you unable to open the file too?

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Adobe Employee ,
May 25, 2012 May 25, 2012

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Hi Nick,

Yes, we can't open the file normally with CS4/5/6. We haven't found any workarounds yet either. There's a bogus bounds value somewhere in the file.

We're still investigating, and will let you know when we find something actionable.

regards,
steve

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LEGEND ,
Jul 04, 2012 Jul 04, 2012

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Had the same problem with a Photoshop CS5 file in CS6

Here is the solution - stupid, but it works:

1. Click the layer comp option and uncheck "Position" of your layer comp
2. Activate the layer comp
3. Click the options for layer comp again and re-check "Position"
4. update layer comp

Repeat this for every layer comp that doesn't work. Then you can flip through your comps again. Save your document and the error should not occur with your new file then.

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New Here ,
Jul 19, 2012 Jul 19, 2012

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I've had this problem in previous versions of photoshop. The fix I've found is saving it out as a .PSB and then reopening it.
Apparently something goes wrong with the layers comps and photoshop thinks it will create something bigger than 30 000 pixels. PSB's dont have a 30 000 pixel limit.

Another less effective solution is to turn off the "position" option in each of your layers comps, but that means you loose the position information.

Let me know if this fixes it in CS6? it works in cs3

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New Here ,
Nov 14, 2012 Nov 14, 2012

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I just found out about this bug today, smack in the middle of a high-pressure project.

While the "Uncheck Position" fix did help, it led to problems with the layout. The "Save as PSB"-solution failed.

Is a fix coming for this? It's quite an old issue.

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Adobe Employee ,
Nov 14, 2012 Nov 14, 2012

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Hi Konrad,

Can you post the file for Adobe to look at? If so we can at least look at fixing your file(s) until a fix gets provided.

If you can, reply back and I'll work with Jeff Tranberry on getting your contact info.

regards,
steve

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Adobe Employee ,
Nov 14, 2012 Nov 14, 2012

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Do you have the 13.0.1 update?

Make sure Photoshop is Up-To-Date: http://adobe.ly/PS-Up-To-Date

I believe this was fixed in 13.0.1

Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Employee ,
Nov 14, 2012 Nov 14, 2012

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Per the usual, Jeff is correct. ;-)

This was fixed and is included in the 13.0.1 update. If you have a file that still shows that message and you are using 13.0.1, then we'd appreciate a sample file for investigation.

regards,
steve

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New Here ,
Nov 15, 2012 Nov 15, 2012

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LATEST
The Update to 13.0.1 fixed this. Thanks a lot!

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