P: Error message (Script line 2798) with InDesign & Illustrator after 26.5 update

[derekwatson]

Since today's update I am getting error pops in the other apps related to PhotoShop Startup Scripts (see screenshot)

[florian_2158]

Bonjour,

Depuis la dernière mise à jour Adobe (mars 2025), j'ai un message qui apparait à l'ouverture des logiciels autres que Photoshop :

"Erreur dans /Library/Application Support/Adobe/Startup Scripts CC/ Adobe Photoshop/ photoshop_v2025.jsx Ligne 2798 : { Crochet de fermeture introuvable".

Que dois-je fair pour résoudre le problème ? Merci pour votre aide.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

[Ged_Traynor]

@florian_2158 have a look at the correct answer in this thread to see if it helps

https://community.adobe.com/t5/indesign-discussions/p-error-message-script-line-2798-with-indesign-a...

[Helmut 25]

tengo este error, al abrir Photoshop o ilustrator, me incomoda. a que se debe?

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

[kglad]

if you don't get any expert answers, and you have illustrator beta installed, try uninstalling the beta.

[jane-e]

I have this error, when I open Photoshop or illustrator, it makes me uncomfortable. Why is that?

By @Helmut 25

Adobe is aware of this issue. See the Correct answer from @SanyamTalwar in this thread. The issue is that the .jsx file is missing the closing brace and there are two workarounds until Adobe fixes it.

https://community.adobe.com/t5/indesign-discussions/p-error-message-script-line-2798-with-indesign-a...

Although another Expert says your post was moved from Creative Cloud desktop, it is still there.

Jane

[derekwatson]

This does seem to resolve the issue althought some are having to delete preferences.

Maybe restart between installing the different version of PhotoShop may relsove that problem.

[derekwatson]

Hi @Pete.Green 
The apps weren't crashing, just having this pop up when opening. Looks like PhotSHop update was breaking for many but reverting and reupdating resolves it

[wirkutskij_3372]

I'm seeing the same issue after updating to 26.5 — the error appears on launch in both InDesign and Illustrator. Disabling the Photoshop startup scripts from the startup folders temporarily stops the pop-up, but not sure if that's the ideal fix. Hope Adobe patches this soon.

[Stephen Marsh]

https://community.adobe.com/t5/photoshop-ecosystem-discussions/scripte-werden-nicht-geladen-und-plat...

[Pete.Green]

Can anyone who ran into this issue provide the installer logs via the log collector tool?

https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html

Can you email the resulting zip (or zxp) to me if possible? petgreen at adobe dot com

This will help the team investigate the issue further. 

Thank you!

[COZONS]

Bonjour Florian, 

'je rencontre le même problème. Avez vous eu une réponse car je ne trouve rien en retour d'Adobe ? Merci d'avance pour votre retour. 
cordialement,

Virginie C.

[Ged_Traynor]

@COZONS did you check out the link I posted above