Have you update your graphic card version and deleted your preferences file on launch? If you still get the unknown error, could you upload or send me (itoda@adobe.com) your file so that we can debug it in house? Thank you very much.
Hi, I am also having this problem since yesterday (December 22, 2020). I cannot export at all and sometimes I can't save. When exporting I get the unknown error, and when saving I am getting a program error box appear.
I have followed all advice on this thread and still having problems. I de-selected the "Use graphics processor" and selected "enable optimized Export as".
Accented Edges 22.1 - from the file “Filter Gallery.8bf” Adaptive Wide Angle 22.1 - from the file “Adaptive Wide Angle.8bf” Angled Strokes 22.1 - from the file “Filter Gallery.8bf” Average 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Average.8bf” Bas Relief 22.1 - from the file “Filter Gallery.8bf” BMP 22.1 - from the file “Standard MultiPlugin.8bf” Camera Raw 13.1 - from the file “Camera Raw.8bi” Camera Raw Filter 13.1 - from the file “Camera Raw.8bi” Chalk && Charcoal 22.1 - from the file “Filter Gallery.8bf” Charcoal 22.1 - from the file “Filter Gallery.8bf” Chrome 22.1 - from the file “Filter Gallery.8bf” Cineon 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Cineon.8bi” Clouds 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Clouds.8bf” Color Halftone 22.1 - from the file “Standard MultiPlugin.8bf” Colored Pencil 22.1 - from the file “Filter Gallery.8bf” Conté Crayon 22.1 - from the file “Filter Gallery.8bf” Craquelure 22.1 - from the file “Filter Gallery.8bf” Crop and Straighten Photos 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “CropPhotosAuto.8li” Crop and Straighten Photos Filter 22.1 - from the file “Standard MultiPlugin.8bf” Crosshatch 22.1 - from the file “Filter Gallery.8bf” Crystallize 22.1 - from the file “Standard MultiPlugin.8bf” Cutout 22.1 - from the file “Filter Gallery.8bf” Dark Strokes 22.1 - from the file “Filter Gallery.8bf” De-Interlace 22.1 - from the file “Standard MultiPlugin.8bf” Dicom 22.1 - from the file “Dicom.8bi” Difference Clouds 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Clouds.8bf” Diffuse Glow 22.1 - from the file “Filter Gallery.8bf” Displace 22.1 - from the file “Standard MultiPlugin.8bf” Dry Brush 22.1 - from the file “Filter Gallery.8bf” Eazel Acquire 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “EazelAcquire.8ba” Entropy 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Export Color Lookup Tables 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Export3DLUT.8be” Extrude 22.1 - from the file “Standard MultiPlugin.8bf” FastCore Routines 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “FastCore.8bx” Fibers 22.1 - from the file “Standard MultiPlugin.8bf” Film Grain 22.1 - from the file “Filter Gallery.8bf” Filter Gallery 22.1 - from the file “Filter Gallery.8bf” Fresco 22.1 - from the file “Filter Gallery.8bf” Glass 22.1 - from the file “Filter Gallery.8bf” Glowing Edges 22.1 - from the file “Filter Gallery.8bf” Grain 22.1 - from the file “Filter Gallery.8bf” Graphic Pen 22.1 - from the file “Filter Gallery.8bf” Halftone Pattern 22.1 - from the file “Filter Gallery.8bf” Halide Bottlenecks 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “HalideBottlenecks.8bx” HDRMergeUI 22.1 - from the file “HDRMergeUI.8bf” HSB/HSL 22.1 - from the file “Standard MultiPlugin.8bf” IFF Format 22.1 - from the file “Standard MultiPlugin.8bf” IGES 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “U3D.8bi” Ink Outlines 22.1 - from the file “Filter Gallery.8bf” JPEG 2000 22.1 - from the file “JPEG2000.8bi” Kurtosis 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Lens Blur 22.1 - from the file “Lens Blur.8bf” Lens Correction 22.1 - from the file “Lens Correction.8bf” Lens Flare 22.1 - from the file “Standard MultiPlugin.8bf” Liquify 22.1 - from the file “Liquify.8bf” Matlab Operation 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “ChannelPort.8bf” Maximum 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Mean 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Measurement Core 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “MeasurementCore.8me” Median 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Mezzotint 22.1 - from the file “Standard MultiPlugin.8bf” Minimum 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” MMXCore Routines 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “MMXCore.8bx” Mosaic Tiles 22.1 - from the file “Filter Gallery.8bf” Multiprocessor Support 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “MultiProcessor Support.8bx” Neon Glow 22.1 - from the file “Filter Gallery.8bf” Note Paper 22.1 - from the file “Filter Gallery.8bf” NTSC Colors 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “NTSC Colors.8bf” Ocean Ripple 22.1 - from the file “Filter Gallery.8bf” OpenEXR 22.1 - from the file “Standard MultiPlugin.8bf” Paint Daubs 22.1 - from the file “Filter Gallery.8bf” Palette Knife 22.1 - from the file “Filter Gallery.8bf” Patchwork 22.1 - from the file “Filter Gallery.8bf” Paths to Illustrator 22.1 - from the file “Standard MultiPlugin.8bf” PCX 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “PCX.8bi” Photocopy 22.1 - from the file “Filter Gallery.8bf” Picture Package Filter 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “ChannelPort.8bf” Pinch 22.1 - from the file “Standard MultiPlugin.8bf” Pixar 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Pixar.8bi” Plaster 22.1 - from the file “Filter Gallery.8bf” Plastic Wrap 22.1 - from the file “Filter Gallery.8bf” Pointillize 22.1 - from the file “Standard MultiPlugin.8bf” Polar Coordinates 22.1 - from the file “Standard MultiPlugin.8bf” Portable Bit Map 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “PBM.8bi” Poster Edges 22.1 - from the file “Filter Gallery.8bf” PRC 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “U3D.8bi” Radial Blur 22.1 - from the file “Standard MultiPlugin.8bf” Radiance 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Radiance.8bi” Range 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Render Color Lookup Grid 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Export3DLUT.8be” Reticulation 22.1 - from the file “Filter Gallery.8bf” Ripple 22.1 - from the file “Standard MultiPlugin.8bf” Rough Pastels 22.1 - from the file “Filter Gallery.8bf” Save for Web 22.1 - from the file “Save for Web.8be” ScriptingSupport 22.1 - from the file “ScriptingSupport.8li” Shake Reduction 22.1 - from the file “Shake Reduction.8bf” Shear 22.1 - from the file “Standard MultiPlugin.8bf” Skewness 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Smart Blur 22.1 - from the file “Standard MultiPlugin.8bf” Smudge Stick 22.1 - from the file “Filter Gallery.8bf” Solarize 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “Solarize.8bf” Spaces 22.1 - from the file “Spaces.8li” Spatter 22.1 - from the file “Filter Gallery.8bf” Spherize 22.1 - from the file “Standard MultiPlugin.8bf” Sponge 22.1 - from the file “Filter Gallery.8bf” Sprayed Strokes 22.1 - from the file “Filter Gallery.8bf” Stained Glass 22.1 - from the file “Filter Gallery.8bf” Stamp 22.1 - from the file “Filter Gallery.8bf” Standard Deviation 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Sumi-e 22.1 - from the file “Filter Gallery.8bf” Summation 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Targa 22.1 - from the file “Standard MultiPlugin.8bf” Texturizer 22.1 - from the file “Filter Gallery.8bf” Tiles 22.1 - from the file “Standard MultiPlugin.8bf” Torn Edges 22.1 - from the file “Filter Gallery.8bf” Twirl 22.1 - from the file “Standard MultiPlugin.8bf” U3D 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “U3D.8bi” Underpainting 22.1 - from the file “Filter Gallery.8bf” Vanishing Point 22.1 - from the file “VanishingPoint.8bf” Variance 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “statistics.8ba” Water Paper 22.1 - from the file “Filter Gallery.8bf” Watercolor 22.1 - from the file “Filter Gallery.8bf” Wave 22.1 - from the file “Standard MultiPlugin.8bf” WIA Support 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “WIASupport.8li” Wind 22.1 - from the file “Standard MultiPlugin.8bf” Wireless Bitmap 22.1 (20201125.r.94 2020/11/25: 4b16c876033) - from the file “WBMP.8bi” ZigZag 22.1 - from the file “Standard MultiPlugin.8bf”
Optional and third party plugins: NONE
Duplicate and Disabled plugins: NONE
Plugins that failed to load: NONE
Unified Extensibility Platform - Extensions:
Home Screen (Loaded) 3.8.0.28 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.8.0\" CDO: 1.76.10 CmdN: 1.5.18 CDP: 1.100.16 Unified Panel (Loaded) 1.2.0.13 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"
ccx-timeline (Prepared) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"
Neural Filters (Prepared) 1.3.1.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"
Photoshop UXP Export-As (Loaded) 5.3.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"
Photoshop Personalization (Loaded) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"
Plugins Panel (Prepared) 1.1.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"
Extensions:
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\index.html” New Document 3.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\purchaseTypekit.html” Home 2.15.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.15.0\index.html?v=2.15.0.7” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\extensions\stock-panel-licensing\index.html” com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\extensions\capture\capture.html” Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html” Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html” Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Thanks Laurie for uploading your system info, appreciate this. Could you also upload your generator_latest.txt log as well? You can find it from here: C:\Users\username\AppData\Roaming\Adobe\Adobe Photoshop 2021\Logs\Generator
Thanks for the reply. I can't get to the info following that path. I tried going to my username but I don't have an AppData folder on there. However there are a bunch of default users (that I think are associated with Photoshop or Lightroom), that I don't have permissions to get access to. This is on a personal laptop, so I'm not sure why I don't have permissions for that but it might be related to a laptop crash I had on my previous laptop. How should I proceed?
Dopo aver modificato la foto vado su Dimensione immagine, ridimensiono e non mi fa andare avanti ecco il perchè: IMPOSSIBILE COMPLETARE LA RICHIESTA POICHE' SI E'VERIFICATO UN ERRORE DEL PROGRAMMA. Grazie del vostro aiuto
@john_dunkelberg I just started getting this now as well. Not sure if it's the same issue as described in the rest of the thread but none of the solutions suggested have worked thus far.
Hello, I am a PS user experiencing the issues outlined here in v22.3. When selecting Export As..., PS doesn't even render an initial preview of the document (even though I have no rendering issues otherwise when using the application). @JeffreyTranberry is there any support you can offer at this point in time? I have never encountered this issue in PS before.
After troubleshooting many hours/days on my own, have made a discovery following the steps in this order, works every time(roughly 20+ tests so far) and works offline as well!
Open Adobe Photoshop 22.3.0 - do nothing just leave open
This is the weird part leave Adobe Photoshop 22.3.0 open
Open Adobe Photoshop 21.0.0
Adobe modal appears, which I believe is the key and press OK
As you would before either create a shape or text on the canvas have also tried from an artboard as well, as well as have tested with my actions workflow
With text: convert to shape
Either as shape or text Export As... > SVG - FIXED!!!
FIXED
Export As... > SVG
Quick Export as SVG
Now with further testing discovered you can close out Adobe Photoshop 22.3.0 and Adobe Photoshop 21.0.0 will work just fine by itself.
What DOES NOT work?
If you close Adobe Photoshop 21.0.0 at any time and try to reopen only Adobe Photoshop 21.0.0 you will run into the same problem from before for SVG: unknown error has occurred.
Opening only Adobe Photoshop 22.3.0 on it's own Exporting As ... SVG is broken
Opening only Adobe Photoshop 21.0.0 on it's own Exporting As ... SVG is broken
Reversing the order of steps from above Exporting As ... SVG is broken
Just as baffled as you are and indeed this is related to generators in some way. How this is talking have no idea - in my case this works and hope this will help others as well. Adobe Support Team is also aware of my discovery.
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