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P: Export As not working after updating to MacOS 11.6.2

Forum|Forum|4 years ago
July 18, 2021
45 replies
21012 views

I updated to MacOS 11.6.2 this morning, and now my photoshop Export As is showing blank fields and gives the error message "No valid Asset to Export." I've tried on multiple files which exported before. I'm using Photoshop 23.1.0. Note: I was able to set the Export Preferences to "Use Legacy Export As" and that is working.

macOS

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ernesto227324515ind

Participant

Hola desde hace un tiempo vengo presentando problemas con la opción de Exportar Como, en reiteradas ocaciones he intenado de exportar alguna archivo y no me deja, al abrir la ventana como si fuese a exportar no me aparece la imagen y sus opciones para dice exportación no son visibles. Les dejo una imagen para que vean el problema que tiene la opción.

Espero puedan solucionar este problema ya que uso con mucha frecuencia esta opción.

Gracias

nikunj.m

Legend

Hi,

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using along with your computers macOS version? Try updating Photoshop to the latest version (23.1.1) to check if that helps.

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Let us know how it goes!

Regards,

Nikunj

Yona5E7C

Participating Frequently

Updated PS to 23.1.1.

Issue still there

Yona5E7C

Participating Frequently

Same here!

(following)

M

MonaTtH

Participant

Hallo zusammen,

ich habe vor zwei Tagen mit Photoshop gearbeitet und alles lief wie immer. Auf einmal war ohne Vorwarnung der Akku meines Laptops leer und der Laptop schlagartig aus. Ich holte mein Ladekabel und wollte weiterarbeiten, aber der Export funktioniert seitdem nicht mehr. Speichern klappt. Bei "Exportieren als" sind die Felder ausgegraut und ich kann nichts anwählen (siehe Foto). Ich habe den PC mehrmals neu gestartet, die Voreinstellungen zurückgesetzt und Photoshop neu installiert. Keine Veränderung.

Für Hilfe bin ich dankbar!

LG Mona

Ged_Traynor

Community Expert

Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

If that dosen't help, try using the Adobe cleaner tool

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Alissa5EB7

Participant

Having trouble exporting PNG. I'm unable to use quick export to png - it was working the other day just fine. Nothing happens. Also, export As --> PNG gives me a "Cannot Export to This Location" error.

Tried resetting my preferences - didn't fix it.

Photoshop CC 22.3.1. Was working fine until 3 nights ago.

Any help would be greatly appreciated.

C

clarissaf16402956

Participating Frequently

Hi guys!
just to update this post, unfortunately this bug has not been fixed yet. I just had this problem!
I tested what you suggested, it worked, but it seems to me that it has fewer options now.
And I have the latest version 23.1.1

C

clarissaf16402956

Participating Frequently

thank you for update and sorry to hear it still doesn't work right for you. Could you please give us more infomation to help troubleshooting it?
-does this message come up before you can even select a location, or after you select where to export? If after, what is name of the folder you're trying to save it to?

-if message comes before you even able to select export location

- what do you have set in Preferences ->Export ->Quick Export Location, and Export As location?
-are you exporting entire file, or selected layers/artboards? What's the name of the file or layer?

What is location of file you're exporting from? You can try duplicating this file or layer you're trying to export, save it on Desktop or Documents, and rename to simple name like 'abc' to see if it makes a difference

Hi!
This is the screen that appears for me when I try to export the image in "export as".

Cannot enable export options.

the problem started to appear after photoshop had a crasher, and the crasher happened just when I went to export an image.
After that, it started reporting this issue.

I tried exporting other different files, and they all had the same problem. This is the screen that was in the previous setup.

I am exporting the entire file.

I try the to change the >options > use lagacy "export as" and it works. But to me, i think it seems to me that it has fewer options now.

But, it worked.

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