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31

P: Fit on Screen Not working in 23.3.0

Explorer ,
Apr 13, 2022 Apr 13, 2022

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After updating yesterday to the latest version of Photoshop (23.3.0), the Fit on Screen menu item and associated Command-0 shortcut no longer enlarge an image,  If the Zoom tool is active, pressing the Fit Screen button still works.  I am on an M1 Mac, OS 12.3.1.  

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macOS , Windows

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correct answers 2 Correct answers

Explorer , May 09, 2022 May 09, 2022

Bug fixed with update 23.3.2.

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Adobe Employee , Apr 19, 2022 Apr 19, 2022

Thank you for reporting this issue.  Engineering is investigating.

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replies 156 Replies 156
156 Comments
Participant ,
Apr 30, 2022 Apr 30, 2022

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Though sometimes companies make mistakes, true believers stick with their company and hope they listen to the little people and if they do, a wonderful relationship begins. The output is better art! Go Ps!!

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Participant ,
May 01, 2022 May 01, 2022

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It's normally called 'Regression Testing' - so that when you make your 'clever new improvement/bug fix' - you don't undo everything that went before.

Considering the billions and billions of dollars at Adobe invoices all the time, it is surprising that they don't have 'one person per function on every menu' just checking to make sure that it hasn't been broken.

That might sound a little nuts, but if you have 10 elements across the top and 20 drop downs on each of those a then that's still only 200 people who would be needed to make sure Photoshop isn't broken when the next version is uploaded.

if they did that using interns then it would've cost them almost nothing and the customers who are paying those billions and billions of dollars would be kept happy.

I guess it depends how much the head of quality control wants to keep customers happy...

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LEGEND ,
May 01, 2022 May 01, 2022

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It's easy - I agree 😉 Updating Photoshop 23.2.2 to 23.3 they 'fixed' 28 bugs! Wouldn't it be much more safe to divide those 28 bugs by 7 micro versions that is 23.2.(3, 4, 5, 6, 7, 8, 9) and introduce only 4 bug fixes at time every 4 days, so starting from previous month update? They have so much experince with a stuff that all the time doesn't work and still can't learn from own mistakes.

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Participant ,
May 01, 2022 May 01, 2022

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They are such a HUGE company - but still trying to save money in the quality control area.
Wonder how the budgets compare?
Marketing spend to attract new customers Vs spend on regression testing to keep existing customers happy?
I can guess...

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Participant ,
May 01, 2022 May 01, 2022

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It sounds a bit crazy, but you are probably right! Unbelievable how complex this program must be. Is it the biggest program available altogether? Sad, they are losing some 3D stuff to make a new program. I was planning to learn 3D later. Hope they've still got the good stuff in Ps!

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Community Beginner ,
May 04, 2022 May 04, 2022

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I just updated to the latest in photoshop 23.3.1 and the command 0 is still not working.  Do you have to be in the latest version of MacOS for it to work.  I'm still in Catalina.

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Community Beginner ,
May 04, 2022 May 04, 2022

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no im up to date on OS and PS. still broken after today's update. 

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Participant ,
May 05, 2022 May 05, 2022

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Despite many posts/upvotes about how the latest 'large' update from Adobe managed to break the really important ctrl-0 function...
.
...Adobe has seen fit to issue another patch that does NOT fix the problem.

.

I am kicking off this 23.3.1 thread - just in case the issue has been resolved for some people (doubtful)
.

The last time Adobe's 'engineers' broke something like this ([ and ] to change sizes) - it remained broken for months

I'm running Windows 10 with all of the latest patches and fixes. The ctrl-0 command has NOT been broken on Acrobat etc - so it is just the Photoshop team that have totaly failed QA on their 'clever updates'

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Community Beginner ,
May 05, 2022 May 05, 2022

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Still have the same issue after latest update. disappointing.

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New Here ,
May 06, 2022 May 06, 2022

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Same issue of fit to screen command not working, running on a 2020 Mac Mini, M1 chip running Monterey 12.3.1

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Explorer ,
May 09, 2022 May 09, 2022

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Bug fixed with update 23.3.2.

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LEGEND ,
May 09, 2022 May 09, 2022

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A minute before your post I checked what was fixed and found this bug is not. I didn't check that in practise yet, but you say it was fixed. Erin26, shouldn't it be added to the list on this page: Fixed issues in Photoshop

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Community Beginner ,
May 10, 2022 May 10, 2022

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Fixed here with latest update (23.3.2)

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Community Beginner ,
May 10, 2022 May 10, 2022

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Yes. v23.3.2 did fix the fit-to-screen issue.

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Community Beginner ,
May 10, 2022 May 10, 2022

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23.3.2 for the win! Problem resolved for me as well. 

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Participant ,
May 10, 2022 May 10, 2022

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Hello! Good news on the update! Thanks for that!😁

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Explorer ,
May 10, 2022 May 10, 2022

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As the OP here, I am pleased that this bug has been fixed.  In case you are unaware, there is a nice trick that now works.  You can create an action and associated script to automatically open images in "fit to screen" size

https://community.adobe.com/t5/photoshop-ecosystem-discussions/fit-on-screen-automatically-in-photos...

 

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New Here ,
May 11, 2022 May 11, 2022

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I have a problem with the Fit on Screen on my PC using the latest version that is supposed to have this fixed. When I select the command there is a gap at the bottom as you can see in the attachment. I cant get it to expand to fit the entire screen. 

This does not happen on my Mac, only the PC. I have tried various fixes that I could find on the web, but none of them worked.

Any help would be greatly appreciated.Screenshot.jpg

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LEGEND ,
May 11, 2022 May 11, 2022

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23.3.2?

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New Here ,
May 11, 2022 May 11, 2022

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Yes. 23.3.2

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LEGEND ,
May 11, 2022 May 11, 2022

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Reset preferences and try again.

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New Here ,
May 11, 2022 May 11, 2022

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Reset the Preferences, but it still did the same thing. It still happens in Full Screen mode.

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LEGEND ,
May 11, 2022 May 11, 2022

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23.3.2 (from today), on Mac works as it should. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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New Here ,
May 11, 2022 May 11, 2022

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Yes. On my Mac it works perfectly. It is only on my PC.

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LEGEND ,
May 11, 2022 May 11, 2022

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Try hard reset holding at launch Shift & Ctrl & Alt.

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