P: Generator in PS 2022 does not generate image assets from a file located on a server. 2021 does.

Hi BrettN, We are looking for a solution to this as well. Any update Oct 2024?

@BrettN Ok, makes sense...

I asked as this topic was linked from another one, let me find it...

Not so related, the issue in the other thread is that Generator adds extra pixels on some exported assets.

https://community.adobe.com/t5/photoshop-ecosystem-bugs/generate-gt-image-assets-bug/idc-p/13586586#M76147

@PECourtejoie Unfortunately, we haven't been able to reproduce on our end and don't have reports from other customer about similar behavior. This suggests the root of the issue is in this particular enviornment. 

Hello, @BrettN any update on this JIRA?

Looking at the log from performing things locally, we don't see the same permission errors, so it all makes sense so far. Our current theory on this is the change in behavior stems from the Node.js update we did within Photoshop (we had a pretty major change between '21 and '22). So, while we didn't change Generator itself, we changed a resource it uses which effects how it executes its own code. We are looking into this further and it may mean an update on our end to address this change. But you may find a solution on your end sooner as well by checking server folder permissions. 

Interesting - I will also let our IT department know about your finding regarding permissions

BrettN

I am providing an additional log of Photoshop 2022 generator successfully generating assets from a PSD file located on my local drive.

generator_latest2022_local_drive.txt.zip

Thank you for gathering both sets of logs. What is surprising is how similar they are, but there is a key difference. In both versions of Photoshop, a folder permission issue is encountered. But each version responds to this differently. In 2021, it does a chmod, correcting the permissions and allowing the file to be saved. In 2022, it attempts to copy the file from a temp location to the destination folder and apparently this is failing. I'm going to check with my colleages and see why we may be seeing this difference in behavior and what we can do to change it. 

Hello BrettN,

Thank you for your response.

Following directions for MacOS I am linking the generator log file for Photoshop 2022: generator_latest2022.txt  (zip file)

I am also linking a second generator log file for Photoshop 2021 for comparison if helpful:generator_latest2021.txt (zip file) 

The process I followed after clearing existing generator logs is as follows:

With Photoshop 2022 I opened an existing PSD file with 31 layers on the server, and with the File Menu, choose Generate/Image Assets. The asset folder was generated next to the PSD file, and two subfolders (one for square assets and one for vertical assets) were generated. But no images were generated into the subfolders. I saved the psd file and quit Photoshop 2022. I then copied the log file "generator_latest.txt" and renamed it to generator_latest2022.txt.

I then opened Photoshop 2021 and opened the same PSD file on the server. The 30 missing images were then generated into the subfolders (15 files in each subfolder). I closed the PSD file and copied the 2021 generator log and renamed to generator_latest2021.txt.

I could also create a log file of Photoshop 2022 generating assets on my local drive, which works as expected, if that is helpful. Let me know.

Again thank you

Ron

  It's strange that you are seeing a difference in behavior between the two versions of Photoshop. Generator is no longer under development, so there were no changes between versions. Let's start by looking at the logs to see if they can provide any info. They are located here: 

• Windows: C:\Users\[Your User Name]\AppData\Roaming\Adobe\Adobe Photoshop 2022\Logs\Generator
• macOS: /Users/[Your User Name]/Library/Logs/Adobe/Adobe Photoshop 2022/Generator/

  Start by closing Photoshop, clearing out the log folder, running Photoshop, attempt to Generate Image Assets, and close Photoshop. This will give a clean set of logs to see what they may provide us.