P: Healing and Spot Healing Brush Lag

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Contributor ,
Oct 18, 2017 Oct 18, 2017

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In most recent 2018 update, healing and spot healing brush have become much less responsive, sometimes taking multiple seconds after completion of stroke to affect the image.

Late 2016 Macbook, up to date OS and Software

I've done the regular things like turning off OpenCL and changing other performance options... no change.
GIF framerate is sped up 2x 

 RackMultipart2017101816638abxo-e6dcc86c-5f0a-49df-839e-84a8dc0a1a54-349345759.gifRackMultipart2017101816638abxo-e6dcc86c-5f0a-49df-839e-84a8dc0a1a54-349345759.gif

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correct answers 1 Correct answer

Adobe Employee , Nov 14, 2017 Nov 14, 2017
This should be resolved in the 19.0.1 update released last night. Please update Photoshop using the Creative Cloud desktop app, and let us know how it feels! Regards Pete

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282 Comments
Contributor ,
Oct 20, 2017 Oct 20, 2017

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As per previous comments, Rob discovered it happens after using the brush.
I played around with it to see if there are specific brush settings that are causing this and discovered, on my end, if I turn smoothing off on the brush the problem goes away... have no idea how smoothing on the brush tool could affect the heal tool, but.....
So you have to turn off a new [very nice] feature of 2018 so you can use 2018.
Can any adobe peeps respond to this?
Thanks

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LEGEND ,
Oct 20, 2017 Oct 20, 2017

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I'm just on a cheap-and-cheerful Bamboo!

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LEGEND ,
Oct 20, 2017 Oct 20, 2017

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+1
Turning off smoothing on the brush works! ...providing you restart PS afterwards and then keep smoothing off.

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Adobe Employee ,
Oct 20, 2017 Oct 20, 2017

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Try turning off paint smoothing from the tool options bar when the brush tool is active (the default is 10%, change that value to 0%).  And then use the healing brush again. Is it still slow?

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Adobe Employee ,
Oct 20, 2017 Oct 20, 2017

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Looks like my suggestion came a few minutes late 🙂

I'm glad we have a workaround for now, we'll see about getting a proper fix out asap.  Thanks again for everyone's help getting to the bottom of this.

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LEGEND ,
Oct 20, 2017 Oct 20, 2017

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I can confirm. I had no problems until using the Paintbrush with smoothing at 0 in the Options bar, but enabled in the Brush Settings. Then all heck broke loose.

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Adobe Employee ,
Oct 20, 2017 Oct 20, 2017

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Adobe folk here - we can confirm brush smoothing being enabled triggers the slowdown.  Disabling it should get the healing brush working again as it did in PS CC 2017.  In the meantime we'll continue to debug the issue here and try to get a fix out asap.  Thanks again for everyone's help with this.

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Contributor ,
Oct 20, 2017 Oct 20, 2017

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Thanks for confirming, Adam! 
Really stoked about the new smoothing options. The new pull-string option will be much appreciated for the times it becomes necessary for precision work. Thanks!

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New Here ,
Oct 20, 2017 Oct 20, 2017

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I am also glad to finally have a smoothing option. I can't tell you how many times I did something in illustrator just to get a smoother look i couldn't achieve in photoshop.

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Explorer ,
Oct 20, 2017 Oct 20, 2017

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8bit, psd format, 2 layer, 7300x4900px, RGB image

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Community Beginner ,
Oct 20, 2017 Oct 20, 2017

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Just tested myself, this works for me. Thanks!

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LEGEND ,
Oct 20, 2017 Oct 20, 2017

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>  And then use the healing brush again. Is it still slow?>

It was for me. I had to turn it off in the Brush Settings panel.

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Community Beginner ,
Oct 20, 2017 Oct 20, 2017

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I updated to Photoshop CC 19.0 today. What has happened to the healing brush? It is so slow, I have the spinning dots and hesitating sample point. The program pauses to catch up, resulting in unintended healing spots. This is taking me right back to Photoshop 5.0 in a box, and the sound of dial up internet.

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Contributor ,
Oct 20, 2017 Oct 20, 2017

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Answer is above.

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New Here ,
Oct 20, 2017 Oct 20, 2017

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8 bit 10,000x7,000 pixels RGB, many adjustment layers, smart objects, regular pixel layers.
8 bit 4,500x6,500 pixels RGB no layers, just the background

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New Here ,
Oct 20, 2017 Oct 20, 2017

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Have tried both, same issue.

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LEGEND ,
Oct 20, 2017 Oct 20, 2017

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> I am also glad to finally have a smoothing option. >

I agree. Once they decouple the healing brushes from any Smoothing, or whatever it is they have to do, the Smoothing feature using the Options bar means drawing in PS is easily possible now with as much or little hand wobble as we want to see.  🙂  I also like seeing a little ahead of where I'm drawing with the string. I find it helps me shape the line better.

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LEGEND ,
Oct 20, 2017 Oct 20, 2017

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Same thing with me, thought it was just me going crazy but the healing brush is lagging so far behind it's hard to work at all. 

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LEGEND ,
Oct 20, 2017 Oct 20, 2017

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I have the same problem except the Healing Brush works fine...it's the Spot Healing Brush that has the lag for me.

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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16bit psd, 4000x3000px, one layer!, RGB, win10 PC

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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doesn't matter, mouse or wacom intuos 3, still the same lag 

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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nothing changes if I switch a smoothing off in brush window. still same lag on healing brush. have a win10 (last update) PC, everything worked perfectly on CC 2017 

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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doesn't work for me......still have a lag on healing brush, even when I disable a smoothing option in brush window (win10,16GB) 

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Community Beginner ,
Oct 21, 2017 Oct 21, 2017

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Still have a problem on my Win10 PC (last update,16GB RAM), even when a smoothing is off. I have to restart PS, then everything goes fine for a hour or so.....then horrible healing brush lag appears again.... 😞 
Everything worked fine in PS 2017 

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LEGEND ,
Oct 21, 2017 Oct 21, 2017

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Turned smoothing off and restarted and it definitely helped. Still a tiny lag much more than the 2017 version though but definitely better with smoothing off.

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