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P: Healing brush pixel artifacts

Community Beginner ,
Feb 06, 2023 Feb 06, 2023

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Just upgraded to PS 24.1.1 on an M1 Pro MacBook Pro and am seeing some pixel edge artifacts with the healing brush (see attached). Legacy brush doesn't seem to be affected and I'm not experiencing any problems with the clone stamp. Anyone have some ideas?

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correct answers 1 Pinned Reply

Adobe Employee , Feb 14, 2023 Feb 14, 2023

Thank you for the file @shalanandpaul. The team was able to reproduce so they will begin to investigate this issue.

 

Thank you,

Cory

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Community Beginner ,
Feb 06, 2023 Feb 06, 2023

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Update: After additional testing this issue seems to only occur in Grayscale. I've tried Grey Gamma 2.2 and Dot Gain 20% in 16bpc and 8bpc. Converting the same document back to RGB resolves the issue. I've also tested with the GPU disabled and the same behaviour is present. Any insights would be appreciated. 

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Community Expert ,
Feb 06, 2023 Feb 06, 2023

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Hi @shalanandpaul ,

 

You can try to disable the native canvas to see fi that seems to help the tool use.

  1. Go to Preferences/Technology Preview and check "Disable Native Canvas" - Restart Photoshop. 

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Community Beginner ,
Feb 07, 2023 Feb 07, 2023

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Thanks for the suggestion Chris 486. Unfortuately the issue is still present after deactivating the native canvas.

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Adobe Employee ,
Feb 07, 2023 Feb 07, 2023

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Hi @shalanandpaul curious if this works for you:

 

Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur? 

 

Thank you,

Cory

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Community Beginner ,
Feb 07, 2023 Feb 07, 2023

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Hi @CShubert. Unfortunately, I don't see the "GPU Compositing" setting you're referring to.  

 

Screen Shot 2023-02-07 at 10.36.58 AM.pngexpand image

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Adobe Employee ,
Feb 07, 2023 Feb 07, 2023

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My appologies @shalanandpaul that is the spot, uncheck Use Graphics Processor and restart, does the issue persist?

 

Thank you,

Cory

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Community Beginner ,
Feb 07, 2023 Feb 07, 2023

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Not a problem @CShubert. I tested disabling the GPU again as suggested and no change. 

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Adobe Employee ,
Feb 07, 2023 Feb 07, 2023

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Thank you @shalanandpaul 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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Community Beginner ,
Feb 07, 2023 Feb 07, 2023

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@CShubert

 

Adobe Photoshop Version: 24.1.1 20230112.r.238 4bbfa7a arm64 Number of Launches: 31 Operating System: Mac OS 12.6.3 System architecture: Apple M1 Pro, HybridCPU(8:2) Physical processor count: 10 Built-in memory: 16384 MB Free memory: 7910 MB Memory available to Photoshop: 13674 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.15.3 SAM SDK Version: 2.0.0-main.1564 ACP.local Status: - SDK Version: 2.11.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 6.2.0.5 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.5.3 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Apple M1 Pro
GPUVendor: APPLE
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 11,453 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1440, right=2560 Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=322717062 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

[139 ms]
Start sniffer 2023-02-07 13:29:38
# Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64
sniffer -baseTimeMS=322717062 -comment=Photoshop Version: Adobe Photoshop 24.1.1 20230112.r.238 4bbfa7a arm64

{9 ms}
Start platform native
# displays: 1
Display 0
Display: 3
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (602.074 338.667)
Pixel size: (0.235185 0.235185)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Apple M1 Pro index=0)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
3
GPU accessible RAM: 11,453 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 11,453 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{92 ms}

{92 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 3
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (2,560, 1,440)
Dimensions: (2,560 1,440)
Physical size: (602.074 338.667)
Pixel size: (0.235185 0.235185)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16940800 index=0)

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 1
3
GPU accessible RAM: 10,922 MB
VRAM: 10,922 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 Metal - 76.3)
Device version: 2.1 (2.1 Metal - 76.3)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16940800
Display mask: 7
End platform OpenGL
{98 ms}

{98 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Apple M1 Pro
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 11,453 MB
VRAM: 11,453 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:55))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 6,515 GB / s
Compute score: 13,915.5
Device name string: Apple M1 Pro
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{138 ms}

Exit code kExitNormal
End sniffer 2023-02-07 13:29:38
[kStatusNormal, kExitNormal]

[139 ms]
Finish RunAllAPIs

[1333 ms]
Start GetSnifferResult

[1333 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
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AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 17.0.0 79 . 257250c72 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 27.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.a3eed400. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.da4a7e5ef 79.da4a7e5ef AdobeJP2K.framework AdobeJP2K 4.0.0 79.4b63762 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.5.2.130 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.bae9a76. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.549b196e2d. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 27.0.0.670 SPBasic.framework SPBasic 27.0.0.670 AdobeCoolType.framework AdobeCoolType 8.1.1 79.549b196e2d. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.52128 79.58500c6cc dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 27.0.0.670 AILib.framework AILib 27.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 27.0.0.670 Unified Extensibility Platform uxp-6.4.0-3-ec28f9a UPIC 2.5.0 Required plugins: Accented Edges 24.1.1, © 1991-2022 Adobe. 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All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.1 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.1 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.1 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.1.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.1.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.1.1, © 1991-2022 Adobe. 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CmdN: 1.16.0
CDP: 1.156.4
Projects: 1.7.0 Loaded at: 40 ms - launch time impact: 731 ms ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 26.0.0.0 - from the file "Required Folder" Loaded at: 1434 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 24.0.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/" CAPTURE: 2.0.41 STOCK: 4.0.2 Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 41 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder" Loaded at: 41 ms - launch time impact: 0 ms Beauty Retouch 4.2 (Prepared) 4.2.1.0 - from the file "Plugin Market Place" Logi Options+ Ps (Loaded) 1.32.0.0 - from the file "Plugin Market Place" Loaded at: 5951 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.34.5.0 - from the file "Required Folder" Loaded at: 1372 ms - launch time impact: 0 ms Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.18.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 3.4.7.0 - from the file "Required Folder" Loaded at: 1435 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 1373 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 1373 ms - launch time impact: 0 ms Discover Panel (Loaded) 3.0.0.27 - from the file "Required Folder" Loaded at: 1435 ms - launch time impact: 6 ms Neural Filters (Registered) 1.15.0.79 - from the file "Required Folder" Scan time: 1 ms - entries: 24 Installed TWAIN devices: NONE

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Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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@CShubert Any update on this issue?

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Adobe Employee ,
Feb 14, 2023 Feb 14, 2023

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Curious @shalanandpaul if this plugin is new or causing issues? Have you started without it to see:

 

https://www.simlab-soft.com/3d-plugins/U3D_importer_for_Modo-main.aspx?locale=en

 

Thank you,

Cory

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Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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@CShubert That plugin is located inside the Photoshop app bundle. How would you suggest disabling it?

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Adobe Employee ,
Feb 14, 2023 Feb 14, 2023

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Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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@CShubert 

 

Thanks for the link however, these instructions are intended for situations where their customer installed this plugin. This isn't a plug-in that I installed. It's location inside the app bundle suggests it ships as part of Photoshop.

 

/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/File Formats/U3D.plugin/
 
Screen Shot 2023-02-14 at 11.47.52 AM.pngexpand image

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Adobe Employee ,
Feb 14, 2023 Feb 14, 2023

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Sorry for the confusion @shalanandpaul the team was wondering if these artifacts show up on a printed page or when eported? If so, that would rule out GPU etc as an problem.  Are you healing over existing pixels or on a new, empty layer (with sample all layers enabled)?

 

Would it be possible to share the .psd with the team?  Also, could you share the exact settings, ie sample and diffusion settings, of the healing brush?

 

Thank you,

Cory

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Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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Not a problem @CShubert I appreciate the help. To answer your questions, yes it appears in exported files (see attached), and it occurs regardless of whether I use the healing brush on the pixel layer or on another layer with Sample set to Current & Below or All Layers.

 

healing-brush-artifacts.jpgexpand image

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Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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@CShubert sorry I missed the last sentence of your reply. Settings are below. Seems I can't attach a PSD to this message. How would you like me to send it?


Mode: Normal

Source: Sampled

Aligned: true

Use legacy: false

Sample: Current & Below

Ignore Adjustment Layers: false

Brush Angle: 0

Brush Pressure: false

Diffusion: 5

Size: 250px

Hardness: 100%

Spacing: 25%

Angle: 0

Roundness: 100%

Size: Off

 

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Adobe Employee ,
Feb 14, 2023 Feb 14, 2023

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You can upload to any service you use, or depending on size email to me: shubert@adobe.com

 

Thank you,

Cory

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Adobe Employee ,
Feb 14, 2023 Feb 14, 2023

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Thank you for the file @shalanandpaul. The team was able to reproduce so they will begin to investigate this issue.

 

Thank you,

Cory

Status Acknowledged

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Community Beginner ,
Feb 14, 2023 Feb 14, 2023

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Glad to hear @CShubert. Thanks!

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New Here ,
Mar 10, 2023 Mar 10, 2023

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I am experiencing the same issue and tried all the suggestions, but nothing works. The artifacts only disappear when zoomed in to 33% and above.

 

Screenshot 2023-03-10 201349.pngexpand image

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